Logs

Detailed logs of your MangoApps domain

Types of Log

Many actions that admins & users do in MangoApps are tracked and captured in logs. MangoApps maintains the following logs from the date of domain creation.

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1. Audit Log: MangoApps captures most of the change & delete actions performed on your domain from any MangoApps platform (web, mobile, and desktop) in the audit log. The audit log displays the actions performed on your domain by network users & network admins.

2. User Access Log: MangoApps captures the login & logout details of all users from any of the MangoApps platforms. The user access log displays the user names, photo, email address along with the platform. time of access and IP address from which the domain was accessed by them.

3. Assistants Log: MangoApps lets you assign assistants to specific users. Assistants can create a post or share an update on behalf of an executive. An assistant has to be a member of the executive's team to create a post or share an update on behalf of the executive. Creation of posts and updates by an assistant on behalf of the executive is recorded in the assistants log. The assistants log displays the list of posts and updates by an assistant with a link to the content and IP address from which the action was performed.

4. Security Log: Security events like change of access location, un-authorized attempt to access a resource by a user and the action taken the system are listed in the security log. The security log displays a detailed list of security events with name of the user, the date & time, the platform and IP address from which the security event was triggered.

5. Connector Log: Connector logs lists many of the outgoing calls from MangoApps to another application and all the incoming calls from another application to MangoApps. This includes single-sign-on (SSO) calls, calls to applications like NetSuite & more.

6. LMS Import Log: This log lists items that have been imported into the domain, such as learning materials or SCORM packages. The log includes details like the file name, item type, import type, the user who performed the import, and the date and time of import. It also shows the status of each import, whether it was successful, partially imported, or failed. Each entry is accompanied by relevant actions like downloading the imported files or reviewing errors.

7. Learn Automations Log: This page logs automation rules related to course assignments. The log lists the automation name, the date the automation was run, the number of courses assigned by the automation, and the total number of users assigned by the automation. Admins can filter these logs based on rule names and specific date ranges.

8. xAPI Activity Log: This section provides administrators with a way to track user activity using the xAPI standard. The interface allows for additional filtering based on date ranges, activity verb, and details included in the activity registration. The activity logs listed here can be exported in CSV format.

9. Webhook Log: This log allows administrators to monitor webhook activity by providing a searchable log of requests. Users can filter the logs by user name, employee ID, date, and request type to find specific entries. The page displays key information such as the date and time of the webhook, the URL accessed, the type of request made, the IP address, and the payload associated with the request. The log can be exported as a CSV or PDF file for further analysis or record-keeping purposes.

10. Debug Log: This page helps in tracking changes and troubleshooting system issues effectively. Users can filter logs by content keyword, date range, and actions to focus on specific events. The page displays information such as the item type, item description, associated team, action taken, user who performed the action, timestamp, and IP address. Administrators can download the debug logs in various formats, including ROR and Janus logs, or export the data as a CSV file for further analysis.

11. Schedule Sync Log: This section logs all the scheduled syncs from third party software to your domain. From the table, admins are able to track the source of the sync, when it was synced and by what method (Manual or Automatic), whether the sync was successful, and the number of rows which were synced from the source. This section also offers the ability to filter the table by date and status.