Reports

Domain-wide reports for activity, usage, views & more

Overview

Network admins can monitor activity and view data about their MangoApps domain by generating reports in the Admin Portal.

Admin Portal > Reports
  1. Available Reports: List of all available reports a network admin can generate.

    • Active Users Report: A report of active users in your network. Active users in this report are users who have accessed MangoApps at-least twice and have posted an update, commented, replied or reacted at-least once in the selected time period.

    • Active Teams Report: A report of active teams in your network. Active teams in this report are teams that have at-least two activities in the selected time period.

    • Users Activity Report: A report of all user actions like creation of new posts (of any kind), viewing of posts, reaction to posts, comments and replies on posts in the selected time period.

    • Influencers Report: A report of users whose posts (of any kind) are getting the most comments, replies or reactions along with users who are @mentioned the most in the selected time period.

    • Content Statistics Report: A report of content by number of reactions, comments and views in the selected time period.

    • Page Views Report: A report of views that the company pages and team pages have had in the selected time period.

    • Dashboard Views Report: A report showing the number of views on dashboard during a specific time-period.

    • Questions & Answers Report: A report of questions asked in the selected time period, the first answer on them and the time it took to get the first answer.

    • Teams Usage Report: A report on the usage trend covering number of posts (of any kind), comments, replies, reactions and views to know which projects, groups, departments and opportunities are being used in the selected time-period.

    • Hashtags Usage Report: A report of the top hashtags being used in your network during a specific time-period.

    • Recognitions Report: A report on recognitions given during a specific time-period.

    • Media Gallery Activity Report: A report capturing the media (image, audio, and videos) uploaded during a specific time period.

  2. Generate Report: Click the Generate Report button to initiate the generation of the selected report in .xlsx format. See Generating a Report for more information.

  3. Actions: Click the(three dots) button to open the pop-up and then click View Report History.

    • View Report History: Click the View Report History option to redirect to the specific reports' folder.

  4. View Generated Reports Folder: Click the View Generated Reports Folder link to redirect to the dedicated Reports folder of the domain where all generated report files are categorized and stored. The generated excel reports are classified & stored in folders under User Portal > Files > Reports.

By default, the generated reports are shared with all the network admins.

Generating a Report

A report can be generated for one of the following time period:

  • Yesterday, OR

  • This Week, OR

  • Last Week, OR

  • Last 2 Weeks, OR

  • This Month, OR

  • Last Month, OR

  • Last 12 months, OR

  • All Time, OR

  • A custom date range.

To generate a report:

  1. Click the Generate Report button for the report you want to extract. For example, click the Generate Report button for Page Views to open the Page Views pop-up.

  2. In the Page Views pop-up, choose the preferred date range for generating the report in the Select Date Range drop-down list. For example, select All time from the Select Date Range drop-down list.

  3. Click the Generate button to extract a report of views that all the company pages and team pages have had in the selected time period.

  4. Click the Reports folder link in the Page Views pop-up to redirect to the Reports folder. OR

    Navigate to the User Portal > Files > Reports folder.

  5. Click the Page Views folder to open it and then click the generated report in .xlsx format to preview it. OR

    Click the notification feed for the report to preview the generated report.

Generating a report

All network admins are notified when a new report request is completed via a notification feed and an email depending on the Notification settings.

Reports can be viewed, downloaded, and shared like other excel documents with users inside and outside of MangoApps.

FAQs

What is the data available in the generated reports?

Each generated report is exported as a Excel file (.xlsx) and contains two spreadsheets - Summary and Data.

  1. Summary: Graphical representation of the data in the selected report for the specified period.

  2. Data: Detailed information related to the selected report for the specified period.

For each available report:

  1. Active Users Report

    • Summary:

      • Total Users: The total numbers of network users and guest users created/signed up/invited on or before the report's end date . The report counts deactivated users in the total.

      • Active Users: The total numbers of network users and guest users who did at least one activity during the time period.

    • Data:

      • User: The name of the user.

      • Employee ID: The unique employee ID of the user as specified in their profile.

      • Job Title: The job title/designation of the user as specified in their profile.

      • Location: A user's office location as specified in their profile.

      • Date of Joining: The date (in MM/DD/YYYY format) when the user joined the organization as specified in their profile.

      • Last Active: The date on which the user performed at least on activity or logged in at least once into the domain during the time period.

      • Custom Fields: Data from the custom fields as specified in their profile.

  2. Active Teams Report

    • Summary:

      • Total Teams: The total numbers of teams during the time period . The report counts archived teams and does NOT count deleted teams in the total.

      • Active Teams: The total numbers of teams where some activity happened during the time period .

      • Top Active Teams: The top five teams where the maximum number of activity happened during the time period.

    • Data:

      • Teams: The name of the team.

      • Team Admins: The email IDs of the team admin(s).

      • Activity Score: The total number of activity that happened in the team during the time period .

      • Type: Is the team a project, group, department or opportunity.

      • Custom Fields: Data from the custom fields for the teams.

  3. Users Activity Report

    • Summary:

      • Top 5 users by reaction: The top 5 users who did the maximum reactions in the time period .

      • Top 5 users by views: The top 5 users whose viewed the maximum number of wikis, pages, posts in the time period .

      • Top 5 users by comment and replies: The top 5 users whose did the maximum comments and replies in the time period .

      • Top 5 users by updates: The top 5 users who did the maximum updates in the time period.

    • Data:

      • User: The name of the user.

      • Employee ID: The unique employee ID of the user as specified in their profile.

      • New Content: The total number of new content posted by the user in the time period.

      • Views: The total number of views on wikis, posts and pages posted by the user in the time period.

      • Comments and Replies: The total number of comments and replies by the user in the time period.

      • Reactions: The total number of reactions by the user in the time period.

      • Location: A user's office location as specified in their profile.

      • Custom Fields: Data from the custom fields as specified in their profile.

  4. Influencers Report

    • Summary:

      • Top Contributors: The top 5 users who did the maximum activity during the time period .

      • Top Replied to Users: The top 5 users who received the maximum number of replies on their updates during the time period.

      • Most Popular Users: The top 5 users who received the maximum number of reactions on their updates during the time period .

      • Most Mentioned Users: The top 5 users who received the maximum number of mentions during the time period.

    • Top 15 contributors:

      • User: The name of the user.

      • Job Title: The job title/designation of the user as specified in their profile.

      • New Content: The total number of new content posted by the user in the time period.

    • Top 15 replied to users:

      • User: The name of the user.

      • Job Title: The job title/designation of the user as specified in their profile.

      • Replies: The total number of replies received by the user on their updates in the time period.

    • Top 15 popular users:

      • User: The name of the user.

      • Job Title: The job title/designation of the user as specified in their profile.

      • Reactions: The total number of reactions received by the user on their updates in the time period.

    • Top 15 mentioned users:

      • User: The name of the user.

      • Job Title: The job title/designation of the user as specified in their profile.

      • Mentions: The total number of mentions received by the user in the time period.

  5. Content Statistics Report

    • Summary:

      • Most Popular Content: The top 5 content which has received the maximum reactions in the time period .

      • Most Commented on Content: The top 5 content which has received the maximum comment and replies in the time period .

      • Most Pinned Content: The top 5 content which was pinned the most in the time period .

      • Most Viewed Content: The top 5 content which was viewed the most in the time period.

    • Data:

      • Content: The title of the content.

      • Author: The name of the user who created the content.

      • Employee Id: The unique employee ID of the user as specified in their profile.

      • Type: The content type.

      • Total Reactions: The total number of reactions on the content in the time period.

      • Total Comments: The total number of comments on the content in the time period.

      • Total Pinned: The total number of times the content was pinned in the time period.

      • Total Views: The total number of views on the content in the time period. Views are counted for posts, wikis and pages only.

      • Date: The date (in MM/DD/YYYY format) when the content was created.

      • Link: Link to the content.

  6. Page Views Report

    • Summary:

      • Top 5 Viewed Pages: The top five pages at company or team level which has the most views in the time period.

    • Data:

      • User: The name of the user.

      • Pages: The title of the pages and the total number of views in the time period.

  7. Dashboard Views Report

    • Summary:

      • Total Views: The total numbers of views of the Dashboard page in the time period .

    • Data:

      • User: The name of the user.

      • Views: The total number of views by the user in the time period.

  8. Questions & Answers Report

    • Summary:

      • Fastest Answered Questions: The top 5 questions which were answered in the least amount of time after the question was posted in the time period.

      • Most Answers by Users: The top 5 users who answered the maximum number of questions in the time period.

    • Data:

      • Question: The title of the question.

      • Asked by: The user who posted the question.

      • Total Answers: The total number of answers received for the question.

      • Has an Accepted Answer: If the question has an accepted answer or not by the user who posted the question.

      • First Answer: The first answer received for the question.

      • First Answered by: The user who posted the first answer for the question.

      • Response Time: The amount of time when the question was answered after being posted.

      • Accepted Answer: If the question has an accepted answer or not.

      • Accepted Answer by: The user who accepted an answer for the question.

      • Link: Link to the question.

  9. Teams Usage Report

    • Summary:

      • Teams with Most New Content: The top 5 teams which has the maximum new content posted/created in the time period .

      • Teams with Most Popular Content: The top 5 teams whose content has received the maximum reactions in the time period .

      • Teams with Popular Comments: The top 5 teams which received the maximum comments in the time period .

      • Teams with Most Pinned Content: The top 5 teams which has the maximum pinned content by users in the time period.

    • Data:

      • Teams: The name of the team.

      • Description: The description of the team.

      • New Content: The total number of new content posted users in the team in the time period.

      • Reactions: The total number of reactions received on the team's content in the time period.

      • Comments and Replies: The total number of comments and replies received in the team in the time period.

      • Pinned: The number of times the team was pinned by the users in the time period.

  10. Hashtags Usage Report

    • Summary:

      • Top 15 Hashtags: The top fifteen hashtags used the maximum in the time period.

    • Data:

      • Hashtag: The name of the hashtag.

      • Occurrence: The number of times the hashtag was used in the time period.

  11. Recognitions Report

    • Summary:

      • Top 5 Awardees: The top 5 users who received the maximum number of awards in the time period .

      • Top 5 Award Givers: The top 5 users who gave the maximum number of awards in the time period.

    • Data:

      • Award Name: The name of the award given to a user.

      • Category: The category name of the award given to a user.

      • Message: The description/optional message sent with the award.

      • Given By: The name of the user who gave the award.

      • Approved By: The name of the user who approved the award given by the user.

      • Given To: The name of the user/team who received the award.

      • Given On: The date (in MM/DD/YYYY format) when the award was given out.

      • Gamification Points: The gamification points allocated for the the award.

      • Reward Points: The reward points allocated for the award.

      • Total Reward Points: The total number of reward points given out to the user/team for the award.

  12. Media Gallery Activity Report

    • Summary:

      • Top 10 Downloaded: The top 10 media files which have the maximum number of downloads by users in the time period.

      • Top 10 Viewed: The top 10 media files which have the maximum number of views by users in the time period.

      • Uploaded Media by Type: The total number of files uploaded by user based on the type of media in the time period.

    • Data:

      • ID: Unique system ID of the media file.

      • Media: The title of the media file.

      • Viewed: The total number of views by users in the time period.

      • Downloaded: The total number of downloads by users in the time period.

      • Pinned: The number of times the media file was pinned by users in the time period.

      • Media Type: Is the media file an image, audio, or video.

      • Uploaded By: The name of the user who uploaded the media file.

      • Updated On: The date (in MM/DD/YYYY format) when the media file was uploaded.

      • Media Link: Link to the media file.

Can I turn OFF the notifications for Reports?

Yes, to turn OFF the notifications on completion of the generate report requests for all network admins and team admins:

  1. Go to Admin Portal > Notifications > In-App & Email tab.

  2. Click the Configure What's Important button.

  3. Click the General Settings tab and unmark the checkbox for 'On completion of the generate report request' to turn OFF the notifications (notification feed & email).

  4. Click the Save Settings button to apply the changes.

New report request notification setting

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