Chat Toolbars
Last updated
MangoApps User Guide
Last updated
The MangoApps Chat module is a communication tool designed to facilitate seamless conversations between team members.
The MangoApps Messenger app includes all the features of the Chat module plus more. For details on the individual chat features, check out the Messenger Guide here. This guide will provide a brief overview of notable features of the module including a look at the differences between the module and the app.
The MangoApps web chat interface is intuitive and user-friendly, featuring the following key sections:
Located on the left-hand side, the chat sidebar lists all your active conversations, group chats, and team chats.
Categories
Active: Displays chats with ongoing activity.
Teams: Displays team-based chats you are a part of.
Chats marked with a red New icon indicate unread messages.
The main section of the module displays the conversation history of the selected chat. Messages include timestamps and delivery/read receipts for better tracking. Important messages are highlighted with a red Important Message tag for quick identification.
Access the settings for managing your chat preferences by clicking the gear icon in the bottom-left corner. Customize notification settings, availability, and chat themes.
Click the search bar in the chat sidebar. Enter the name of the person or group you wish to chat with. Select the desired contact to open a new chat window.
Double checkmarks indicate the message has been delivered. Read by timestamps confirm when the recipient has viewed your message.
Pin frequently used chats to the top of your sidebar for easy access.
Open the chat you want to delete.
Click the three-dot menu in the top-right corner and select Delete Messages.
Alternatively, next to the chat in the left side menu chats menu, click the X icon.
The MangoApps Chat Module and Messenger App serve different purposes while complementing each other. The Chat Module is integrated into the full domain, working in conjunction with other modules to provide a comprehensive collaboration experience. In contrast, the Messenger App is designed for quick access to essential communication tools without the need to open the full domain website.
The Chat Module is browser-based and requires no installation, while the Messenger App is a standalone application available for Windows, Mac, and Linux. Both platforms support real-time messaging, file sharing, status indicators, and search, but the Messenger App offers additional features such as quick access to notifications
Performance also differs, with the Chat Module dependent on browser functionality whereas the Messenger App provides a more stable experience, running independently with enhanced notifications. Users can use the Chat Module for a fully integrated collaboration experience or the Messenger App for quick, streamlined access to communication tools.
To highlight an important a message, click the Set as Important Message icon before sending. The message will be flagged with a red label for visibility.
