Invoice

Downloading invoices for specific billing periods

Overview

The Invoice tab allows you to easily view, download, and manage your MangoApps invoices, as well as access options for account cancellation. This guide provides an overview of the features and actions available on this tab.

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Downloading Past Invoices

You can access and download previous invoices for your records or auditing needs.

• Invoice Period: Select the desired billing period from the dropdown list to view a specific invoice.

• Go: After selecting a billing period, click GO to load the corresponding invoice details.

• Invoice Number: Displays the unique invoice number for your records and reference.

• Download Invoice: Click this link to download a PDF copy of the invoice for your personal or company records.

Keeping copies of your invoices is recommended for accounting and audit purposes.

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Cancelling Your MangoApps Account

If you decide to cancel your MangoApps subscription, the Invoice tab provides an option to initiate the process.

1. Please Cancel My Account: Click this link to begin the cancellation process.

2. Reason: You’ll be prompted to share your reason for canceling. Your feedback helps us improve MangoApps.

3. Cancel My Account: Once you're ready, confirm the cancellation by clicking the CANCEL MY ACCOUNT link.

Cancelling your account will permanently delete all your data, including:

• Users

• Files

• Wikis

• Posts

• All other updates This action is irreversible. We recommend contacting MangoApps support before proceeding, as we are always here to assist you.

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Frequently Asked Questions (FAQs)

Q. Can I choose who receives the invoice and payment notices?

A. Yes. All Network Admins automatically receive invoices and payment notifications. You can also add additional email addresses to receive these notices by updating the recipient list in your admin settings.

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Q. I need an invoice! Can you send me one?

A. Invoices are automatically emailed to you after each successful payment. If you haven't received it, please check your spam or junk folders. You can also download copies of past invoices directly from the Invoice Details section on your Billing tab.