# Manage Greetings

### Overview

The Greetings module in MangoApps allows users to celebrate life and community events by sending digital cards to individuals and teams. This feature helps foster authentic human connections at work.&#x20;

<figure><img src="/files/JUL5e3DHnqMqoEKC9ft4" alt="" width="563"><figcaption></figcaption></figure>

Unlike other interactions in the platform, greetings do not require approval from network or team administrators. However, network admins have the ability to manage existing greetings and create new ones within predefined categories for users to utilize.

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### **Greeting Categories**&#x20;

Admins can organize greetings by category to make selection easier. MangoApps provides 12 built-in greeting categories with a total of 65 greetings. Additionally, admins can create custom greeting categories and add new greetings within those categories. To browse greetings by category, click the **Greeting Category** drop-down list and select a preferred category. This will display all greetings associated with the chosen category.

<figure><img src="/files/Wj9KBr74MglaOa46r3Bu" alt=""><figcaption></figcaption></figure>

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### **List of Greetings and Their Details**&#x20;

The system maintains a list of all greetings available within the domain.&#x20;

<figure><img src="/files/l5VMA8yUgCkYDg6kL7VZ" alt="" width="563"><figcaption></figcaption></figure>

Each greeting entry includes the following details:

* **Greeting Title**: The name of the greeting.
* **Status**: Indicates whether the greeting is active or inactive. Inactive greetings are hidden from users.
* **Actions**: Provides options to manage greetings via the three-dot menu. Available actions include:
  * **Edit**: Modify the details of a custom greeting. <mark style="color:red;">System greetings cannot be edited.</mark>
  * **Deactivate**: Disable an active greeting, changing its status to 'Inactive'.
  * **Activate**: Reactivate a previously deactivated greeting.
  * **Delete**: Permanently remove a custom greeting from the domain. <mark style="color:red;">System greetings cannot be deleted.</mark>

{% hint style="success" %}
If a greeting is **deleted**, instances where it was previously shared will remain visible to recipients.
{% endhint %}

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### **Adding a New Greeting**&#x20;

Admins can create custom greetings to personalize the user experience.&#x20;

To add a new greeting, click the **+ Add New Greeting** button to open the **Add New Greeting** pop-up.

<figure><img src="/files/KPofU15wzYRAYdTPBEhx" alt="" width="563"><figcaption></figcaption></figure>

Select the desired category from the **Greeting Category** drop-down list and enter a name for the greeting in the **Greeting Name** text box.

<figure><img src="/files/oAJMOuAJCXRk2gNTZTwE" alt="" width="563"><figcaption></figcaption></figure>

Upload an image for the greeting in the provided image box. The recommended image size is 600px x 315px.

Click **Save** to finalize the greeting. The new greeting will now be available for all network users in the User Portal.

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### **FAQs**&#x20;

**Q. Can guest users send greetings in MangoApps?**&#x20;

A. No, guest users cannot send greetings to other users in MangoApps.

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**Q. If a network user sends a greeting to their team, do they also receive the greeting?**&#x20;

A. No, the sender does not receive the greeting when they send it to their own team.


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