> For the complete documentation index, see [llms.txt](https://guides.mangoapps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.mangoapps.com/user-guide/messages.md).
# Messages
MangoApps Private Messages offer companies a centralized and business focused communication system. Private messages are built with businesses in mind, helping employees stay focused and communicate effectively.
## Features
#### Replace Email With Private Messages
Focus on providing employees a better employee experience by eliminating the drawbacks of using email for internal communications
* Messages are securely sent within the MangoApps environment
* Compose private messages with Rich Text options
* Eliminate SPAM, phishing emails, and other external distractions
#### MangoApps Email ID
All active users are assigned a unique MangoApps Email ID. This allows employees without company-issued email addresses to still receive important communications, helping integrate them further into the workforce.
#### Select Message Recipients
When creating a message, you receive access to the full company directory, and can filter recipients by office location, department, skills, and any custom fields you have in your directory.
#### Edit Messages At Any Time
Unlike email, users can edit messages after they’ve been sent to fix typos or add additional thoughts, without ever having to recall a message.
#### Transparent Communication
Participants can be added to a thread at any time, making past messages visible and searchable by anyone in the conversation. To ensure transparency, private messages cannot be forwarded or BCC’ed.
#### Respond To External Emails
External emails can be set to forward to your private message inbox, and you can send responses without leaving MangoApps.
#### Read Receipts
Get immediate insight into who has read a sent message (and when) with read receipts.