# Attendance Settings

### Overview

Implementing a reliability request system allows employees to submit attendance issues, providing several advantages for the company. Firstly, it promotes transparency and open communication between employees and management, fostering a positive work environment. It enables employees to report unexpected attendance challenges promptly, allowing the company to address and accommodate unforeseen circumstances effectively. This system contributes to a fair and understanding workplace culture, demonstrating the company's commitment to supporting its workforce. Moreover, by having a formalized process for reliability requests, the company can better track and manage attendance issues, leading to improved workforce planning and operational efficiency.

The attendance feature for the **Schedules Module** within MangoApps allows users to submit attendance requests from the user portal, which will then be acknowledged by their managers.

{% hint style="warning" %}
This feature must be enabled in order to access the additional menu options outlined below.
{% endhint %}

<figure><img src="/files/WreETp9b8xKN6iqL2kRA" alt=""><figcaption></figcaption></figure>

***

### Attendance Setup by Country

Tailor attendance settings to comply with regional regulations in different countries. The default country setting is the US.

To set up attendance settings for a new country, click the **+ Add New Country** option to access the menu for creating an attendance settings profile for the selected country.

<figure><img src="/files/Lc2dnVaqGSLqrGzssJ3C" alt="" width="563"><figcaption></figcaption></figure>

#### Attendance Type

This feature defines the precise start and end times for an attendance session, specifying the permissible days on which users can mark their attendance as this type. From this section, you have the ability to add, edit, or delete attendance types.

To add a new attendance type, click the **+ Add New** option beneath the table.

<figure><img src="/files/4qUMKeP0HsBG61mgGFtq" alt="" width="563"><figcaption></figcaption></figure>

If you want to restrict the timeframe during which a specific attendance type can be chosen to indicate an absence, select from the options in the **Days Allowed** dropdown.

***

#### Attendance Reasons

These are pre-defined options that users can choose to specify the purpose or explanation for their attendance. Custom reasons can be added as needed by clicking the  **+ Add New** option beneath the table.

<figure><img src="/files/Lt83UoCjuPTKzWyKKFxQ" alt="" width="563"><figcaption></figcaption></figure>

{% hint style="info" %}
Image recommended size: 500x500 and <100 KB
{% endhint %}

The **Edit Reason** menu also allows you the option to created **Canned Messages** supervisors can use when acknowledging an attendance event.

<figure><img src="/files/AYOjehZoTeN84mErRfks" alt="" width="563"><figcaption><p>Acknowledging an attendance event via the User Portal</p></figcaption></figure>

***

#### Disclaimer  Pop Up Text/Reminder Page

Optionally, admins have the option to configure pop-up text both before and after a user reports an attendance event. The **disclaimer text** added in the rich text box will appear before the attendance event window pops up, while the **reminder text** will be displayed after the attendance event is submitted.

<figure><img src="/files/m0P9zfXvhqnTpLJNuGG2" alt="" width="563"><figcaption></figcaption></figure>

***

### Advanced Settings

These setting allow for on behalf submissions and manager visibility configuration for flexible attendance management.&#x20;

<figure><img src="/files/fWiDxSvYeOWLc4ewXfSo" alt="" width="563"><figcaption></figcaption></figure>

#### **Allow on Behalf Submissions**

Enable this setting to allow users to submit attendance on behalf of others. Managers can further be granted the ability to submit attendance for their direct reports, enhancing flexibility and ensuring accurate record-keeping.

#### **Allow Managers to View Peer's Attendance**

Enabling this option empowers managers to view the attendance of their co-managers' direct reports. This fosters collaboration and visibility among managers, facilitating better coordination within the team.

#### **Show Attendance Info in Schedules**

Enable this setting to display users' attendance details on their schedules calendar, subject to acknowledgment from their respective managers. This feature enhances transparency and keeps employees informed about their attendance status directly within their scheduling interface.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guides.mangoapps.com/admin-guide/module-settings/schedules/configuration.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.