# Templates
## Notes Templates
Network admins can activate/deactivate system templates, create new custom notes templates and re-order the templates on the User Portal.
1. **List of templates:** Displays all the notes templates on your domain. MangoApps contains 9 out-of-the-box notes templates. You can clone these system templates to create new custom templates.
2. **Actions:** Click the
(three dots) button to open the pop-up and then click **Clone & Edit** or **Deactivate** or **Activate** or **Edit This Template** or **Delete**.
* ***Clone & Edit:*** For system templates, click to clone the selected template and open it in edit mode.
* ***Deactivate:*** For system templates, click to deactivate the selected template on the User Portal.
* ***Activate:*** For deactivated templates, click to activate the template on the User Portal.
* ***Edit This Template:*** For custom templates, click to edit the custom template. You **CANNOT** edit system templates.
* ***Delete:*** For custom templates, click to delete a custom template from your domain.
3. **Show templates:** Choose the templates shown in the list in the Admin Portal.
* ***All:*** Show all (active and inactive) templates in the list. Inactive templates display a marker at the top-right corner as "*Inactive*".
* ***Active:*** Show only active templates in the list.
* ***Inactive:*** Show only inactive templates in the list.
4. **Re-order Templates:** Click the **Re-order Templates** button to open the Re-order Templates pop-up. Drag-and-drop the templates at the preferred position, and then click the **Done** button to re-order them on the User Portal.
5. **Design Your Own:** Click the **Design Your Own** button to open the *Create Template* page and [create a new custom notes template](/admin-guide/module-settings/notes/templates.md#creating-a-custom-notes-template).
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Deleted templates are moved to the Trash Can which can be recovered and restored by the network admins.
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Activating and deactivating a notes template adds an entry in the Audit Log.
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### Creating a Custom Notes Template
Click the **Design Your Own** button to create a custom notes templates in the Admin Portal.
1. Enter a title for the template in the Title text box. For example, enter *Zendesk Tickets - MM/DD/YYYY* in the Tile text box.
2. Use the visual editor to add content and format the content with in the template.
3. Add a featured image for the notes template. *This is an optional step.*
4. Click the **Preview** button to display a preview of the template.
5. Click the **Publish Notes Template** button to create the new template and add it to the Templates tab. *Click the down arrow and the click **Save Template As Draft** to save the template as a draft in the module.*
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#### To see how these configurations impact the Notes on the User Portal, see [Notes](https://guides.mangoapps.com/user-guide/notes) in the User Portal Guide.
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