# Templates ## Notes Templates Network admins can activate/deactivate system templates, create new custom notes templates and re-order the templates on the User Portal.‌ ![Admin Portal > Modules > Notes > Templates](https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lclpq021Ai9jH1_X4gO%2F-LigPao2aAX0MW6yeByG%2F-LigPdK4vnCGPPgUpDqP%2FModules%20-%20Notes%20-%20Templates%20Overview.png?alt=media\&token=f645c16d-532d-46ba-890a-5e3a54540603) 1. **List of templates:** Displays all the notes templates on your domain. MangoApps contains 9 out-of-the-box notes templates. You can clone these system templates to create new custom templates. 2. **Actions:** Click the(three dots) button to open the pop-up and then click **Clone & Edit** or **Deactivate** or **Activate** or **Edit This Template** or **Delete**. * ***Clone & Edit:*** For system templates, click to clone the selected template and open it in edit mode. * ***Deactivate:*** For system templates, click to deactivate the selected template on the User Portal. * ***Activate:*** For deactivated templates, click to activate the template on the User Portal. * ***Edit This Template:*** For custom templates, click to edit the custom template. You **CANNOT** edit system templates. * ***Delete:*** For custom templates, click to delete a custom template from your domain. 3. **Show templates:** Choose the templates shown in the list in the Admin Portal. * ***All:*** Show all (active and inactive) templates in the list. Inactive templates display a marker at the top-right corner as "*Inactive*". * ***Active:*** Show only active templates in the list. * ***Inactive:*** Show only inactive templates in the list. 4. **Re-order Templates:** Click the **Re-order Templates** button to open the Re-order Templates pop-up. Drag-and-drop the templates at the preferred position, and then click the **Done** button to re-order them on the User Portal. 5. **Design Your Own:** Click the **Design Your Own** button to open the *Create Template* page and [create a new custom notes template](#creating-a-custom-notes-template). {% hint style="info" %} Deleted templates are moved to the Trash Can which can be recovered and restored by the network admins. {% endhint %} {% hint style="info" %} Activating and deactivating a notes template adds an entry in the Audit Log. {% endhint %} ### Creating a Custom Notes Template Click the **Design Your Own** button to create a custom notes templates in the Admin Portal. ![Creating a new custom notes template](https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lclpq021Ai9jH1_X4gO%2F-LigPao2aAX0MW6yeByG%2F-LigY5JCteeKvuCOXaOw%2FModules%20-%20Notes%20-%20Templates%20-%20Create%20new%20template.png?alt=media\&token=482c44bc-25ad-4d9b-a8f2-edfe29003921) 1. Enter a title for the template in the Title text box. For example, enter *Zendesk Tickets - MM/DD/YYYY* in the Tile text box. 2. Use the visual editor to add content and format the content with in the template. 3. Add a featured image for the notes template. *This is an optional step.* 4. Click the **Preview** button to display a preview of the template. 5. Click the **Publish Notes Template** button to create the new template and add it to the Templates tab. *Click the down arrow and the click **Save Template As Draft** to save the template as a draft in the module.* ![Notes template preview](https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lclpq021Ai9jH1_X4gO%2F-LigPao2aAX0MW6yeByG%2F-LigaIFObgE3ipBWYeED%2FModules%20-%20Notes%20-%20Templates%20-%20Create%20new%20template%20Preview.png?alt=media\&token=3419f657-8ed7-4d54-b721-bfd62471663b) {% hint style="info" %} #### To see how these configurations impact the Notes on the User Portal, see [Notes](https://guides.mangoapps.com/user-guide/notes) in the User Portal Guide. {% endhint %} **Did this article help? Your feedback adds value when we shape up the help articles. Hit the smiley****below to let us know!**