Social Posts
Last updated
MangoApps Administrators Guide
Last updated
The Social Posts tab in the Social Advocacy section of the Admin Portal provides a comprehensive view of all posts where social advocacy has been enabled. This allows admins to monitor the performance and engagement of posts shared across social media platforms like LinkedIn and Twitter.
When you navigate to the Social Posts tab, the following key details are displayed:
Content This section lists all posts for which social advocacy has been enabled. These may include posts created by users or by admins, depending on who enabled the social advocacy feature. Each post displays its title, a brief description, and the name of the user who posted it.
Date The date column shows when social advocacy was first activated for each post. Posts are listed in descending order by default, meaning the most recent posts appear at the top. You can click the column header to sort the posts in ascending or descending order as needed.
Click-Through Count (CTC) This metric represents the number of times a post was clicked and viewed on supported social media platforms such as LinkedIn and Twitter. The number indicates total clicks received from all users and platforms.
Clicking on the CTC value opens a detailed breakdown showing:
The number of clicks per user.
The number of clicks per social media channel.
This data helps admins understand how effectively shared posts are performing and which platforms or users are driving engagement.
