> For the complete documentation index, see [llms.txt](https://guides.mangoapps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.mangoapps.com/user-guide/chat/chat-toolbars.md).

# Chat Toolbars

### Overview

The MangoApps Chat module is a communication tool designed to facilitate seamless conversations between team members.&#x20;

<figure><img src="/files/L00VmMTcy8eNgVrD3MET" alt="" width="563"><figcaption></figcaption></figure>

The **MangoApps Messenger app** includes all the features of the **Chat module** plus more. For details on the individual chat features, check out the **Messenger Guide** [here](https://guides.mangoapps.com/desktop-and-mac-apps-guide). This guide will provide a brief overview of notable features of the module including a look at the differences between the module and the app.

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### **Navigating the Chat Interface**

The MangoApps web chat interface is intuitive and user-friendly, featuring the following key sections:

#### **Chat Sidebar**

Located on the left-hand side, the chat sidebar lists all your active conversations, group chats, and team chats.

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**Categories**

* **Active:** Displays chats with ongoing activity.
* **Teams:** Displays team-based chats you are a part of.

Chats marked with a red **New** icon indicate unread messages.

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#### **Chat Window**

The main section of the module displays the conversation history of the selected chat. Messages include timestamps and delivery/read receipts for better tracking. Important messages are highlighted with a red **Important Message** tag for quick identification.

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#### **Preferences**

Access the settings for managing your chat preferences by clicking the gear icon in the bottom-left corner. Customize notification settings, availability, and chat themes.

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### **Using the Chat Features**

#### **Starting a New Chat**

Click the **search bar** in the chat sidebar. Enter the name of the person or group you wish to chat with. Select the desired contact to open a new chat window.

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#### **Marking Messages as Important**

To highlight an important a message, click the <img src="/files/GV5BqRVng9Za4GVTkVzi" alt="" data-size="line">**Set as** **Important Message** icon before sending. The message will be flagged with a red label for visibility.

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#### **Delivery and Read Receipts**

**Double checkmarks** indicate the message has been delivered. **Read by** timestamps confirm when the recipient has viewed your message.

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### **Managing Chats**

#### **Pinning Chats**

Pin frequently used chats to the top of your sidebar for easy access.

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#### **Deleting Conversations**

1. Open the chat you want to delete.
2. Click the three-dot menu in the top-right corner and select **Delete Messages**.

Alternatively, next to the chat in the left side menu chats menu, click the **X** icon.

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### Differences Between the Chat Module and MangoApps Messenger

The MangoApps **Chat Module** and **Messenger App** serve different purposes while complementing each other. The **Chat Module** is integrated into the full domain, working in conjunction with other modules to provide a comprehensive collaboration experience. In contrast, the **Messenger App** is designed for quick access to essential communication tools without the need to open the full domain website.

The **Chat Module** is browser-based and requires no installation, while the **Messenger App** is a standalone application available for Windows, Mac, and Linux. Both platforms support real-time messaging, file sharing, status indicators, and search, but the **Messenger App** offers additional features such as quick access to notifications

Performance also differs, with the **Chat Module** dependent on browser functionality whereas the **Messenger App** provides a more stable experience, running independently with enhanced notifications. Users can use the **Chat Module** for a fully integrated collaboration experience or the **Messenger App** for quick, streamlined access to communication tools.
