🆕Adoption Dashboard
Overview
The Adoption Dashboard provides a comprehensive overview of user engagement within the network. It showcases the number of unique active users and breaks down this data by various categories, such as department, location, and method of access. This tool is crucial for understanding how different segments of your organization are interacting with the platform.
Key Features and Metrics
Unique Active Users
Total Unique Active Users Tab: The total number of unique users who have been active on the network over a specified period.
Total Unique Guest Users Tab: The total number of unique guest users who have been active on the network over a specified period.
Time Period Filter: Allows you to select the date range for the displayed data. The example image shows data from 03/01/2024 to 05/31/2024 (Last 3 Months).
Export Report: You can export the data displayed on the dashboard to various formats for further analysis.
Graph: Unique Active Users by Month
This graph shows the number of unique network users each month who were active during the specified period. An active network user is defined as someone who has interacted with content by viewing, reacting, commenting, or posting through any available channel (such as web, mobile, or email).
This metric excludes guest users (unless in the Guest User tab), system users, users who have never logged in, and deleted accounts.
Unique Active Users by Department
This section breaks down the number of unique network users segmented by department or a required employee profile field (single line text or multiple choice single selection field only) who were active during the specified period. An active network user is defined as someone who has interacted with content by viewing, reacting, commenting, or posting through any available channel (such as web, mobile, or email). This metric excludes guest users, system users, users who have never logged in, and deleted accounts.
Access the 3-dot action menu in this section to display custom user profile fields other than Department.
Unique Active Users by Location
This section displays the number of unique network users segmented by office location who were active during the specified period. An active network user is defined as someone who has interacted with content by viewing, reacting, commenting, or posting through any available channel (such as web, mobile, or email). This metric excludes guest users, system users, users who have never logged in, and deleted accounts.
Method of Access
This section provides insight into the number of unique network users who were active from one or more methods of access during the specified period. An active network user is defined as someone who has interacted with content by viewing, reacting, commenting, or posting through any available channel (such as web, mobile, or email). A network user who accessed the platform from the browser, the iPhone and email during the specified period will be counted in all the 3 methods of access. This metric excludes guest users, system users, users who have never logged in, and deleted accounts.
Using the Adoption Dashboard
Select the Time Period: Use the date range selector to choose the period for which you want to view the data.
(Optionally) Export Data: Click on the "Export Report" button to download the data in your preferred format (PNG or PDF).
Analyze Trends: Utilize the graph to monitor user engagement trends over time.
Department and Location Insights: Examine the breakdowns by department and location to identify areas with high or low engagement.
Access Methods: Review how users are accessing the platform to optimize for the most common methods.
Benefits
By leveraging the features of the Adoption Dashboard, administrators can gain valuable insights into user behavior and engagement, leading to informed decisions that enhance overall productivity and platform utilization.
Enhanced Engagement Monitoring: Track and improve user engagement within your network.
Targeted Interventions: Identify departments or locations with lower engagement for targeted strategies.
Accessibility Insights: Understand and cater to the most common methods of access to ensure a seamless user experience.
Last updated
