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MangoApps User Guide
  • 🥭MangoApps User Guide
  • 🗳️Ballots
    • Ballots Tools
  • 📆Calendar
    • Calendar Tools
    • Create an Event
    • Calendar Event Types
    • Reminders
    • Calendar Widget
  • 🗣️Campaigns
    • Campaign User Tools
    • Campaign Admin Tools
      • Create a New Campaign
      • Series Campaigns
      • Campaign Insights
  • 💬Chat
    • Chat Toolbars
  • 🏢Company
    • Company Toolbars - User
    • Company Toolbars - Admin
  • ✍️Compose
    • Team Messages
  • 👔Departments
    • Create a Department
    • Department Tools
    • Modules within Departments
  • ⬇️Downloads
  • 🆕Files
    • 🆕Files Toolbars
    • 🆕File Privacy and Sharing
    • File Viewer
      • Approval Workflow for Files
      • Video Insights
      • Video Transcript
    • Files FAQ
    • Files Widget
  • 👋Greetings
    • Greetings Toolbars
  • 🏗️Groups & Projects
    • Creating a Group/Project
    • Groups/Projects Module Tools
    • Modules within Groups/Projects
    • Workspace Toolbars
    • Workspace Quick Summaries
  • #️⃣Hashtags
    • Hashtags Tools
  • ⛑️Help Center
  • 🏠Home
    • Customize
  • 💡Ideas
    • Ideas Tools
    • Create an Idea
    • Contributors
    • Idea Campaigns
  • 🕹️Levels & Badges
    • Levels & Badges Tools
  • 📚Libraries
    • Libraries Tools
    • Add Items to a Library
    • Simple Links vs. Condition Based Links
    • Library Widget
  • 🎧Media Center
    • Media Center Tools
  • 📬Messages
    • Messages Tools
  • 🎙️My Recordings
    • My Recordings Module Toolbar
    • User Actions
  • 🆕News Feed
    • 🆕News Feed Tools
    • Share an Update
    • Comment Section
    • 🆕Newsfeed Settings
  • 🗒️Notes
    • Notes Tools
    • Notes Widget
  • 📃Pages
  • 🆕People Directory & Profiles
    • People Module Tools
    • 🆕User Profile
      • Edit Your User Profile
      • 🆕User Avatars
    • 🆕People Widget
  • 👍Polls
    • Polls Tools
  • 🆕Posts
    • Posts Module
    • Types of Posts
    • 🆕Compose a Post
      • Content Block Toolbar
      • Rich Text Editor (Blank Template)
      • Alerts
        • Creating an Alert
    • Boost a Post
    • Social Advocacy
    • Posts Widget
    • 🆕Published Posts Actions
      • 3-Dot Action Menu
      • 🆕View Insights
      • Post Tools
      • Reader Actions and Engagement
    • FAQ
  • 🧭Primary Navigation
  • ❓Questions
    • Questions Tools
  • 🏎️Quick Access
  • 🤔Quizzes
    • Quizzes Tools
  • 🏆Recognition
    • Reward Points and Redemptions
    • Recognition Widget
  • 👀RSS Reader
  • 🗓️Schedules
    • Schedule Toolbars
    • My Store Schedules
    • My Schedule
    • Availability
    • My Upcoming Shift Widget
  • 🔎Search
    • Search Tools
    • Advanced Search Operators
  • ⚙️Settings
    • Notifications
      • Notification Tools
    • News Feed
    • Smart Reminders
      • File Retention Reminders
    • Password
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    • Locale
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    • Landing Page
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    • Integrations
    • Appearance
    • Huddle
    • Voice
  • 📊Surveys
    • Survey Tools
    • Creating a Survey
    • Survey Recurrence
    • Survey Question Types
    • Rule Builder
    • Survey Insights
    • Surveys Widget
  • 🆕Tasks
    • 🆕Tasks Module Actions
    • Create a New Task
    • Task Progression
    • Milestones
    • Centralized Tasks
    • Tasks Widgets
  • 🤝Team CRM
  • 📋To-Do List
    • Create a To Do List
  • 🆕Trackers
    • Tracker Module Menu
    • Create a Tracker
    • 🆕Tracker Column Types
    • 🆕Mask Field
      • 🆕Example Mask Widget
    • Navigating a Tracker
      • Tracker Menus
      • Table Menus
      • Column Menus
      • Entry Menu
    • Data Uploader
    • Adding a New Table View
    • 🆕Tracker Workflows
      • 🆕Creating a Tracker Workflow
        • Approval Workflow
        • 🆕Form Workflow
        • Publish Workflow
        • 🆕Task Workflow
    • 🆕Forms
      • Create a Form
      • 🆕Edit a Form
      • Form Tools
      • Form Rule Builder
    • Trackers and Forms Widget
      • Tracker Widget View Type
    • 🆕Tracker Use Cases
      • 🆕Welcome Video and Acknowledgement
  • 🆕Widget Gallery
    • My Priority Items Widget
    • 🆕My Reporting Hierarchy Widget
    • Pending Approvals Widget
    • Quick Links Widget
    • Slider Widget
    • Text Box Widgets
    • 🆕Upcoming Birthdays Widget
    • 🆕User Profile Card
  • 📄Wikis
    • Wiki Tools
    • Create a Wiki
    • Collaborating on Wikis
  • ADDITIONAL RESOURCES
    • Troubleshooting Guide
      • Supported Platforms and Browsers
    • Submit a Support Ticket
    • Release Notes
Powered by GitBook
On this page
  • Overview
  • Search, Filter, and Sort Wikis
  • Managing Your Wiki List
  • Viewing Wiki Activity
  • Creating and Editing Wikis
  • Wiki Tools
  • Version Control and History
  • Permissions and Settings
  1. Wikis

Wiki Tools

Knowledge base & documentation for your teams

PreviousWikisNextCreate a Wiki

Last updated 1 month ago

Overview

The Wikis module serves as a documentation platform for your teams. It allows you to document products, APIs, and internal knowledge bases with ease.

Wikis support full revision control, version comparison, access history, and rollback, ensuring that your documentation is always up-to-date and compliant with your team's requirements.


Search, Filter, and Sort Wikis

Wikis can be searched using keywords or by applying filters. Wikis can be sorted alphabetically or by recent updates, and you can view recent, pinned, or all wikis, as well as those you’ve created or edited.

Search Wikis: Enter a keyword in the Search in Wikis text box to search through your wikis.

Filter Wikis: Apply filters to narrow down the displayed wikis. The system remembers your filters even when you navigate away from the page.

  • Recent: Shows wikis you have recently viewed, created, or that others have recently updated.

  • Pinned: Displays only the wikis you have pinned.

  • All Wikis: Shows all wikis you have access to, including those in public teams.

  • My Wikis: Displays wikis you’ve created or edited.

Sort Wikis: Click the Sort button to choose between sorting alphabetically (A-Z) or by the most recent updates.


Managing Your Wiki List

The list of wikis shows wikis according to applied filters, and you can click on a wiki to preview its content. You can also hide or show the wiki list, while the preview pane displays the contents of the selected wiki.

  • List of Wikis: Displays wikis based on the selected filters. Click a wiki to preview its content.

  • Hide/Show List: Collapse or expand the wiki list by clicking the Hide/Show button.

  • Wiki Preview: Displays the contents of the selected wiki.


Viewing Wiki Activity

Wiki views track the total number of views and unique users who accessed the wiki. You can access sub-wikis by clicking the "Sub-Wikis" link if available at the bottom of the page.

  • Wiki Views: Track the total number of times a wiki has been viewed and the number of unique users who have accessed it.

  • Sub-Wikis: If a wiki has sub-wikis, you can view them by clicking the “Sub-Wikis” link at the bottom of the page.


Creating and Editing Wikis

To create a new wiki, click the New Wiki button. You can edit existing wikis using a Word-like interface, with an option to switch to full-screen mode for distraction-free editing.


Wiki Tools

The Wiki Tools dropdown menu provides several useful options for managing wikis.

  • Get Wiki Link: Copy the link to a wiki to share it with team members. Only members of private teams can access private wikis.

  • Get Wiki PDF: Export the current wiki as a PDF, with or without a cover page, depending on admin settings.

  • Pin/Unpin Wiki: Pin a wiki to receive notifications based on your preferences, or unpin it to stop notifications.

  • Duplicate Wiki: Create a duplicate of a wiki, ideal for adapting existing content to new needs.

  • View Wiki Revision History: View previous versions of a wiki, compare them, and even roll back to an older version if necessary.

  • Add/Edit Hashtags: Assign hashtags to wikis to make them easier to find.

  • Enable Email Notifications: Opt-in for email notifications about specific wikis based on updates and comments.

  • Edit Wiki Properties: Change the wiki title, set permissions, or enable/disable comments, PDF generation, and more.

  • Manage Auto-Governance: Manage the revisions and updates request schedule for this wiki.

  • Move Wiki: Relocate a wiki (and its sub-wikis) to another team or within a different wiki hierarchy.

  • Delete Wiki: Delete a wiki permanently. You can either delete just the page or the entire hierarchy of sub-wikis.


Version Control and History

Wikis offer full revision control, so all changes are tracked, and you can compare different versions of a page. If needed, you can revert to a previous version, ensuring compliance and documentation accuracy.


Permissions and Settings

To manage or edit a wiki, a user must either be its creator or a team admin in the group where the wiki belongs (being a network admin does not automatically grant permission to edit wiki settings).

The following settings and permissions for each wiki can be managed :

  • Access Control: Restrict editing to yourself, team admins, or allow any team member to edit.

  • Table of Contents: Optionally display a hierarchical table of contents for easier navigation.

  • Comments: Enable or disable comments on individual wiki pages.

  • PDF Generation: Decide whether users can export the wiki as a PDF.

For information on creating and editing wikis, click .

Add a New Sub-Wiki: Create a blank sub-wiki or use an out-of-the-box template to create a new sub-wiki for an existing wiki. For information on creating sub-wikis, click .

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