# Profile Preview

### Overview

The **Profile Preview** tab allows administrators to control which user information is displayed in the profile preview card across the domain, ensuring that users see the most relevant details at a glance.

From this page, admins can select which profile fields should appear in the preview card using the available checkboxes. The list includes system-provided fields as well as any custom fields configured for the domain. Admins can select **up to 10 fields** to display in the profile preview.

<figure><img src="/files/R4zeIKS4It3V6TZ5NYZB" alt="" width="563"><figcaption></figcaption></figure>

Once fields are selected, drag and drop them to define the order in which they appear. The order set here directly controls how information is organized on the profile preview card, allowing admins to prioritize the most important details.

As changes are made, the panel on the right provides a live preview of the profile card. This preview updates in real time to reflect selections and field order, helping visualize exactly how user profiles will appear to others.

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### Field Sections

The profile preview fields are divided into two sections based on how they are displayed on the user card.

<figure><img src="/files/cUJ5fGMSKlRFoXLz3Ao2" alt="" width="563"><figcaption></figcaption></figure>

The **top section** includes the profile fields that appear directly under the user’s name and photo. These fields highlight key identity and status information, such as the user’s name, role, organization, and current status. This section is intended to surface the most important, at-a-glance details about the user. The order of these fields is fixed and can only be shown or hidden (subject to profile field visibility settings).

The **bottom section** includes profile details that appear in a structured list beneath the aforementioned information. These fields provide additional context, such as employee-specific details, reporting structure, and other extended attributes. This section is designed to display supporting information without cluttering the top section view. These fields can be drag-and-dropped to reorder how they appear on the profile card.

{% hint style="warning" %}
By default, the profile photo and first & last name fields are enabled to display in the profile and **CANNOT** be disable.
{% endhint %}

After finalizing your configuration, click **Save Settings** to apply your changes.&#x20;

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### FAQs

#### Why do some profile fields appear gray and why can't I enable them to display on the profile preview dialog?

Profile fields with 'User Controlled Visibility' set to 'ENABLED' appear gray and CANNOT be used to display in the preview dialog.

![](/files/cjv7rjQ39uQlrsGhCwmP)

The **User Controlled Visibility** feature for profile fields to give users control over what information they share publicly. This helps uphold privacy preferences and regulatory compliance by allowing users to manage their own data visibility. It can also enhance user trust and satisfaction by providing a transparent and customizable experience within the platform.


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