# Pending Invites

### List of Pending Invitations

The **Pending Invites** tab in the MangoApps Admin Portal allows network admins to manage user invitations effectively. Admins can manage accepting and declining pending invitations, as well as adjusting the routing of invitations.

<figure><img src="https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lclpq021Ai9jH1_X4gO%2Fuploads%2Fd8lV7NOBiHNtSu9AlT3x%2F28-01-2025-01-46-31.png?alt=media&#x26;token=15a330f4-b60d-4daa-a936-f2fa638e5caf" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
The Invites tab will **NOT** display if you do not have any pending invites to your domain.
{% endhint %}

***

### Notifications for Pending Invites

When a network user invites another user to the domain, an email and notification are triggered.

**Notification:** Click the Notifications bell <img src="https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lclpq021Ai9jH1_X4gO%2F-LdcsIeJS2YoLjAaAZsh%2F-LdctJWyCNSdQeJfMsAS%2Fnotifications%20new.png?alt=media&#x26;token=c1374730-0295-44cc-b948-df3739524576" alt="" data-size="line"> icon to see the notification.

![](https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lclpq021Ai9jH1_X4gO%2Fuploads%2Fl6eTgPPng22ipYQFS9Jy%2Fsfbdsfbs.png?alt=media\&token=b66a4d68-4921-426f-988b-898d2c6d8218)

**Email:** Check your inbox to view the approval request email.

![](https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lclpq021Ai9jH1_X4gO%2Fuploads%2FcySA5vqpJN61T07Sb7v3%2Fgfhmfg.png?alt=media\&token=dd693774-aa4e-4ad9-9bbd-de71ae868e78)

{% hint style="info" %}
Notifications (**User Portal > Change My Settings > Notifications Settings > In-app & Email**) in the notifications list is dependent on the settings adjusted in the User Portal for each user.
{% endhint %}

***

### Accepting a Pending Invitation From the Admin Portal

To accept a pending invitation:

1. Click the **Invites** tab to redirect to the **Manage Users'** menu. MangoApps automatically filters the users with the **Pending** status in the users' list.
2. Select the check-box for the user whose invitation you want to accept.
3. Click the **User Tools** button to open the drop-down list of actions.
4. Click **Accept Invitation** to accept the invitation for the user and add the user to your MangoApps domain.

<figure><img src="https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lclpq021Ai9jH1_X4gO%2Fuploads%2FCgpGFjITeMjpUupI0K6a%2F30-01-2025-10-46-13.png?alt=media&#x26;token=6c2fa612-422a-4e1b-a79e-7fcedd8be837" alt="" width="563"><figcaption></figcaption></figure>

After accepting the invitation, the status of the user changes to **Active** and the user becomes a network user in the domain. The network user who invited the user receives an email when the invitation is accepted. The email contains the sign-in details for them to use to login.

{% hint style="info" %}
Declining a pending invitation does **NOT** trigger any notifications.
{% endhint %}

***

#### Email received by the user who sent the invitation

The network user receives an email when a network admin accepts their pending invitation.

![](https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lclpq021Ai9jH1_X4gO%2Fuploads%2FgUT3FKjiCs0yWzzDt1rD%2Fnfdgnd.png?alt=media\&token=04a8a34c-9295-4a93-84d3-d5a7f43ba4ac)

***

#### Email received by the invited user

The invited user receives login information via an email with a temporary password.

![Invitation email with login details](https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lclpq021Ai9jH1_X4gO%2Fuploads%2F3jdQFRF2lNUDALfWOGMz%2Fxxxxxxxxxx.png?alt=media\&token=7a167939-2824-43cf-83ac-e1594c668793)

***

### Managing Domain Invitations

You can reroute invitation for accepting and declining to the network admin or the organization admin by modifying the **Employees to invite Other employees** setting (**Admin Portal > Domain > General Settings > Invite Settings**) as **Moderated (Any employee can invite, but invitations will require admin approval)***.*

![](https://1733114811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lclpq021Ai9jH1_X4gO%2Fuploads%2Ft2qmQ7YBl9sK6FAODLEH%2F28-01-2025-02-18-28.png?alt=media\&token=ceb8e346-330e-48db-905f-0063c65b1415)
