User Training Videos

Configuring and managing the user training videos

Overview

MangoApps provides out-of-the-box user training lessons for all network users.

Network admins can choose to add new lessons and edit/delete the existing user training lessons.

Admin Portal > Help > User Training Videos

1. Training lessons: List of all training lessons for network users. Click a lesson to preview it in the preview area.

2. Lesson preview area: Preview of the lesson as seen on the User Portal for all network users.

3. Add Lesson +: Click the Add Lesson + button add a new training lesson for all network users.

4. Edit Lesson: Hover over a lesson and then click the (Edit) button to open the selected lesson in draft mode and modify it.

5. Delete Lesson: Click the Delete Lesson link to remove the selected lesson from the User Training Videos section for all network users.

Network admins can choose to retain the pre-shipped out-of-the-box training courses or create a customized user training course using media files from the Media Library/external LMS/external file storage locations/video hosting solutions.

Deleting a lesson, does NOT move it to the Trash Can and CANNOT be recovered. You can however, contact MangoApps Customer Support if you accidentally delete an out-of-the-box lesson.

Adding a New Lesson

Network admins can add lessons within the User Training Videos section for all network users. To add a new lesson:

1. Click the Add Lesson + button to create a new lesson and open it in draft mode.

2. Enter a title for the lesson in the Lesson Title text box. For example, enter Notes in the text box.

3. Edit the heading section as preferred.

   1. Enter a heading for the lesson. For example, enter Real-time online note-taking with co-workers & teams in the text box.

      You can choose to link the heading to an URL by selecting the heading text and then click the link button to specify the link details.

   2. Enter a description for the lesson.

4. Edit the sub-section as preferred.

   1. Enter a title for the sub-section. For example, enter Creating a note in the text box.

      You can choose to link the heading text to an URL by selecting the section text and then click the link button to specify the link details.

   2. Enter a description for the sub-section.

   3. Click the Add Media button to add an image/GIF/video/presentations/PDF for the lesson.

      You can add media files from the MangoApps Media Library or upload media from your local system or insert media from an URL.

5. Click the Save Changes button to save and add the new lesson to your network in the Help Center.

Adding a new lesson

FAQs

What are the out-of-the-box training courses for network users?

Currently, MangoAcademy provides the following training courses for network users:

• Dashboard: Course covers everything a network user needs to personalize their default dashboard.

• Projects: Course covers everything a network user needs to effectively use the Projects module.

• Groups: Course covers everything a network user needs to effectively use the Groups module.

• Wikis: Course covers everything a network user needs to effectively use the Wikis module.

• Sharing: Course covers everything a network user needs to effectively share content in your network.

• Company: Course covers everything a network user needs to effectively use the Company module.

• Departments: Course covers everything a network user needs to effectively use the Departments module.

• Calendar: Course covers everything a network user needs to effectively use the Calendar module.

• Documents: Course covers everything a network user needs to effectively collaborate on Microsoft Office 365 documents with a paid Microsoft Office 365 license.

MangoApps will keep rolling out more training courses in the future.

Do guest users have access to these training videos?

Yes, guest users do have access to the training videos on the User Portal via Settings > Help Center. They can also choose to visit MangoAcademy.talentlms.com and sign-up for MangoApps certification with a valid email address to gain access to the training videos.

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