Chats

Setting up the Chats module

Overview

The Chats module in the MangoApps Admin Portal allows administrators to manage chat settings and ensure compliance with organizational requirements.

---

Basic Settings

Open Web Chat

This options designates whether a chat opens either in a new tab of the same browser window or a new browser window.

Enable Reactions in Chat

Toggle this option to allow or disable reactions (e.g., emojis) in chat messages. Reactions for chat messages are currently supported in Messenger clients, Webchat, and Mobile apps

---

Chat Limits

Set limits for the number of participants allowed in chat groups:

Team Chat & Ad Hoc Chat Groups

Define the maximum number of participants allowed in any team or ad hoc chat group (default: 1000). New adhoc chat groups can't be created when this limit is exceeded by any user. When team members exceed this limit, the chat module in a team's workspace will be automatically disabled.

Ad Hoc Chat Group Created by Network Users

Set a separate limit for ad hoc chat groups created by standard network users (default: 25).

---

Delete Settings

Control whether users can delete their chat messages. Click the Configure delete settings link to access detailed options and permissions for message deletion. Clicking this link will navigate the user to the Compliance settings.

---

Self-Destruct Messages

Enable self-destructing messages to meet compliance needs. Click the Configure self-destruct settings to navigate to the Compliance settings. link to define rules for message expiration, ensuring that chats align with your organization’s data retention policies.