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On this page
  • Overview
  • Invoice Information
  • Invoice Notification Recipients
  • Email Notification Settings
  • Saving Your Settings
  1. Billing & Invoices

Settings

Configuring the domain-wide settings for invoices

PreviousInvoiceNextHelp Center Setup

Last updated 1 day ago

Overview

The Settings tab in the Billing & Invoice section allows admins to configure how invoices and payment notifications are generated and distributed. Only users with an admin role are listed for selection. To notify non-admin users, their email addresses must be added manually.


Invoice Information

These fields define the details that appear on each invoice:

  • Name on the Invoice: Enter the name you want to display on all generated invoices.

  • Address on my Invoice: Provide the address that should appear on the invoice for official documentation.

  • VAT Registration No.: Enter your Value Added Tax Registration number, if applicable. This will be included on the invoice for tax and regulatory purposes.


Invoice Notification Recipients

Control who receives invoice-related emails:

  • Select email addresses that will receive invoice notifications: Choose admin users from the list who should receive invoice notifications. Only admin users are available for selection here.

  • Enter additional email addresses that will receive invoice notifications: Manually enter email addresses for non-admin recipients who also need to receive invoice notifications. Multiple email addresses can be entered, separated by commas.


Email Notification Settings

Customize the types of email notifications sent:

  • Email a copy of the invoice: Check this box to send a copy of each invoice to the selected admin users and any additional email addresses entered.

  • Email payment transaction status: Check this box to send payment transaction status updates (such as successful payments or failed transactions) to the selected recipients.


Saving Your Settings

Once all fields and options have been configured, click Save Settings to apply your changes. These settings will be used for all future invoices and payment notifications.