Assistants Log

Logs the posts and updates shared by an authorized assistant on behalf of an executive

Overview

The Assistants Log in MangoApps allows admins to track all actions performed by assistants on behalf of executives. This log records detailed information about assistant activities such as creating posts, updates, and any edits or deletions made on behalf of the executive.

By default, the Assistants Log displays the most recent entries first. Admins can export the log for further analysis, ensuring complete transparency in the actions performed by assistants.

Assistants Logs are captured only if the Allow specific users to have assistants (Admin Portal > Domain > Assistants) option has been enabled for your domain, and an assistant for a user has been added.

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Key Features of the Assistants Log

• Search Filters: Allows for filtering the log based on specific actions, assistants, or time periods.

• Export CSV and Export PDF: Easily export the log to .csv or .pdf formats for further analysis and reporting.

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Data Captured in the Assistants Log

The Assistants Log tracks actions related to posts and updates created by assistants on behalf of executives. Key information captured includes:

1. Assistant Name: Name of the assistant who performed the action.

2. Executive Name: The executive on whose behalf the action was performed.

3. Action: Specific actions such as creating, editing, or deleting a post.

4. Time: Date and time when the action occurred.

5. Content: The content of the posts or updates, including any edits made.

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Exporting the Assistants Log

Admins can export and download up to 1,000 entries from the Assistants Log as a .csv or .pdf file for further analysis. Here’s how to export the log:

1. Go to Admin Portal > Home > Logs > Assistants Log.

2. Scroll to the bottom of the page and click the "Items per page" drop-down. Choose to display 20, 50, 100, 200, 500, or 1,000 items.

3. Click the Export CSV or Export PDF button to download the log to your device.

Exporting the Assistants Log does not trigger any email notifications or add entries to the Audit Log.

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Retention Policy

MangoApps retains Assistants Log entries from the date of domain creation, and these logs are never deleted. Network admins can access them at any time.

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FAQs

What permissions does an assistant need to post on behalf of an executive?

An assistant must have the same permissions as the executive they are assisting in order to share updates or create posts on behalf of the executive.

Can an executive have multiple assistants?

Yes, an executive can be assigned multiple assistants, each of whom can post on their behalf.

Whose name appears on posts or updates created by an assistant?

When an assistant posts or updates on behalf of an executive, the executive's name appears as the creator.

Who can edit or delete posts created by an assistant?

Both the assistant and the executive have the ability to edit or delete the posts and updates. However, if an assistant deletes a post, the executive will receive an email notification.

What actions are logged in the Assistants Log?

The Assistants Log captures all edits, posts, updates, and deletions made by assistants.