Create a Guest User
Last updated
MangoApps Administrators Guide
Last updated
Guest Users are ideal for collaborating with external team members while maintaining domain security. There are a couple methods for adding guest users, depending on the circumstance for their invitation.
To invite a guest user to a group or project, start by navigating to the desired group or project and clicking the Group Tools dropdown menu.
Select Add Guest Users to open the Invite Guest Users pop-up menu. In the section labeled People outside your company, enter the email address of the guest user and click Invite to send the invitation.
Guest User Settings for the workspace can be managed through the Admin dropdown menu. From the pop-up menu, you can configure permissions and access levels for guest users within the workspace.
Navigate to the Admin Portal and select the Domain section. Go to General Settings and locate the Invite Settings option.
Allow external email addresses to be invited as guest users by enabling the corresponding setting.
Converting from a guest to a network user will give this user full user portal access to MangoApps. All the data posted by this guest user will continue to be accessible.
To convert a guest user, open the Admin Portal and navigate to Manage Users under the Users dropdown menu.
Locate and select the guest user account.
From the Admin Tools dropdown menu, select Convert to Network User.
Once a user has been converted from a guest user to a network user they CANNOT be converted back. The user must be deleted from the domain, then re-added as a new guest user.
Conversion of a guest user into a network user may affect your domain's subscription price. Please contact your Account Management Team for more information on how guest conversions will affect your subscription.
