# Manage Categories

### Overview

Network administrators can create and manage greeting categories, as well as control which users can send greetings from each category within the domain. 

![](/files/2lSSdYG0y7F5nvv59hMa)

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### **List of Categories**

The admin portal provides a list of all greeting categories created on your domain. 

Each category includes the following details:

* **Category Name** – The name of the greeting category.
* **Who Can Send Greetings from This Category?** – Defines which users are allowed to send greetings from this category:
  * **Anyone** – Any network user can send greetings to other users or teams. This **does not** include guest users.
  * **Domain Admins & Intranet Admins Only** – Only network admins and intranet admins can send greetings.
  * **Domain Admins, Intranet Admins & Specific Users** – Network admins, intranet admins, and selected network users can send greetings.
* **Status** – Indicates whether the category is **Active** or **Inactive**. Inactive categories are hidden from the User Portal.
* **Actions** – Allows admins to manage categories through a menu accessed via the **three-dot button**, offering the following options:
  * **Edit** – Modify the category details.
  * **Deactivate** – Change the category’s status to 'Inactive'.
  * **Activate** – Reactivate a previously deactivated category.
  * **Delete** – Remove a custom greeting category from your domain. <mark style="color:red;">System categories</mark> <mark style="color:red;"></mark><mark style="color:red;">**cannot**</mark> <mark style="color:red;"></mark><mark style="color:red;">be deleted.</mark>

{% hint style="success" %}
Deleting a custom category removes all greetings within it. However, any greetings that were **already shared** will **remain visible** in their original locations.
{% endhint %}

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### **Adding a New Greeting Category**

Admins can create new greeting categories to organize greetings within the domain.&#x20;

To add a new category, click the **+ Add New Category** button to open the **Add Greeting Category** pop-up.

<figure><img src="/files/03MFsjPL3vQoerI51hHN" alt="" width="563"><figcaption></figcaption></figure>

Enter a category name choose who can send greetings from this category.

<figure><img src="/files/P1czJsEY27HEg4GCc1Cs" alt="" width="443"><figcaption></figcaption></figure>

Click **Save** to create the category and make it available for authorized users.


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