Reports Tools
Domain-wide reports for activity, usage, views & more
Last updated
MangoApps Administrators Guide
Domain-wide reports for activity, usage, views & more
Last updated
The Reports Module in the Admin Portal allows Network Admins to generate system usage reports using real-time data captured by MangoApps' telemetry engine. Reports are exported in Excel format (.xlsx) with two tabs: Summary (graphical data) and Data (detailed information).
This report includes details about active users engaging with the platform within a selected time frame.
Summary: Graphical comparison of total vs. active users.
Active Users Data: Name, Email ID, Location, Last Active Date, and more.
Access Details: Logout time, Access type (mobile/desktop), Department, Session details, etc.
Active Teams Report
Highlights teams with at least two activities in the selected time period.
Summary: Graphs showing active vs. total teams.
Details: Team names, Admins, Activity Scores, and Team Types.
Monitors user actions like posts, comments, and reactions.
Summary: Top users by updates, reactions, views, and comments.
Details: User names, content types, views, comments, and reactions.
Influencers Report
Identifies users with the most impactful posts and mentions.
Summary: Top contributors, popular users, and mentions.
Data: Includes user activity and engagement metrics.
Content Statistics Report
Analyzes content engagement (reactions, comments, views).
Summary: Highlights top content by reactions and views.
Data: Includes content details (author, type, views, etc.).
Page Views Report
Tracks views of company and team pages.
Summary: Top-viewed pages graph.
Data: Page and viewer details.
Dashboard Views Report
Logs dashboard views across platforms (web, mobile, desktop).
Summary: Total views graph.
Data: Includes user details and view counts.
Questions & Answers Report
Monitors Q&A activity, response times, and accepted answers.
Summary: Fastest-answered questions and most active users.
Data: Includes question details, responders, and response times.
Teams Usage Report
Tracks team engagement metrics, including posts, reactions, and comments.
Summary: Top teams by content and engagement.
Data: Includes team activity breakdown.
Hashtags Usage Report
Tracks frequently used hashtags.
Summary: Top 15 hashtags.
Data: Occurrence count for each hashtag.
Recognitions Report
Summarizes awards and recognitions given during the period.
Summary: Top awardees and givers.
Data: Includes award details, givers, and recipients.
Media Gallery Activity Report
Logs activity on uploaded media files (images, audio, video).
Summary: Top downloaded and viewed media.
Data: Includes upload and usage details.
Story Collection Report
Tracks responses to automated story collection requests.
Summary: Graph of story requests and responses.
Data: Includes request and response details.
Feedback Report
Captures user feedback via NPS surveys.
Summary: Feedback trends in graph format.
Data: Includes user ratings and comments.
Search Report
Logs search keywords used in the system.
Data: Includes search text, type, team, and counts.
Tracks employee training performance. Custom templates and filters available. For information on LMS Reports, click here.
Generated reports can be accessed from the Files module within the User Portal. Click View Report History from the 3-Dot menu associated with a report to redirect to a specific report folder.
Reports can be shared internally or externally with permissions configured from within the Files module.
Admins receive alerts via notification feeds and email upon report generation.
To enable/disable notifications:
Go to Admin Portal > Notifications.
Configure the setting for "On completion of the generate report request."
Apply changes.
Reports are stored under User Portal > Files > Reports and categorized for easy access.
Yes, custom fields and filters are available for specific reports. Click here for more information.
