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On this page
  • List of Pending Invitations
  • Notifications for Pending Invites
  • Accepting a Pending Invitation From the Admin Portal
  • Managing Domain Invitations
  1. Home

Pending Invites

Pending invitations to accept for new user invites

PreviousDashboardNextPending Approvals

Last updated 3 months ago

List of Pending Invitations

The Pending Invites tab in the MangoApps Admin Portal allows network admins to manage user invitations effectively. Admins can manage accepting and declining pending invitations, as well as adjusting the routing of invitations.

The Invites tab will NOT display if you do not have any pending invites to your domain.


Notifications for Pending Invites

When a network user invites another user to the domain, an email and notification are triggered.

Email: Check your inbox to view the approval request email.

Notifications (User Portal > Change My Settings > Notifications Settings > In-app & Email) in the notifications list is dependent on the settings adjusted in the User Portal for each user.


Accepting a Pending Invitation From the Admin Portal

To accept a pending invitation:

  1. Click the Invites tab to redirect to the Manage Users' menu. MangoApps automatically filters the users with the Pending status in the users' list.

  2. Select the check-box for the user whose invitation you want to accept.

  3. Click the User Tools button to open the drop-down list of actions.

  4. Click Accept Invitation to accept the invitation for the user and add the user to your MangoApps domain.

After accepting the invitation, the status of the user changes to Active and the user becomes a network user in the domain. The network user who invited the user receives an email when the invitation is accepted. The email contains the sign-in details for them to use to login.

Declining a pending invitation does NOT trigger any notifications.


Email received by the user who sent the invitation

The network user receives an email when a network admin accepts their pending invitation.


Email received by the invited user

The invited user receives login information via an email with a temporary password.


Managing Domain Invitations

You can reroute invitation for accepting and declining to the network admin or the organization admin by modifying the Employees to invite Other employees setting (Admin Portal > Domain > General Settings > Invite Settings) as Moderated (Any employee can invite, but invitations will require admin approval).

Notification: Click the Notifications bell icon to see the notification.

Invitation email with login details