# Restricted Users

### Overview

MangoApps offers flexible user roles to manage access and permissions effectively. This guide outlines the key differences between **Restricted Users** and **Guest Users**, helping administrators understand their capabilities and limitations.

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### **Restricted Users**

Restricted Users have **limited permissions across MangoApps** to prevent them from actively contributing new content or engaging in communication.

#### **Capabilities & Limitations**:

* **Cannot** compose, add, create, or upload new content.
* **Cannot** send messages or instant messages (IM).
* **Cannot** forward emails into MangoApps.
* **Files & Filters**: Have **viewer-only (no download)** access unless explicitly denied.
* **Wikis**: Have **viewer-only** access unless explicitly denied.
* **Can edit** content they have created.
* **If given an admin role** (e.g., intranet admin, team admin, custom admin), they will gain **admin privileges and tools**.

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### **Key Differences: Restricted vs. Guest Users**

| Feature                                 | Restricted User     | Guest User                     |
| --------------------------------------- | ------------------- | ------------------------------ |
| **Create/Upload Content**               | ❌ No                | ✅ Yes (within assigned groups) |
| **Send Messages (IM/Email Forwarding)** | ❌ No                | ✅ Yes (within groups/projects) |
| **Domain-Wide Access**                  | ❌ No                | ❌ No                           |
| **Access to Specific Groups/Projects**  | ✅ Yes               | ✅ Yes                          |
| **Edit Own Created Content**            | ✅ Yes               | ✅ Yes                          |
| **Admin Role Available**                | ✅ Yes (if assigned) | ❌ No                           |
| **Free User**                           | ❌ No                | ✅ Yes                          |
| **Email Domain Restriction**            | ❌ No                | ✅ Must be external             |

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### **FAQs**

#### **Do I pay for Restricted or Guest Users?**

* **Restricted Users:** Count toward the domain’s subscription cost.
* **Guest Users:** Are free and do not count toward the subscription cost.

#### **Can Restricted Users or Guest Users communicate freely?**

* **Restricted Users:** Cannot send messages or emails.
* **Guest Users:** Can communicate **within** their assigned groups and projects.


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