Guide Index
Guides HomeMangoApps WebsiteCommunity & SupportBlog & Resources
MangoApps Administrators Guide
MangoApps Administrators Guide
  • 🥭MangoApps Admin Guides
  • Home
    • Dashboard
    • Pending Invites
    • Pending Approvals
    • Logs
      • Audit Log
      • User Access Log
      • Assistants Log
      • Security Log
      • Connector Log
      • Imports Log
      • Learn Automations Log
      • xAPI Activity Log
      • Webhook Log
      • Debug Log
      • Schedule Sync Log
    • Trash Can
      • Trash Can Tools
      • Trash Can Widget
    • Data Exports
  • 🆕Domain Setup
    • General Settings
    • Getting Started
      • Introduction Video
      • Terms of Service/ Privacy Policy
      • Change Password
      • Profile Items
      • Locale
      • Team Recommendations
      • Notifications
      • Invite
    • AI Settings
    • Page Templates
      • Design a Page Template
    • Locale
    • Digital Signage
    • Translate
      • Translate Modules
      • Glossary
      • Translate Settings
    • Startup Dialog
    • 🆕Reactions
    • Compose
    • 🆕Locations
      • 🆕General Settings
      • Locations
        • Adding an Office Location
      • Location Fields
      • Location Summary
      • Webhooks
    • 🆕Field Structures
      • Field Member Automation
      • 🆕Field Hierarchy Sync
    • Holidays
    • Companies
    • Resources
    • Service Usage
    • 🆕My Priority Items
  • 🆕User Management
    • Manage Users
    • Add Users
      • Invite Users
      • Import Users
        • Synchronize Users From ADP
      • Synchronize Users From AD/LDAP
      • Fetch From URL
      • Share Sign Up Link
      • Import Via API
    • Organizations
    • Admin Roles
      • Admin Role Permissions
    • User Segments
    • Team Segments
    • Assistants
    • 🆕Alias
    • 🆕User Status
    • Guest Users
      • Create a Guest User
    • Restricted Users
  • 🆕Modules
    • Ballots
    • Calendar
      • Calendar Event Types
      • Calendar Settings
      • Calendar Integrations
    • Campaigns
      • Settings
      • Templates
      • Categories
    • Chats
    • Company
    • CRM
      • Setup
      • Stages
      • Types
      • Lead Sources
      • Opportunities Access
      • All Opportunities
      • More Options
    • Departments
    • 🆕Files
      • 🆕Settings
      • File Storage
      • External Repositories
      • Cloud Folders
      • 🆕Manage
      • Configure Custom Fields
      • 🆕Show/Hide File Fields
    • Greetings
      • Manage Greetings
      • Manage Categories
      • Settings
    • 🆕Groups
      • 🆕Automatic Membership Management
    • Hashtags
      • Manage Hashtags
      • Categories
      • Settings
    • 🆕Home
      • 🆕Dashboard Selection
        • 🆕Web
        • Mobile
      • Settings
    • Ideas
      • Manage Ideas
      • Idea Categories
      • Idea Settings
    • Libraries
    • Media Center
      • Settings
      • Categories
      • Media Card
      • Custom Fields
    • Messages
    • My Recordings
    • 🆕News Feed
      • General Settings
      • 🆕Left Panel Widgets
      • 🆕Right Panel Widgets
    • Notes
      • Settings
      • Templates
    • 🆕People
      • 🆕Settings
      • 🆕Full Profile
        • Managing Profile Fields
      • Profile Preview
      • People Directory
      • Org Chart
      • Skills
      • Webhooks
    • 🆕Posts
      • Settings
      • Content Template
      • Alert Template
      • Categories
      • 🆕AI Actions & Workers
    • Projects
      • Project Templates
    • Quizzes
    • Recognition
      • Settings
      • Data Sources
        • Add Data Source
          • Create Custom Items Tracker
          • Order History Tracker
      • Reward Catalog
      • Award Categories
      • Awards
      • Core Values
      • Reward Points Allocation
      • Order & User History
      • Recognition Insights
    • 🆕Schedules
      • Shift Data Source
        • Integration with Kronos
      • Tab Settings
        • Attendance Reports
      • 🆕Schedule Settings
      • Attendance Settings
      • Availability
    • Setup
    • 🆕Surveys
    • 🆕Tasks
      • 🆕Task Settings
      • Task Types
      • Task Priorities
      • Task Templates
      • Task Automations
      • Task Tabs
    • To Do
      • Settings
      • Sections
    • Trackers & Forms
      • Create a Tracker Template
      • Configure Tracker Settings
    • Vault
      • Employee Vaults
      • Integration
      • Audit
      • Folders
      • Settings
      • Vault Permissions
    • Wikis
  • 🆕Navigation
    • 🆕Add New Navigation
    • Navigation Styles
    • Add Custom Links
    • FAQ
  • 🆕Email
    • Configuration
    • Content
    • 🆕Digest
    • Accepted List
    • Rejected List
    • Unsubscribed Users
  • Notifications
    • Settings
    • Security Notification
    • External Apps
  • SSO
    • Connections
    • Applications
  • Search
    • Insights
    • Data Sources
    • Saved Searches
    • Relevance Tuning
    • Look Ahead Sections
    • Search Settings
  • Automation
  • 🆕Security
    • Browser Access
    • 🆕Desktop & Mobile Access
    • User Devices
    • Synced Computers
    • Password Settings
    • Session Settings
    • Virus Scan
  • Compliance
    • Accessibility
    • Delete Settings
    • Self Destruct
    • Data Retention
    • eDiscovery
      • Create a Hold
    • DLP Policies
      • Policy Rules
      • Matches Log
      • Create a DLP Policy
    • Terms of Service
    • Usage Policy
    • Email Compliance
    • Export Data
  • Moderation
    • Queue
    • Insights
    • Settings
  • 🆕Governance
    • Overview
    • Items
    • 🆕Automation
    • Archived
    • Settings
  • Social Advocacy
    • Social Advocacy Tools
    • Settings
    • Social Posts
    • Insights
    • Social Posts Sharing
  • Integrations
    • MangoApps Open APIs
    • Webhooks
  • Branding
    • Branding Toolbars
    • Portal
      • Custom Branding Colors
      • Home Page: Modern vs. Classic View
      • Text Styles
    • Content
    • Widgets
    • Profile
    • Footer
    • Email
    • Custom
      • Add a Custom Header
    • Image Recommendations
    • ⭐Branding Implementation Checklist
  • 🆕Reports
    • Reports Tools
    • Generate a Report
    • FTP Export
    • 🆕Report Settings
  • Recommendation
    • Recommendations to Increase Adoption
    • Recommendation to increase engagement
    • Declined Recommendations
    • Increase Findability
  • Analytics
    • Adoption Dashboard
    • ROI Dashboard
    • Engagement Dashboard
    • Content Dashboard
  • Billing & Invoices
    • Plan
    • Invoice
    • Settings
  • Help Center Setup
    • Settings
    • Admin Training Videos
    • User Training Videos
    • Webinars & Videos
    • Help Center
  • Sitemap
  • 🚫Deprecated Features By Release
    • 🚫Activities (Deprecated)
    • 🚫Landing Page (Removed)
    • 🚫MangoApps File Sync Guide (Deprecated)
      • 🚫File Sync (Deprecated)
        • 🚫File Sync Tools (Deprecated)
      • 🚫Installation & Upgrade (Deprecated)
      • 🚫My Drive Sync
      • 🚫Synced Files
      • 🚫Synced Preferences
      • 🚫Notifications
      • 🚫Team Sync
    • 🚫Screen Share (Deprecated)
      • 🚫Screen Share Tools
      • 🚫Screen Share (Messenger)
    • 🚫Screen Share/Video Call Log
    • 🚫Type-2 Organizations (Deprecated)
    • 🚫Voice (Moved)
  • ADDITIONAL RESOURCES
    • Submit a Support Ticket
    • Release Notes
Powered by GitBook
On this page
  • Overview
  • Key Components of Organizations
  • Allow Creation of Groups by Organization Members
  • Parent Organization?
  • Label for Organization
  • Managing Organizations
  • Frequently Asked Questions
  1. User Management

Organizations

Managing the organizations on your domain

PreviousImport Via APINextAdmin Roles

Last updated 3 months ago

Overview

Organizations, in the context of the Admin Portal feature, represent a list of entities and their hierarchy within your MangoApps domain. The default organization serves as the single, top-level node, and all additional organizations created become "child" (sub-organization) nodes.

The MangoApps Domain URL is uniquely tied to the default organization, meaning no other sub-organization can be created using the same domain. Each child organization must have a different domain URI.

This feature is commonly used by companies to delegate user admin roles by categorizing employees into multiple groups, assigning one or more administrators to manage each group.

Benefits of the Organization Feature:

  • Users of one organization can follow or message users from other organizations.

  • Content from one organization is accessible to members of other organizations.

  • Simplifies user management through automated domain-based organization assignments.


Key Components of Organizations

Organization Name


Organization Domain

The custom URL used to access MangoApps. Typically derived from the portion after the "@" sign in a user's email address. For example:

  • Email: john@cableinc.com

  • Data Center: help-docs.cableinc.com

Private cloud and on-premise customers can customize this domain. The organization domain also functions as the top-level organization in MangoApps.


Organization Admin

Administrators responsible for managing users within an organization. Organization admins can:

  • Approve user invite requests

  • Reset passwords

  • Deactivate users

  • Cannot delete users

Admins do not need to belong to the organization they manage. Multiple admins can be assigned to a single organization.


Number of Seats Allocated

Defines the number of users that can be activated within an organization. While more users can be assigned, only the allocated seats can be active at one time. If the limit is reached, some users must be deactivated before new activations can occur. Leaving this field blank allows unlimited users.


Allow Creation of Groups by Organization Members

When enabled, only organization members can create groups.


Parent Organization?

Indicates whether an organization can have sub-organizations.


Label for Organization

The text used for the default organization label. You can use "company" or any other text as the organization label.


Managing Organizations

Adding Organizations

Network admins can create child (sub) organizations under the top-level organization.

To add an Organization, click the Actions button next to an organization and select Add Child Organization.

In the resulting menu:

  1. Enter a unique Organization Name.

  2. Define the Organization Domain.

  3. (Optional) Assign Organization Admins.

  4. (Optional) Set the Number of Seats Allocated.

  5. (Optional) Enable Allow Creation of Groups by Organization Members.

  6. (Optional) Enable Parent Organization to allow sub-organizations.

  7. Click Save Changes.

  8. Repeat for additional child organizations.

Only network admins can create organizations within the domain.


Deleting Organizations

To remove an organization, click the Actions button next to an organization and select Delete.

The default organization (first node) cannot be deleted.

Deleting an organization does not delete its members.


Frequently Asked Questions

How are organizations different from departments?

Departments appear in the User Portal and typically mirror a company’s internal departments, such as Finance or HR. Organizations do not appear in the User Portal and can be structured independently of company departments.

Can users collaborate between Organizations?

When you provision user accounts (either by inviting users or by integrating with Active Directory) the users in the domain get assigned to an organization based on their email address automatically. This makes the organization setup fast and simple. As a network admin, you can change the user’s organization at any time.

With this feature:

  • A user can only belong to 1 or more organizations.

  • A user from one organization can follow any user from any other organization.

  • All content visibility is by default at the full company level. Further granular control to access content can be achieved by creating departments, projects, and groups within which fine-grained access rights can be setup for updates, files, wikis, posts, events, etc.

The unique identifier for an organization within the domain. It is primarily visible in the tab under the Users' List.

Open Organization
🆕
Manage Users