Configuration
Configuring the domain-wide settings for Email
Last updated
MangoApps Administrators Guide
Configuring the domain-wide settings for Email
Last updated
Network administrators can configure the incoming and outgoing email settings from the Admin Portal. These settings ensure proper email communication within the MangoApps system.
Configure the settings for email notifications sent from the MangoApps system.
Mark the checkbox to disable all outbound email notifications to users. If outbound notifications are turned OFF, no outbound emails, including invitations and password resets, will be sent.
This option is best utilized when setting up the domain before notifying users.
If email must remain disabled within the domain for any reason, admins can manage user information through the Manage Users tools in the Users configuration menu of the Admin Portal.
Enter a valid email to redirect all support-related emails triggered via the Report a Problem and Report Translation Issues options in the Help Center.
This email address should not belong to any network or guest user.
Enter a valid email to redirect all feedback-related emails triggered via the Send Feedback option in the Help Center.
This email address should not belong to any network or guest user.
Enter the name that will be displayed in users' inboxes for email notifications from the domain.
Enter the email ID that will be displayed in users' inboxes for email notifications from the domain.
Configure settings for incoming emails from external email providers to the MangoApps system. MangoApps supports full two-way email integration, allowing users to respond to email notifications and include attachments, which automatically get added to the corresponding MangoApps conversation thread.
Mark the checkbox to enable content posting into your network via external email providers.
If enabled, users can:
Forward emails into teams as updates.
Reply to MangoApps notifications over email.
Upload files into a folder via email.
Forward emails as private messages to a user's unique MangoApps email address from providers like Gmail, Outlook, etc.
Each MangoApps user can be assigned a unique MangoApps email address for private messages.
Click the toggle bar to assign each network and guest user a unique MangoApps email address.
Emails sent to a user's MangoApps email address are received as private messages in MangoApps.
Displays the format of the unique MangoApps email addresses assigned to users.
Inbound emails are only received if:
The sender is an existing network user.
The sender's email address is on the "Accepted List" in Email settings for non-network users.
The sender is replying to a team they are a member of.
If none of these conditions are met, the email will not be delivered.
If comments are disabled, any email replies to that post or page will bounce back and will not be posted.
