Shift Data Source
Last updated
MangoApps Administrators Guide
Last updated
The shift management system allows users to select third-party shift management programs as the data source for shifts. Admin users can provide the system with the URL of the FTP endpoint from which the shift data will be fetched. IT administrators can access a sample file as a template for posting the shift data from Kronos to the FTP server. Security credentials and a test connection for validation are available to the administrators to establish a secure connection with the private and secure FTP location. The synchronization of shift data can be scheduled to occur every 2 to 24 hours based on the organization's needs. All synchronization calls for shifts are logged under Domain, Logs, and Schedule Sync Log, providing information on the run status of each synchronization operation.
Integration of employee scheduling software with MangoApps enables employees to access various information such as full store or factory work schedules for upcoming weeks, individual work schedules, and actual worked hours for past weeks through MangoApps. Users can configure the integration by providing endpoint URLs for store schedules, actual hours, and entitlement, along with login credentials and custom fields from user profiles. A testing option is available to ensure the connection works before saving the configuration.
Store Schedules Endpoint URL: Enter the endpoint URL where you will be pulling the store schedules information
Actual Hours Endpoint URL: Enter the endpoint URL where you will be pulling the actual hours endpoint
Entitlement Endpoint URL: Enter the endpoint URL for the entitlement endpoint. This provides the APIs to support basic authentication
Login ID: Log In ID for server access
Password: Password for server access
Configure Request Parameters: The parameters you would like MangoApps to pass on. These are Custom Fields from the user profile
Add More: Add as many user profile custom fields as needed
Test Connection: Test the connection prior to saving it
Save: Once you have tested the connection and verified it works, click on Save
Within this section, admin users can choose to include Persistent Text in the User Portal schedules page. This text can be configured to show above or below the displayed schedule information.
Utilize this persistent text to disseminate any schedule related announcements, reminders, and policy changes. Persistent text ensures consistent and timely information delivery, reducing the risk of miscommunication and keeps everyone well-informed about schedule request deadlines, or any critical updates.
