Categories

Managing the hashtag categories on your domain

Overview

Hashtag categories in MangoApps help network admins organize and group hashtags by purpose, department, initiative, or value. These categories make it easier for users to navigate and discover relevant content tagged with hashtags across your domain.


Features and Functionality

Search Categories

Use the Search Category field to quickly locate a category by name. This is helpful when managing a large number of categories.

List of Categories

Displays all existing hashtag categories on the domain. This section includes both admin-created and the default (out-of-the-box) category Core Values.

Core Values Toggle

The Core Values category is included by default and can be toggled on/off.

  • When enabled: Hashtags from this category appear in the Select Core Values dropdown within Awards on the User Portal.

  • When disabled: The Core Values selection option is hidden from the Awards interface.


⋮ Actions Menu

Each category includes an Actions (three-dot) menu with options to:

  • Edit: Update the name of the category.

  • Delete: Remove the category from the domain (with the exception of the system created category).


Create a New Category

To add a new hashtag category, click the New Category button.

In the pop-up window, enter a name (limited to 50 characters) in the Name text box.

Click Save to create the category.

Repeat to add additional categories.

Categories can be dragged and dropped to rearrange their order, however, they cannot be nested (i.e., you cannot create subcategories).


FAQs

Q: What happens to hashtags if I delete their category?

A: Deleting a category simply removes the category association from the hashtag. The hashtags themselves remain intact, and any associated content is unaffected. These hashtags are automatically reclassified as Uncategorized.


Best Practices

  • Use clear and descriptive category names to help users easily identify related hashtags.

  • Regularly review and clean up unused categories to maintain an organized domain.

  • Enable the Core Values category to align your recognition programs with company values.

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