Invite Users

Inviting new users to your domain

Inviting and Adding Network Users

You can invite new users with a valid email address to your MangoApps domain as network users using the Invite Users tab. To add users:

1. Enter the first name, last name and email address of the user to be invited in the First Name, Last Name, and Email ID text box.

2. Click the Add button to add the user's information in the invites' list.

   Repeat step 1 and 2 to add the details of multiple users.

3. Enter the common message text sent to all the users in the invites' list.

4. In Advanced Settings, select the preferred option.

   1. Select Send invite email with MangoApps login ID & password in it to send an invitation email to the users with their login credentials to your MangoApps domain OR

   2. Select Do not send invite email to not send any invites to users and only add them to your domain. You can send invites to these added users from the Manage Users tab (Admin Portal > Users > Manage Users > User Tools > Send Invites ).

   If you have integrated Single Sign-On (SSO) services with MangoApps, the SSO options are displayed in the Advanced Settings.

5. Click the Send Invites Now button. The system displays a success message as "Invitations sent successfully".

Invitation email preview

Users invited via Admin Portal > Users > Add Users > Invite Users are automatically assigned the "Network User" role irrespective of their email address. For example, if the network admin (of help-docs.com) invites a user with the email address [e-mail] or [e-mail], then these users are added as network users even if their email address does not match the company domain (for example [e-mail]).

FAQs

Can network users invite non-domain users as 'network users'?

Yes, network users can invite non-domain users with a valid email address to your MangoApps domain. To do so:

Inviting non-domain users via the User Portal

1. As a network user, go to User Portal > People.

2. Click the Tools button and then click the Invite People button.

3. Enter the first name, last name and email address of the user to be invited in the First Name, Last Name, and Email ID text box.

4. Click the Add button to add the user's information in the invites' list.

   Repeat step 1 and 2 to add the details of multiple users.

5. Enter the common message text sent to all the users in the invites' list.

6. Click the Send Invites Now button. The system displays a success message as "Invitations sent successfully".

The invited users' status displays as "Pending" in the Manage Users tab. The invited user receives the invitation email with login credentials after a network admin accepts the invitation in the Manage Users tab (Admin Portal > Users > Manage Users > User Tools > Accept Invitation) for the invited user.

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