# Messages MangoApps Private Messages offer companies a centralized and business focused communication system. Private messages are built with businesses in mind, helping employees stay focused and communicate effectively.
## Features #### Replace Email With Private Messages Focus on providing employees a better employee experience by eliminating the drawbacks of using email for internal communications * Messages are securely sent within the MangoApps environment * Compose private messages with Rich Text options * Eliminate SPAM, phishing emails, and other external distractions #### MangoApps Email ID All active users are assigned a unique MangoApps Email ID. This allows employees without company-issued email addresses to still receive important communications, helping integrate them further into the workforce. #### Select Message Recipients When creating a message, you receive access to the full company directory, and can filter recipients by office location, department, skills, and any custom fields you have in your directory. #### Edit Messages At Any Time Unlike email, users can edit messages after they’ve been sent to fix typos or add additional thoughts, without ever having to recall a message. #### Transparent Communication Participants can be added to a thread at any time, making past messages visible and searchable by anyone in the conversation. To ensure transparency, private messages cannot be forwarded or BCC’ed. #### Respond To External Emails External emails can be set to forward to your private message inbox, and you can send responses without leaving MangoApps. #### Read Receipts Get immediate insight into who has read a sent message (and when) with read receipts.
--- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guides.mangoapps.com/user-guide/messages.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.