General Settings
Overview
The News Feed module keeps users informed about internal communications by consolidating updates in one place. Admin users can configure a default News Feed layout and deploy it across the organization, ensuring a consistent experience for all users. However, individual users can still personalize their news feeds through the User Portal.
News Feed Customization
Admins have multiple options to tailor how the News Feed is displayed and interacted with. These settings help ensure that users receive relevant content in a way that best suits their workflow.
News Feed Label
Admins can assign a custom label to the News Feed module. This label will be applied across all users within the domain.
Select Mode
Admins can choose between two display modes for the News Feed:
Classic Mode: Displays posts in chronological order (most recent first) and includes tabs for Unread, Mentions, and All Feeds.
Recommended Mode: Uses an evolving algorithm to automatically prioritize and personalize the feed for employees. This mode removes tab separation for a more seamless browsing experience.
Classic Mode Configuration
Primary vs. Secondary Feeds
To help users focus on critical updates, the News Feed can be divided into Primary and Secondary feeds. This structure ensures that important content remains visible while less urgent updates do not overwhelm the user.
Primary Feed: Displays high-priority updates.
Secondary Feed: Displays less urgent updates.
How to Configure Feeds
Click Configure to open the Primary vs. Secondary Feeds window.
Drag and drop feed types between Primary and Secondary as needed.
Click Save to apply changes.
Additional Display Options
Show "Primary and Secondary" Feeds: Choose to display them in one tab or two separate tabs.
Unread Feed Handling: Define whether secondary feeds are automatically marked as read or if both primary and secondary feeds appear in the "Unread" tab.
Tab Management
Admins can enable or disable various tabs within the News Feed to refine the user experience:
Enable Secondary Tab: Toggles the availability of a secondary tab.
Enable Unread Tab: Displays a dedicated tab for unread news feed items.
Enable @Mentions Tab: Allows users to have a specific tab for posts in which they are mentioned.
Enable Pinned Tab: Provides a tab for pinned posts to keep important updates easily accessible.
Tab Order: Click Configure to arrange the order of tabs within the news feed.
Recommended Mode
Recommended Mode utilizes an algorithm to determine the order of items. The priority ranking is as follows (1 being the highest priority):
Posts and status updates requiring acknowledgment, limited to the last seven days.
Must-read and announcement posts that haven't been opened, limited to the last seven days.
Company, team, and custom events, as well as meetings that the user has been invited to but hasn't RSVP'd to yet, limited to events whose end date hasn't passed.
Mandatory surveys the user hasn't taken yet, limited to surveys whose end date (if set) hasn't passed and those from the last seven days.
Unread feeds that mention the user, including mentions in comments or replies.
Unread comments and replies on feeds created by the user.
Unread feeds where the user has commented or replied.
All other unread feeds, with the most recently updated appearing on top.
All other feeds, sorted by the most recent updates.
Once a feed is marked as read, it stays in its original position. To update the order of items in the Newsfeed, refresh the page.
User Content Management
Admins can grant users the ability to manage their content in the News Feed:
Allow Users to Edit Feeds, Comments, Replies & Messages: When enabled, users can modify their own posts and comments.
Select Display Order for Comments: Defines how comments are sorted in the feed:
Newest to Oldest (default)
Oldest to Newest
Filtering & Search Options
Admins can configure filtering and search settings to enhance content discovery:
Select Feed Filtering Option: Defines how users can filter content in the news feed:
Advanced Search Box
My Team List
None
Auto Mark as Read on Scroll: When enabled, posts are marked as read as users scroll through the feed.
News Feed Unread Behavior: Determines how unread messages are handled:
All: Displays all unread messages.
New & Mentions Only: Prioritizes new messages and mentions.
Click Apply Settings to save all modifications and implement changes across the platform.
Last updated