3-Dot Action Menu
Overview
From this menu, you can view the insights of the post and increase its visibility for potential readers.
Add to Highlights
Admin only. Enable this option to elevate the visibility of your post to the top of users home, news feed, or posts page, depending on the administrator's configuration. This setting is particularly beneficial for showcasing significant announcements or important news, ensuring that your content grabs immediate attention. By utilizing this feature, you enhance the prominence of your post, making it more likely to be noticed and engaged with by your audience.
Set Order
Admin only. Order value in which the posts appear on the intranet when a user sorts posts by Admin Specified Order. By default, the order value is 10 for all posts. The lower value given to a post, the higher it will appear in the list. Multiple posts assigned the same value will be sorted with the most recently posted at the top. 'Announcement' or 'Must Read' tags do not affect the order set by this function.
View Insights
This option will bring you to the insights page for the post. From this page you can view the number of hits on your post as well as other post statistics. For more information on Post Insights, click here.
Download Comments
Admins and content owners can export post comments and replies to a structured CSV file for streamlined moderation, reporting, and archiving. This feature is located under the Download Comments option in the post’s Admin Tools menu and is available for all content and alert posts containing engagement.
The exported file provides a chronological snapshot of active comments and replies (excluding deleted content), stripping HTML while preserving line breaks and emojis as Unicode. Each row includes comprehensive data, from the comment text and timestamp to detailed employee information such as Department and Job Title.
The download process is categorized by volume: small exports of 250 comments or fewer trigger an immediate browser download, while larger exports of up to 10,000 items are processed in the background.
For these larger files, users receive a notification and a private message from Mango Helper containing the CSV once the task is complete.
To ensure system efficiency, duplicate export requests for the same post are prevented, and every export action is fully logged in the Audit Log for security and compliance tracking.
Backdate Post
Admins and authors can set a past publish date for new or existing content, providing greater control over the platform's visible timeline. To maintain a quiet transition, backdated posts do not trigger push notifications, unread feed status, or emails, though standard @mention notifications still apply. Admins can also backdate already published posts via the three-dot menu, provided the new date is further in the past than the current one. All changes are permanently recorded in the Post History for clear auditing.
Save as Template
Admin only. This option allows you to create a new template using the current post design. A duplicate of both the content of the post and the featured image will be saved as a Draft, which can be further edited before publishing for everyone in your network to use.
Manage Auto Governance
Manage the post's Auto Governance settings. More information on the Governance Engine can be found here.
Convert to Wiki: Convert your post to a wiki article. For information on wikis, click here.
Archive: Archiving a post will hide it from the list of posts viewable by everyone. The post can still be found when users search for it.
Delete: This option will delete the post. Deleted posts will be available in the domain's trash can for the next 365 days. Domain admins can restore the post during this time. Only administrators and the creator can delete a post from a team.
More
Make it a 'Must Read' post in Group: This option allows you to set the post as a 'Must Read' for the group in which it is posted. This adds a 'Must Read' box to the top left corner of the post.
Make it a 'Must Read' post in Company: Admin Only. Set the post as a 'Must Read' across all projects. This adds an 'Must Read' box at the top left corner of the post.
Make it an 'Announcement' post on the Company: Admin Only. Set the post as a 'Announcement' across all projects. This adds an 'Announcement' box at the top left corner of the post.
Edit
Admin and Creator Only
With this option, administrators are able to revisit a published post in Edit mode to make updates or revisions.
Post Locking While Editing
To prevent conflicting changes, posts are automatically locked when a user begins editing. Users can override an existing lock if needed, reducing delays caused by abandoned sessions—while clearly warning about potential conflicts before proceeding.
Automatic Locking During Editing
When a user opens a post or page in edit mode, an edit lock is automatically applied. This lock prevents other users from editing the same content at the same time. The lock remains active until the editor completes an action such as: Publish, Schedule, Save as Draft and Close, Delete Draft and Close.
If the user leaves the editor without completing one of these actions, the lock may remain in place.
If another user attempts to edit locked content, they will see a “Someone Is Currently Editing” dialog with:
The name of the current editor
The date and time editing began
A warning about possible loss of unsaved changes
Available Actions
While a post is in the locked state, the viewing user has some actions available to them:
View Latest Draft: Opens the most recently saved draft in a new tab and does not change the existing lock. Selecting Back to Post returns to the post details page (not the Posts list)
Wait & Try Later: Closes the dialog and keeps the lock with the current editor. No changes are made.
Unlock & Edit Draft: This option is only available only if the last draft was saved 60+ minutes ago. Using this option will break the existing lock and assigns it to the current user. The content editor will open immediately and a message will be displayed in red to indicate a forceful action.
What Happens to the Previous Editor
If a user’s lock is overridden and they attempt to save changes (Publish, Schedule, Save as Draft, or Delete Draft), they will see a “Save Conflict Detected” dialog:
“Another user has overridden the lock and saved changes.”
They can then:
Duplicate as New Draft: Opens a dialog with the title pre-filled, prompts for a Share With selection, creates a duplicate draft upon confirmation.
Cancel & Exit: Closes without saving.
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