Organizations
Managing the organizations on your domain
Overview
Organizations, in the context of the Admin Portal feature, represent a list of entities and their hierarchy within your MangoApps domain. The default organization serves as the single, top-level node, and all additional organizations created become "child" (sub-organization) nodes.
The MangoApps Domain URL is uniquely tied to the default organization, meaning no other sub-organization can be created using the same domain. Each child organization must have a different domain URI.
This feature is commonly used by companies to delegate user admin roles by categorizing employees into multiple groups, assigning one or more administrators to manage each group.
Benefits of the Organization Feature:
Users of one organization can follow or message users from other organizations.
Content from one organization is accessible to members of other organizations.
Simplifies user management through automated domain-based organization assignments.
Key Components of Organizations
Organization Name
The unique identifier for an organization within the domain. It is primarily visible in the Manage Users tab under the Users' List.
Organization Domain
The custom URL used to access MangoApps. Typically derived from the portion after the "@" sign in a user's email address. For example:
Email: [email protected]
Data Center: help-docs.cableinc.com
Private cloud and on-premise customers can customize this domain. The organization domain also functions as the top-level organization in MangoApps.
Organization Admin
Administrators responsible for managing users within an organization. Organization admins can:
Approve user invite requests
Reset passwords
Deactivate users
Cannot delete users
Admins do not need to belong to the organization they manage. Multiple admins can be assigned to a single organization.
Number of Seats Allocated
Defines the number of users that can be activated within an organization. While more users can be assigned, only the allocated seats can be active at one time. If the limit is reached, some users must be deactivated before new activations can occur. Leaving this field blank allows unlimited users.
Allow Creation of Groups by Organization Members
When enabled, only organization members can create groups.
Parent Organization?
Indicates whether an organization can have sub-organizations.
Label for Organization
The text used for the default organization label. You can use "company" or any other text as the organization label.
Managing Organizations
Adding Organizations
Network admins can create child (sub) organizations under the top-level organization.
To add an Organization, click the Actions button next to an organization and select Add Child Organization.
In the resulting menu:
Enter a unique Organization Name.
Define the Organization Domain.
(Optional) Assign Organization Admins.
(Optional) Set the Number of Seats Allocated.
(Optional) Enable Allow Creation of Groups by Organization Members.
(Optional) Enable Parent Organization to allow sub-organizations.
Click Save Changes.
Repeat for additional child organizations.
Only network admins can create organizations within the domain.
Deleting Organizations
To remove an organization, click the Actions button next to an organization and select Delete.
The default organization (first node) cannot be deleted.
Frequently Asked Questions
How are organizations different from departments?
Departments appear in the User Portal and typically mirror a company’s internal departments, such as Finance or HR. Organizations do not appear in the User Portal and can be structured independently of company departments.
Can users collaborate between Organizations?
When you provision user accounts (either by inviting users or by integrating with Active Directory) the users in the domain get assigned to an organization based on their email address automatically. This makes the organization setup fast and simple. As a network admin, you can change the user’s organization at any time.
With this feature:
A user can only belong to 1 or more organizations.
A user from one organization can follow any user from any other organization.
All content visibility is by default at the full company level. Further granular control to access content can be achieved by creating departments, projects, and groups within which fine-grained access rights can be setup for updates, files, wikis, posts, events, etc.
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