Accepted List
List of allowed external email addresses that can send email into MangoApps
Last updated
MangoApps Administrators Guide
List of allowed external email addresses that can send email into MangoApps
Last updated
The Accepted List allows admin users to specify which out-of-network email addresses can send messages into the system. Applications and individuals on this list can send emails to network users and teams. Incoming emails will appear as private messages or team posts, depending on the recipient.
Emailing Content Into the Domain
Search: Find users in the Accepted List by searching for their Name and/or Email Address.
Name: Displays the name of the user associated with the approved email address.
From Email Address: Lists the email addresses permitted to send messages into the network.
Allowed IP Address Range: Specifies the IP range from which an email can originate. If an approved email is sent from an IP outside this range, it will be blocked.
3-Dot Action Menu: The 3-dot action menu contains the Edit & Delete options for each entry. When Editing an entry, the From Email Address field cannot be changed. The entry must be deleted and re-entered in order to make changes to the field.
Click the Add Allowed Email Address button in the top right hand of the screen to access the Add Allowed Email Address pop-up menu.
Name: Enter the name or label for the user associated with the email address.
From Email Address: Input the email address that should be given access to contact users and post content within the network.
Options: From the dropdown menu, select one of the following.
Allow Receiving Only: Grants permission for incoming emails but does NOT allow responses to be sent back.
Allow Receiving and Sending: Enables two-way email communication.
Email Forwarding to Teams: From the dropdown menu, select one of the following.
Allow Forward to Any Team: Enables email forwarding to any team with Email Integration activated.
Managed by Team Admin: Requires team admin approval for email forwarding within teams.
Allowed IP Range (Optional):
Start IP: Specify the starting IP address in the allowed range.
End IP: If a Start IP is entered, an End IP must also be provided.
Q: Can I use wildcards or regular expressions (e.g., *@company.com) in the "Accepted Email List" to allow multiple external senders?
A: No, the Accepted Email List does not support wildcards (like *@domain.com) or regular expressions. This restriction is in place to prevent overly broad permissions that could expose the system to spam or unauthorized access. You must manually add each individual email address that needs permission to send emails into MangoApps.
Some modules, such as Groups and Projects, have system generated email addresses user's can use to submit content directly to the domain via email. In the case of , the workspace email allows users to send updates to the workspace news feed by emailing the group's generated email address through their email provider.
