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Posts Tools

Share news, announcements, and updates

Overview

Posts encompass various forms of content such as blog posts, company memos, newsletters, and weekly updates, among others. They are a convenient alternative to traditional means of communication like mass emails, printed flyers, and internal mail, as they are easier to create, share, and reach employees regardless of their location. Moreover, the digital nature of these posts inherently fosters employee engagement through social actions like commenting, reacting, sharing, and analyzing post analytics. In this guide, we will discuss the Posts Toolbar, Post Widget, Types of Posts, and the steps you will take in creating your very own Post!
The Posts Module is available along on the left hand navigation menu if it has been enabled within your manage navigation menu or if an admin has enabled it. Click here for more information on the Manage Navigation option or here for information on accessing the Navigation settings in the Admin Portal.
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Posts Toolbar

Easily access various features from the top toolbar. These include changing the layout view, sorting posts to display the most relevant ones, managing your subscription preferences, and creating new posts.
View: Select the desired filter to determine which posts are displayed. MangoApps will remember your chosen filter, even if you navigate away from the Posts module and return to it later.
  • All: Shows all posts
  • My Pinned Posts Only: Shows only those posts that you have pinned.
  • Announcement Posts Only: Shows only those posts which have been marked as 'Announcement'.
  • Must Read Posts Only: Shows only those posts that have been marked as 'Must Read' by teams and companies.
  • Archived Post Only: Shows only those posts which have been archived.
  • Browse by Category: Click on the desired category to view the posts that are tagged with that specific category.
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Sort Posts: Choose how you would like posts sorted within the module.
  • Most Recent First: Sort all posts by creation time. The most recently published posts are displayed first in the list.
  • Most Liked First: Sort all posts by the reactions received on the post via the 'Add a Reaction' option. The posts with the most reactions are displayed first in the list.
  • Most Viewed First: Sort all posts by the total views. The posts with the most views are displayed first in the list.
  • By Admin Set Order: Sort all posts as per the order defined by the network/team admin for posts. Network admins/intranet admins can set this order using the 'Set Order for the Post' option within the module.
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Subscribe: Click the Subscribe button to open the Subscribe pop-up menu.
This option allows you to subscribe to voice-enabled posts. In Step 2: Select Channel, you can choose to subscribe via the Apple Podcasts service or an RSS feed.
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Tools: Click to create a post, view drafts, or schedule a post
  • New Post: Click on the New Post option to display the Share A Post pop-up and create a new post.
  • View Post Drafts: Click the View Post Drafts option to display the Posts That Have Draft Versions pop-up and view all your posts saved as drafts. You can choose to Edit, Publish, Duplicate, Delete, Publish, and Review draft versions of the posts. Draft posts saved by domain/intranet admins are visible to other domain/intranet admins.
  • View Scheduled Posts: Click the View Scheduled Posts option to display the Posts That Have Been Scheduled pop-up and view all your posts that you have scheduled to be published.
    • Network admin/intranet admin only. You have the options to Publish, Edit, Discard, and Review scheduled posts. When you click the Publish button for a scheduled post, it will be immediately published to the team, regardless of the originally defined date and time for publishing. Additionally, you can click on the Copy Link option to share a link to the scheduled post with your team members. However, when users attempt to access the post through the shared link, they will see a message indicating that the post has not yet been published.
Sending a post for review will not prevent the post from publishing at it's scheduled time. However, the editor can select a new schedule date for publishing.
Admin Tools: Network admin/intranet admin only. Manage posts settings, categories, and Module settings.
  • Manage Settings:
  • Show view count/acknowledge count on post: When the setting is checked, anyone who can view the post will be able to see the number of users who have viewed it. For posts that require acknowledgement, the count of users who have acknowledged the post will be visible to everyone who sees it.
  • Allow comments on company posts: Checking this setting enables 2-way communication on posts; allowing users to post comments, ask questions, and share feedback.
  • Show posts from all public teams: Check this setting to show posts from public teams even if the user isn’t a member. Uncheck the settings to show posts from teams the user belongs to only.
  • Show a widget that includes: Enable this setting to add a slider view widget that includes important announcements and/or required reading materials.
  • Show a widget which consolidates all podcasts: Check this setting to add a widget that consolidates all voice enabled posts into a list.
  • Allow posts to be subscribed on external apps: This setting allows users to add voice enabled posts to the Apple podcast app or RSS.
  • Allow sending SMS for Book Post & Post Alert: Enable this setting to allow post alerts and boost notifications to be sent out over SMS
  • Auto-expire must-read/announcement posts after _ Days: By enabling this setting, you can set the duration, in terms of days, for a must-read or announcement post to automatically expire. Once the specified time has passed, the post will no longer be labeled as a must-read or announcement, but it will still exist as a regular post.
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  • Manage Categories: Create or edit tag categories for posts within the network. Hover over a category for additional options.
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    • Edit Category: Edit the name of the existing category and assign/change the parent category.
    • Delete: Delete the category.
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  • Go to Post Administrations: This option will take you to the Modules module. Network admins can change the system default label and other domain-wide settings of the Posts module. For more information on setting up Modules, click here.
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Posts Widget

Users have the option to add the Posts widget to the Home page. Only available if the network admin/intranet admin has enabled it in the Posts settings.
While in Customize mode, click the 3-dot menu in the top right corner of the Posts widget and select Set Properties
Within the Set Properties menu, you will have the option to customize the Title of the widget as it appears on your Home Module, set Filters & Sort options, and modify the Appearance of the widget.
Title: To modify the title shown on the widget, either change the displayed title directly or toggle the switch to the right to remove the title completely from the widget.
Filter & Sort: Filter posts by which are most relevant to you and sort how they appear.
  • Category: Click on the preferred categories to display the posts tagged with the selected category.
  • Posted In: Select which posts you see by where they have been posted. You can choose to view all posts by the Company, your Team, specific Teams, Pinned items, or see all posts
  • Post Type: Filter by the type of post. You can choose Regular posts, Announcements, Must Read, and Alerts. Choose x None to continue seeing all types of posts.
  • Sort: Choose which posts you would like to see first:
    • Recent on Top: The most recently published posts are displayed first in the list.
    • Most Viewed First: The posts with the most views are displayed first in the list.
Appearance: Select the desired layout for how your posts should be displayed.
  • View: Enhance the personalization of your widget by selecting from a range of captivating and visually appealing layouts.
    • Slider View
      This layout features a continuous slideshow of post previews. Additional menu options will become available, giving you the ability to customize each slide further. This layout can display a minimum of 6 posts up to a maximum of 99.
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    • List View
      This layout display posts in a list. Each posts includes a brief preview of the body text, the author's name, and the date and time it was created. This layout can display a minimum of 1 post up to a maximum of 99.
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    • Hero View
      This layout features a large image for the first post, accompanied by up to 4 additional posts arranged in 2 columns.
      We recommend this view to keep employees informed on important company news & announcements in the Home module.
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    • Carousal View
      This layout showcases a carousel display of posts, highlighting their featured images and titles. It is particularly useful when you want to draw attention to 6 to 18 posts and prefer them to automatically scroll. As you select this view, additional menu options will appear, providing you with further customization options for the layout.
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    • Side-by-side View
      This layout features a two-column list of posts, showcasing their featured thumbnail, title, and preview text. You can also choose to display the author name, team name, and time associated with each post, offering further control and customization. This layout is great for 6 to 18 posts.
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Types of Posts

  • Company posts: Network and Intranet admins only. Posts created in the Company Module.
    • Visible to all network users of your domain.
    • Company posts can be set as a story: a site-wide banner with a system/custom background and post title by default.
    • When a post is published as a story, it will be automatically converted into a site-wide banner that remains visible for up to 24 hours. This site-wide banner will be visible to all users in the network. After the 24-hour period, the banner will be automatically removed, but the post itself will remain unaffected. If a new story post is published during the 24 hours, it will replace the existing story as the site-wide banner.
  • Team posts: Posts created within a user's teams - projects, groups, and departments; by network users and guest users.
    • Visible only to team members.
    • Posts published in public teams can be chosen to be displayed to all network users.
    • Team posts CANNOT be set as a story.
  • Posts for followers: Posts visible to only the followers of a user. These posts can be created by network users and guest users.
    • Visible only to the followers of a network user in the social intranet domain.
    • Posts for followers CANNOT be set as a story.

Compose Post

Create a new post using one of the pre-made templates, a custom admin-created template, or start from scratch with a blank post.
Create a post using the general tool in the top right of screen
Create a post using the New Post button under Tools in the Posts Module
To create a new post:
  1. 1.
    Click the universal Compose
    button and then click the Post option to open the Share A Post pop-up.
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  1. 2.
    In the Team Name text box, enter the name of the team for which you would like to create a post.
  2. 3.
    Enter additional team names in the CC text box to share the post with multiple teams.
  3. 4.
    Select the preferred template for the post and click Continue.
    • You CANNOT add blocks (Cover Image, Image, Video, Audio, Quote, Text, Media + Text, and Button) in the post when using the Blank option.
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  1. 5.
    Enter a title for the post in the Title text box.
  2. 6.
    Utilize the Add Block menu to add content blocks to the post. For more information on the Add Block feature, click here.
  3. 7.
    CC more teams without returning to the previous step using the Share with Additional Team option.
  4. 8.
    Use the Settings menu to set options.
    • Allow comments: Checking this setting enables 2-way communication on posts; allowing users to post comments, ask questions, and share feedback.
      • On a new comment: This option allows you to set whether or not the primary 'To' team is notified when new comments are added to your post. The CC team members are not notified, however they can still view the comments/replies. If Don't notify anyone is selected, a notification will not be sent out. However, if a user is @mentioned, they will still be notified.
    • Mark as must read and require acknowledgment: This option adds a Must Read box to the top left corner of the post.
    • Mark as an announcement: Admin only. Set the post as an announcement with an optional expiration date. This adds an "Announcement" box to the top left corner of the post and displays the post in the consolidated widget on the Posts page.
      • Auto Expire Must Read/Announcement On: Set the date on which the post ceases to be an announcement. The post will continue to appear as a regular post once the expiration date is past.
      • Auto Expire Must Read/Announcement After: Set the day after which the post ceases to be an announcement. The post will continue to appear as a regular post after the expiration date is past.
      • No Auto Expiration Set: If an auto-expiration date is not checked for the post it will continue to be an announcement unless changed by the an administrator.
    • Schedule It: Check this box to set the future date and time for publishing the post automatically.
    • Enable Voice: Automatically convert the text posts into voice posts which can be listened to via Apple Podcasts, RSS feeds, etc.
    • Edit Permissions: Set editor permissions for the post.
      • You can edit this post: Only you (the creator) can edit the post. If selected, this options hides the Edit button for all other users.
      • You & admins can edit this post: Only you (the creator) and administrators. If selected, this option hides the Edit button for all other users except the creator and administrators.
      • Any team member can edit this post: Any team member can edit the post.
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  5. 9.
    Feature Image: The Featured Image is displayed alongside the post title whenever a summary of the post is shown, such as in the Carousel layout within the Posts module. A minimum resolution of 527 x 326px with a recommended resolution of 1250 x 773px pixels is required for all images. You can adjust the image with the Reposition tool available from the Edit dropdown menu. If a video is included in the post media, it can be chosen as the Featured image. The thumbnail for the post will automatically include a play button.
    Please note that images fetched from a URL are currently not eligible to be selected as the Feature Image.
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  1. 10.
    Automatic Boost: "Boost"-ing your post sends a new notification to your recipients, alerting them that your post may require their attention. This option allows you to customize the Boost frequency and design a custom message to go along with the boost.
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  • Boost Post Via: Your selected recipients will receive the Boost notification via their Messages Module. Administrators have the option to have the notification send via SMS as well.
  • From: The name that will appear as the sender of the Boost notification message. This will be the name of the post's creator.
  • To: You can choose whether to send the Boost notification to Members who haven't viewed this post or to All Members. Click the View Members link to view all members of the post.
  • Subject: The Subject title of your Boost notification Message.
  • Message: If you wish to send an additional message along with the Boost notification, you have the option here.
  • Boost Automatically: Rather than boosting the post manually, toggle this option to setup a boost frequency for the post. Set the interval, in days, you would like for the boost to go out (up to 10 days). You can also set when the automatic boost will end; either when all members have viewed the post or after a number of times the post has automatically boosted (up to 10 iterations).
  1. 11.
    Category: Choose a relevant category for the post from the list. Multiple categories can be selected. If using an admin-created template for the post, some categories will be pre-marked as specified by the admin. Network & intranet admins can create a new category using the + Add New Category link.
  2. 12.
    Auto Governance: Opt your post in for MangoApps Auto Governance. More information on the Governance Engine can be found here.
  3. 13.
    Hashtags: Enter relevant hashtags for the post. This will allow your post to be more easily found via search and will notify all those subscribed to the hashtag.
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  1. 14.
    Preview: Click here to preview your post. Multiple previews across desktop and mobile platforms are available.
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  1. 15.
    Post Analysis: Click here to view the word count, character count, read time, and sentiment analysis of your post before publishing.
    • Post sentiment analysis uses the MangoApps AI/ML engine and is trained to tell the sentiment for posts with up-to a max 4000 characters.
    • Post sentiment is shown as a % of mixed / neutral / positive / negative sentiment based on the text content in the posts (media content is not factored).
    • Estimated total read time (in minutes) is automatically calculated in the following manner (rounded to the next min.)
      • For text content: 1 minute of read time for every 265 words.
      • For images/gif: 5 seconds for every image/GIF.
      • For video: Duration of the video.
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  2. 16.
    Publish Post: It's time to publish your post or save it for later!
  • Save as Draft & Close: Save changes to the content and save the post as a draft.
  • Delete Draft & Close: Delete the changes to the content and close the post editor.
  • Cancel & Close: Cancel the post and close the editor.
  • Copy Link: Copy a link to the post to your clipboard and share it with other users.
  • Send for Review: Send any post in edit mode for review to any user. Reviewers will receive a private message with a review link to the post.
  • Review History: View a list of reviewers that were sent the review request. You can also keep track of any change requests and those that have completed the review.
  • Send Test Email: Send a preview of the post as an email to selected users.
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Advanced: Add Block Toolbar

The Add Block toolbar, found in templates, provides a variety of content blocks. Mix and match blocks and refine the layout of your post to maximize engagement with your content. Each row can have maximum of 3 content blocks.
Common content block properties and layout actions include:
  • Ability to set properties for the background color, heading color, and text color
  • Ability to insert a column to left/right of a block
  • Ability to insert a row above/below a block
  • Ability to increase block width by 33% when there are two or more blocks in a row
  • Ability to decrease block width by 33% when there are two or more blocks in a row
  • Ability to duplicate a content block
  • Ability to remove a content block
  • Ability to move a block up or down in the post
  • Ability to duplicate or remove the entire content block row.
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1. Cover

Click on this block to add a full-width cover image to your post. After adding the block, you can further edit the cover image within it. Please note that each post can only have one cover block. Once the Cover block is added, the option will be grayed out in the Add Block menu.
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Replace Image: Click the button to be taken to the cover image edit menu
Along the right hand side of the Add Image pop-up menu, you can adjust your images Display Settings, Add Links, and view the Details of the image.
  • Display Settings: Adjust the image size to fit the block space and specify the Alt text, which will be displayed instead of the image if it fails to load on a user's screen.
  • Add Links: To make the banner image clickable, select your desired link type from the drop-down menu, and then copy and paste the link into the URL field below.
  • Details: In this section, you can find specific information about your selected cover image. You can view the file name under which it was uploaded, the date of upload, and the file size.
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At the bottom of the Add Image menu, you have the option to Replace the photo, Edit Image, or Delete the image.
  • Delete: This option allows you to remove the photo from your cover block without deleting the entire block itself.
  • Replace: Upload images from your computer, browse Media added in your network's media libraries, add screenshots and recordings from Mango Recorder, insert GIFs, feature an image directly that is hosted through a different URL, or choose one of many available stock images from the Unsplash Photo Library. MangoApps allows for image uploads of the following file type: jpg, jpeg, png, gif, and bmp
  • Edit Image: By clicking this option, you can access the edit menu and also review the Display Settings overview from the previous menu.
    • Image Edit: This menu allows you the option to overwrite instances of the image with your new edits throughout your network. You can also choose to save it as a new image instead.
    • Edit Menu: Below the image, you will find seven editing options. You can crop the image, rotate it clockwise or counter-clockwise, flip it vertically or horizontally, and undo or redo any edits made during the editing session.
Three-Dot Menu
From this menu you can set the block properties, insert a row above or below your cover block, or remove the block entirely.
  • Set Properties: From this menu you have the option to customize colors in your cover block, choose image size, and toggle overlay options.
    • Background Color: This option allows you to choose a solid color for your block if you do not wish to feature an image.
    • Text Color: Your title's text color
    • Show Overlay: Toggle the dark banner behind your title text on or off
    • Show Image: Toggle the background image off to use a solid color background instead for the block.
    • Image Size: Adjust the image size to fit the block space.

2. Image:

This block enables you to add a standalone image to your post.
  • Replace Image: Click the button to access the Add Image edit menu. In this menu, you can upload your own image, modify display properties, and adjust other settings. For further details about the Add Image edit menu, click here.
  • 3-Dot Menu: The 3-Dot Menu allows you to Set Properties for the block, Insert other blocks around the current block, Duplicate the block, and Remove the block.
    • Set Properties: Choose a background color for your block if your image does not fill the block space.
    • Insert Block Options: Insert new blocks to the right, left, above, or below the current block.
    • Duplicate Block: Create a duplicate of the block beneath the current block.
    • Remove Block: Delete the current block.
Use the menu on the left hand side to quickly adjust the order of your current block by clicking the
arrow to move the block a row up,
arrow to move the block a row down. You can also click
to quickly duplicate the block and
to delete the current block.

3. Video:

This block allows your to add a video to your post.
  • Replace Video: Click this button to enter the Add Video pop-up menu.
  • Upload: This option allows you to directly upload video files from your computer. The supported file types include mp4, mov, avi, wmv, and mpeg. When you upload a video file, it will be stored in your network's file library. In the optional Select Destination section, you can specify the file to which the upload will be directed.
  • Media: Choose a video from your network's file library. You can sort this media to show All Media Files or specific files within the Network Drive. This search can be refined even further by filtering items by videos Uploaded By Me or videos Uploaded by Anyone. Click on a video thumbnail to view the details.
  • My Recordings: Select from the recordings captured and saved in your Mango Recorder app. You can view the details of each recording on the right-hand side.
  • Fetch From URL: Fetch From URL: If you have a video link hosted on another website, you can directly retrieve it by copying and pasting the link into the URL text box.

4. Audio

You can include audio files within your posts. Supported file types include WAV, MP3, and WMA.

5. Text

This block enables you to add text content. You can customize the color and format of the header and body text individually using the floating text toolbar.
Title spaces in text and cover blocks have a character limit of 100. The body of a text block has a generous character limit of over 7000+.
The floating text toolbar provides the ability to add hyperlinks and phone numbers. Additionally, the color selection tool offers the option to insert a specific color's hex code if it is not available in the preset palette. This allows for customization of posts within your company's style guidelines.

6. Image + Text

This block combines the functions of both the Image and Text blocks into one. It includes the Add Image edit menu and the floating text edit bar found in the standalone blocks. Additionally, this block introduces a new feature in the 3-Dot menu called Image Position. With this option, you can choose the relative placement of the image in relation to the text.

7. More Blocks

  • Quote: Use this block to add a citation to your post. This block is designed specifically for text within quotation marks and does not support other types of content.
  • Button: Add a 'Call to action' button to your post along with text. This button can be further customized. Change the button color, label color, position, size, and link as per your requirements.
  • Table: Keep organized with inline tables that can be used to outline project plans, due dates, priorities, etc. You can also use the Advanced tab to style the table using the Custom CSS defined by the network admin. Admins can add CSS in Admin Portal > Branding > Full Portal > Custom CSS. This table block also has the option to stripe every other row.
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  • Post: Insert a block that links to a published post.. As an addition to the 3-Dot menu, you can choose to display a short excerpt of the post within the block.
  • File: Insert a block containing a link to a file from your network's library.
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  • Polls: Utilize this section to incorporate a poll into your post. Polls serve as a convenient way to gather feedback on your content and actively engage with your readers. When adding a poll block to your post, you'll find various customization options available to help you maintain a cohesive and appealing visual style. Once you have published your post, you will be UNABLE be able to edit your Poll.
  • Your Poll Question: This option allows you to name your poll or ask a question. This option also allows you to select an icon for your poll.
  • Poll Choices: This option provides a dropdown menu which will let you pick the style of poll you would like to create. The Custom option will allow you to create up to 10 custom responses for your poll. For more information on the dropdown option for Poll Choices, click here.
  • Select Style: This option allows you to select the vertical or horizontal layout for your poll response options. For the Yes, Maybe, No option, you will have 2 additional options: Icon only or Emoji.
  • Advanced Option:
    • Display Result Format as: Choose between a Pie Chart or Bar Chart view
    • Poll end date: Select an end date for your poll. Once the end date has passed, users will no longer be able to participate in the poll.
    • Show poll results to users: Once a user has made a poll selection, you can allow them to see the results. By default, this setting will be ON.
    • Allow user to respond on multiple poll choices: This setting is only allowed for Custom poll choices.
    • Make this an anonymous poll: Select this choice to ensure that responses remain anonymous. By default, this setting is turned OFF. Please note: If this option is enabled, you won't have the ability to export results or access detailed responses beyond the summary overview.
    • Allow users to change their poll response: This option allows users to change their response multiple times after making an initial selection. By default, this option is OFF.
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Advanced: Rich Text Editor (Blank Template) Tools

Design your own template using the visual text editor after selecting the Blank template.
  • Text: Format your text paragraphs and headings.
  • Add Media: Add an image followed by a heading and text in the post.
    • Upload images from your computer, browse Media added in your network's media libraries, add screenshots and recordings from Mango Recorder, insert GIFs, feature an image directly that is hosted through a different URL, or choose one of many available stock images from the Unsplash Photo Library​
    • Once the image or recording has been added, you can click it within the body of your post to adjust its properties.
  • The Add More Items dropdown menu gives you the option to insert additional items created by other members of your teams in the network.
    • File: Any file or folder from the Files module that the user has permissions to access.
    • Post: Any post from a team of which the user is a member.
    • Wiki: Any wiki from a team of which the user is a member.
    • Quiz: Any quiz from a team of which the user is a member.
    • Survey: Any survey from a team of which the user is a member.
    • Form: Any form from a team of which the user is a member.
    • Tracker: Any tracker from a team of which the user is a member.
    • Table: Keep organized with inline tables that can be used to outline project plans, due dates, priorities, etc. You can also use the Advanced tab to style the table using the Custom CSS defined by the network admin. Admins can add CSS in Admin Portal > Branding > Full Portal > Custom CSS.
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    • Code Snippet: Add code snippets. Select from over 25 programming language display formats. If no format is selected, the snippet will default to white on a black background.
    • Embed: Add an embed code for media files from the network's Media Library and other content such as forms, trackers, etc. You can also embed codes from YouTube, Vimeo, and other websites.
    • Horizontal Line: Add a horizontal line to differentiate and organize content within the post.
You can choose the display option for items added via Add More Items:
  • Bar: Displays the items in a full-width bar layout with each item on a new line.
  • Tile: Displays the items in a 3 column layout.
  • Embed: For forms and trackers, add an embed code to display the form/tracker within an iframe in the post.
  • Text Link: Displays a clickable text link for the items.
  • </> Source: View the HTML and CSS source code for the post. This allows you to examine the underlying code used to create the post's content.
  • Text Color and Background Color: To create more engaging posts, try changing the text color and background color. Experimenting with different color combinations can make your content visually appealing and capture the attention of your audience.
  • Find and Replace: (
    ) Quickly locate and replace text within your post.
  • Spellcheck As You Type: SCAYT allows you to see and correct spelling and grammar problems on the fly while typing directly in the text field. Every misspelled word found will be underlined with a red wavy line and every grammar problem detected will be marked with a green one respectively. Just right-click a marked word or phrase and replace it with a proper one from the list of given corrections.
From the SCAYT menu, you can choose to Disable SCAYT, select Options to further refine SCAYT's detection criteria, set the spellcheck Language, and learn more about the plug-in.
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Boosting a Post

Boost a post over Email or SMS to recipients that have not read nor acknowledged the post. This serves to help internal communication team get significantly higher readership & engagement on their posts. Boosting a post can be automated to make it super easy for the content creator to get higher readership/engagement metrics.

Setup Automatic Boost

Setup a schedule for boosting a post when you are creating it or later at any point in time.
  • Boost Post Via: Your selected recipients will receive the Boost notification via their Messages Module. Administrators have the option to have the notification sent via SMS as well.
  • From: The name that will appear as the sender of the Boost notification message. This will be the name of the post's creator.
  • To: You can choose whether to send the Boost notification to Members who haven't viewed this post or to All Members. Click the View Members link to view all members of the post.
  • Subject: The Subject title of your Boost notification Message.
  • Message: If you wish to send an additional message along with the Boost notification, you have the option here.
  • Boost Automatically: Rather than boosting the post manually, toggle this option to setup a boost frequency for the post. Set the interval, in days, you would like for the boost to go out (up to 10 days). You can also set when the automatic boost will end; either when all members have viewed the post or after a number of times the post has automatically boosted (up to 10 iterations).

Social Advocacy - Admin Only

Social Sharing

Admins can add the option to share published posts via Twitter or LinkedIn. The admin can set a custom link for the post or use the direct link to the post.

Post Email Notification

Email notifications for post that have social sharing on will show additional icons to indicate that they can be shared on LinkedIn & Twitter.

LinkedIn & Twitter Feed

Users can click on the Share Icons to share the post on LinkedIn and Twitter using their own accounts.

Published Post Actions

The creator of a post and administrators can take further actions even after the post is published. Click the 3-dot menu to display the action drop-down list.
View Insights: This option will redirect the user to the Posts -> Insights page.
  • Sent: Total number of active users currently part of the targeted audience of this post.
  • Unique Views: Unique total of users who have viewed the post. As long as a user has not previously interacted with the post (through their hub directly or via mobile) email view, mobile, and web views will count towards the total Unique Views. If a user has already viewed the post though, the unique viewer count will not increase. You can click the Unique Views number to see icons representing the method various users have used to view the post.
  • Number of Boosts: Number of times the post has been boosted.
  • Views: A Bar Graph representing the number of views for a post on a particular day.
    • The Green dot on the graph indicates the date the post was boosted.
    • The Yellow dot on the graph indicates the date the post was edited.
  • Filter: The graph view can be filtered to display data for different date spans, including:
    • 7 days
    • 15 days
    • 30 days
    • 60 days
    You can also choose a custom date range and select your own start and end dates, with a maximum limit of 60 days. The default filter is 7 days, with values starting from your post's published date.
  • Post History - This section tracks the history of creation, edits, and boosted actions of the post. This section can be sorted by Date.
  • Edit Boost - This opens the Boost Post pop-up. From here you can edit your post Boost settings.
  • Download Report- Download a .xlsx file of the post insights.
Edit Boost: This option allow you another way to manage the Boost settings for the post.
Auto Governance: Manage the post's Auto Governance settings. More information on the Governance Engine can be found here.
Set Order: Admin view only. Administrators can use the order value to control the order in which the posts appear on the intranet when a user sorts posts by Admin Specified Order. By default, the order value is 10 for all posts. The lower value given to a post, the higher it will appear in the list. Multiple posts assigned the same value will be sorted with the most recently posted at the top. 'Announcement' or 'Must Read' tags do not affect the order set by this function.
MangoApps organizes content by considering the topmost edge of each item first, and then arranging them from left to right. The item with the higher priority value appears highest on the screen.
Save as Template: Admin view only. This option allows you to create a new template using the current post design. A duplicate of both the content of the post and the featured image will be saved as a Draft, which can be further edited before publishing for everyone in your network to use.
Convert to Wiki: Convert your post to a wiki article. For more information on wikis, click here.
Archive: Archiving a post will hide it from the list of posts viewable by everyone. The post can still be found when users search for it.
Delete: This option will delete the post. Deleted posts will be available in the domain's trash can for the next 365 days. Domain admins can restore the post during this time. Only administrators and the creator can delete a post from a team.
More:
  • Make it a 'Must Read' post in Group: This option allows you to set the post as a 'Must Read' for the group in which it is posted. This adds a 'Must Read' box to the top left corner of the post.
  • Make it a 'Must Read' post in Company: Admin Only. Set the post as a 'Must Read' across all projects. This adds an 'Must Read' box at the top left corner of the post.
  • Make it an 'Announcement' post on the Company: Admin Only. Set the post as a 'Announcement' across all projects. This adds an 'Announcement' box at the top left corner of the post.

Edit: Admin Only

With this options, administrators are able to revisit a published post in Edit mode to make updates or revisions.
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Post Tools

Post Tools offer extra features to help you track and share your post, increasing its readership. They also provide the option to flag a post if its content violates company policy.
Copy Link to Post: Users can copy a link to the post to their clipboard and share it with other users in their network.
For private teams, only members of the team in which the post was created can access the post via link.
Pin it/Unpin it: All users who have access to the post can pin it. Enable this setting to receive notifications for the post based on your chosen Notification Settings for Posts. If you wish to stop receiving notifications for the post, return to Post Tools and click Unpin it to unpin the post.
Social Advocacy Setting: Admin Only. Toggle this option to enable the post to be shared over social media. Un-toggle to disable social media sharing icons from the post.
Set a Reminder: All users with access to the post have the option to set personal reminders in their calendars. These reminders will be visible exclusively to the user who created them.
The time zone is set according to the locale settings of the user creating the reminder.
Duplicate Post: Create a duplicate of the current post in Edit mode.
  • Title: The title for the Post.
  • Place In: Select the Team option to publish the post in a team. Administrators have the option to publish the duplicate publicly so everyone can view it.
  • Select Team: Select the team for which you want to create the post. Please note that you can only select one team at a time for each duplicate creation.
  • Duplicate: Click the Duplicate button to create a duplicate of the post and open it in Edit mode. The user duplicating the post becomes the creator of the duplicate post.
A duplicate post does NOT include the comments, changes, attachments of the original post.
Generate PDF: Users can download the post as a PDF. The latest published version of the post is downloaded as the PDF.
The downloaded PDF does NOT include the videos and comments.
Preview of the downloaded post PDF in Mozilla Firefox
MangoApps automatically creates a Table of Contents menu for a post's PDF. This menu is based on the headings hierarchy in the content (Heading 1, Heading 2, Heading 3, Heading 4, Heading 5, Heading 6).
Flag This Post: Flag a post to alert the administrators about content that does not fall within company guidelines and best practices.
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Reader Actions and Engagement

Promote engagement and interaction with your readers by enabling various actions on your posts.
Social Sharing: Readers can click on the Share Icons to share the post on LinkedIn and Twitter using their own accounts. For more information on Social Sharing click here.​
Add a Reaction: Readers have the option to engage with a post by selecting a reaction emoticon, rather than leaving a comment. The list of available reaction emoticons can be customized by Network Administrators in the Domain settings.
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Comments: To maximize interaction with your post, it's highly recommended to enable comments during the creation process. By allowing readers to leave comments, they can ask questions, collaborate with the creator and fellow readers, promote the post, and engage in various other ways. Moreover, readers have the option to directly reply to other comments, react to them, or report any inappropriate content. To add a personal touch, readers can also incorporate GIFs and emojis into their responses. Additionally, non-native speakers can participate thanks to the availability of auto-translation through Google Translate.
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Related Content: This feature allows you to supplement the post with relevant resources and provide additional information to your readers. You can easily add pertinent files from your computer, search for and include relevant wikis, link related posts, and provide direct links to forms and trackers. Readers will also have access to this feature.

FAQs

When will I receive a notification from the Posts Module?

You will receive a notification for the following:
  • A post with the "Announcement" tag is published in user's teams
  • A post with the "Must Read" tag is published in user's teams
  • A post is published in a user's team or from co-workers the user is following
  • A post is published in the user's pinned teams
  • A post in the user's teams or posts from co-workers the user follows receive comments/replies
  • A post in the user's pinned teams receive comments/replies
  • A post created by the user receives comments/replies
  • Any of the user's team posts or posts from co-workers the user is following is edited
  • Posts created by the user are edited

Can guest users create, edit, and collaborate on Posts?

Yes! Guest users can create, edit, and collaborate on Posts as long as they are given permission by the network admins. For more information on Guest features, click here.

Which Posts templates does MangoApps provide out-of-the-box?

The out-of-the-box templates include:
  • Blank: Create a post from scratch
  • Newsletter Template 1 - 5: MangoApps offers 5 distinct variations of the Newsletter Template, allowing you to select the one that best suits the layout of your content.
  • Photo: This template is best for showcasing a photo or GIF
  • Weekly or Monthly Summary: Use this template to communicate status, progress towards goals, metrics, and overall summary on a project.
  • Video: This template is best for showcasing a video
  • Audio: Create post showcasing an audio file.
  • Action Plan: Use this template to share an executive action plan.
  • How To Article: Use this template to prepare a step-by-step guide to complete a task by embedding videos, podcasts, and images.
  • New Employee: Use this template to make an announcement when a new employee joins the company.
  • Employee Feedback: Create a post asking for employee feedback.
  • Contest: Use this template to inform employees about a contest running in the organization.
  • Webinar: Use this template to share webinar information.
  • Employee Promotion: Use this template to celebrate an employee's promotion.
  • Collect Feedback: Easily share internal surveys with this feedback template. It includes a branded image, a short description, and a button.

What are the differences between the Posts, Wikis, and Notes modules?

Although these 3 modules are great for showcasing content, they posses variations in their functionality and features:
Feature
Posts
Wikis
Notes
Intuitive visual text editor
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System templates
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Option to limit editing by other team members
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Export as PDF file
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Ability to attach files and resources
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Images only
Track total and unique views
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Allow comments, reactions, and other social actions
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Detailed access tracking
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Save as a draft
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Revision tracking and rollback
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Ability to organize in parent-child hierarchy
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Schedule a publish date
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Custom templates
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Ability to organize in categories