Groups
Setting up the Groups modules
Last updated
MangoApps Administrators Guide
Setting up the Groups modules
Last updated
Groups in MangoApps serve as peer-to-peer forums where colleagues can discuss topics based on shared interests, job functions, or locations. Network administrators can manage groups and configure domain-wide settings for groups through the Admin Portal.
The Groups module displays all groups within the domain. At domain creation, MangoApps automatically generates four default groups:
Everyone
Domain Admins
Intranet Admins
Idea Management Team
Each group has a dedicated folder in the Files module. Icons indicate group types:
No icon: Public group
Lock icon: Private group
Building icon: Default domain group (public by default)
Location pin icon: Location-based group. The system automatically manage these user memberships. For example, if a user changes their office location from MangoApps Seattle to MangoApps Pune in their user profile, they will be removed from the Seattle Office group and added to the Pune Office group automatically. Location-based groups have the same permissions as private groups in MangoApps. See Location-based Groups for more information.
Unlisted groups are NOT displayed in the Groups module in the Admin Portal.
Admins can perform several actions:
Chat Settings: Configure instant messaging (IM) permissions for the selected group.
View Group/View Archived Group: Redirects to the group’s page in the User Portal.
Edit Group/Edit Archived Group: Modify group settings.
Automation: Set automated membership rules for the selected group. For information on this feature, click here.
Transfer Owner Rights: Assign a new group owner from a look ahead field. After transferring the owner rights to a new owner, MangoApps converts the old group admin into a member of the group and does NOT remove the user from the group. The selected user MUST be a member of the group to successfully transfer the owner rights.
Set as Default Group/Remove Default Group: Designate or remove a group as the Default Group. This will add all network users as members of this group. Network users added in the future will automatically be added to this group. All existing network users and future users are automatically added to the Default Group. Existing guest users are NOT removed from the selected group. You can have more than one default group on the domain.
Archive/Activate Group: Archive or reactivate a group.
Delete Group/Delete Archived Group: Moves a group to the Trash Can. Deleting a group does NOT delete any content in it, it moves the group to the Trash Can. The group and all its contents can still be restored by the network admins from the Trash can.
Disassociate Location: Converts a location-based group into a general group.
Groups can be filtered by:
Category: All Categories, Departments, Specific Categories
Type: All Groups, Location-Based, Archived
Sorting Options:
Name: Alphabetical order (A-Z or Z-A)
Activity: Based on last activity (most or least recent)
Member Count: Order by number of members
Admins can manage settings by clicking the gear icon.
Configure Custom Fields: Custom fields let you add additional data to groups in MangoApps. You can create a field for stage, priority, cost, or anything else that’s important to your workflow, team, and company. Custom fields can be mapped to external APIs for syncing data.
Manage Settings: Configure domain-wide group settings.
Manage Categories: Create and manage group categories.
Show/Hide Fields: Choose which fields display in the Groups module. These fields will display for ALL users.
Export Groups List/Group Email IDs: Export group data in XML or CSV format. The exported data files are listed in the Data Exports tab in the Admin Portal.
Click the Create Group button to navigate to the User Portal Group module and create a Group.
MangoApps groups have three permission levels: Public, Private, and Unlisted.
Public Groups
Any network user can join a public group without an invitation—simply search for the group name and click “Join.”
Non-members can view and post messages without joining, making it useful for sharing occasional updates or discussions with a broader audience.
Private Groups
Private groups restrict access to authorized users only.
A group admin must send an invitation for a user to join.
While non-members can see the group name in search results, they cannot access any content.
Non-members can request to join, but an admin must approve their request.
Unlisted Groups
Like private groups, membership is by invitation only.
Unlike private groups, unlisted groups do not appear in search results.
Group names and members are hidden from non-members, including network admins who are not part of the group.
Audit logs mask unlisted group activities, displaying entries as “****”.
Network admins can disable unlisted groups via domain-wide settings, allowing only Public or Private groups.
