Manage Categories
Managing the greeting categories on your domain
Last updated
Managing the greeting categories on your domain
Last updated
Network administrators can create and manage greeting categories, as well as control which users can send greetings from each category within the domain.
The admin portal provides a list of all greeting categories created on your domain.
Each category includes the following details:
Category Name – The name of the greeting category.
Who Can Send Greetings from This Category? – Defines which users are allowed to send greetings from this category:
Anyone – Any network user can send greetings to other users or teams. This does not include guest users.
Domain Admins & Intranet Admins Only – Only network admins and intranet admins can send greetings.
Domain Admins, Intranet Admins & Specific Users – Network admins, intranet admins, and selected network users can send greetings.
Status – Indicates whether the category is Active or Inactive. Inactive categories are hidden from the User Portal.
Actions – Allows admins to manage categories through a menu accessed via the three-dot button, offering the following options:
Edit – Modify the category details.
Deactivate – Change the category’s status to 'Inactive'.
Activate – Reactivate a previously deactivated category.
Delete – Remove a custom greeting category from your domain. System categories cannot be deleted.
Deleting a custom category removes all greetings within it. However, any greetings that were already shared will remain visible in their original locations.
Admins can create new greeting categories to organize greetings within the domain.
To add a new category, click the + Add New Category button to open the Add Greeting Category pop-up.
Enter a category name choose who can send greetings from this category.
Click Save to create the category and make it available for authorized users.
