Restricted Users

Overview

MangoApps offers flexible user roles to manage access and permissions effectively. This guide outlines the key differences between Restricted Users and Guest Users, helping administrators understand their capabilities and limitations.

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Restricted Users

Restricted Users have limited permissions across MangoApps to prevent them from actively contributing new content or engaging in communication.

Capabilities & Limitations:

• Cannot compose, add, create, or upload new content.

• Cannot send messages or instant messages (IM).

• Cannot forward emails into MangoApps.

• Files & Filters: Have viewer-only (no download) access unless explicitly denied.

• Wikis: Have viewer-only access unless explicitly denied.

• Can edit content they have created.

• If given an admin role (e.g., intranet admin, team admin, custom admin), they will gain admin privileges and tools.

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Key Differences: Restricted vs. Guest Users

Feature	Restricted User	Guest User
Create/Upload Content	❌ No	✅ Yes (within assigned groups)
Send Messages (IM/Email Forwarding)	❌ No	✅ Yes (within groups/projects)
Domain-Wide Access	❌ No	❌ No
Access to Specific Groups/Projects	✅ Yes	✅ Yes
Edit Own Created Content	✅ Yes	✅ Yes
Admin Role Available	✅ Yes (if assigned)	❌ No
Free User	❌ No	✅ Yes
Email Domain Restriction	❌ No	✅ Must be external

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FAQs

Do I pay for Restricted or Guest Users?

• Restricted Users: Count toward the domain’s subscription cost.

• Guest Users: Are free and do not count toward the subscription cost.

Can Restricted Users or Guest Users communicate freely?

• Restricted Users: Cannot send messages or emails.

• Guest Users: Can communicate within their assigned groups and projects.