MangoApps Glossary
This article serves as a centralized reference guide defining key terms and concepts used across MangoApps. Designed to support internal alignment and enhance customer understanding, the glossary includes terminology related to platform features, user roles, modules, and more.
A
Admin Configurations: Contained within the left-hand navigation menu of the Admin Portal. These settings provide control over system-wide behaviors such as user management, permissions, navigation structure, notifications, security, integrations, and more. Admin Configurations allow administrators to tailor the platform's operation and user experience to meet organizational needs.
Admin Dashboard: The default landing page when an admin logs into the Admin Portal. It provides a high-level overview of domain information.
Admin Portal Navigation Menu: The left-hand navigation menu of the Admin Portal that contains configuration settings for managing domain-level functionality.
Admin Roles: Feature located in the Admin Portal under Users configuration, where you can customize permissions for admins and create additional admin roles.
Network Admin: A user with global admin permission across the domain. This allows the admin to have full control over all aspects of the domain from general domain management, module functionality, user management, and content management.
Intranet Admin: A user with admin permissions for Company and Department Modules.
Idea Admin: A user with admin permissions for the Ideas Module.
Team Admin: A user with admin permissions to create and manage Projects and Groups.
AI Assistant: An AI-powered chatbot configured by admins to support various functions such as a search assistant, image creator assistant, or colleague finder.
Assistants: A setting allowing users to publish content as other users (via “Post as Assistant”).
Auto Governance: Enable an automatic trigger to review/archive actions based on timeframes.
B
Bell Icon: Indicates unread notifications in the top-right of the screen.
C
Campaigns: Automated messages across channels with scheduling and analytics. These can be sent via Email, SMS, and the Messages Module.
Single Send: One-time message.
Series: Multi-message sequence.
Chat: In-system real-time messaging (via the Chat Module or Messenger App).
Company Module: Pages populated with widgets to display company-wide content.
Curriculum: A structured learning path within the Learn Module that groups multiple courses into a sequenced program. Curriculums are designed to guide users through a series of related training topics, often building knowledge progressively. They are ideal for onboarding, certification tracks, or role-based learning programs and can include completion requirements, deadlines, and progress tracking.
D
dashboard: A single page that tells a story through visualizations.
Departments: A core module in MangoApps that represents teams organized by job function and serves as a central hub for departmental resources.
F
Files Module: A core module in MangoApps that allows users to upload, store, organize, and manage files within the platform. It supports various file types such as documents, images, videos, and PDFs. The module includes features like version control, permission settings, sharing options, tagging, and folder structures, enabling secure collaboration and easy access to important resources across teams and departments.
Files Approval Workflow: An out of the box Workflow for sending a notification to a specific person to approve a file for publishing within the domain.
file: Any piece of digital content uploaded to MangoApps, including documents, images, videos, spreadsheets, PDFs, and more. Files can be stored within the Files Module, shared across teams or with individuals, tagged for searchability, and managed with permissions, versioning, and expiration settings depending on configuration.
Form: A fillable, web-based input document created from a Tracker in MangoApps. Forms allow users to submit structured data through a user-friendly interface, which is then captured and stored as individual entries within the associated Tracker. Common use cases include request submissions, incident reports, and feedback collection. Forms can also trigger automated workflows such as approvals or notifications.
G
Group/Department/Project Admin: A user with admin rights within a specific Group/Department/Project only.
Groups: Workspaces built for communication around roles, locations, or interests.
Guest User: A limited-access user type in MangoApps intended for external collaborators such as clients, contractors, or partners. Guest Users can be added to specific teams to view and contribute to content as needed.
H
Home Module: A customizable landing page within MangoApps designed to provide end users with quick access to essential tools, content, and updates. The Home Module is typically composed of widgets that display dynamic information such as news, links, tasks, or announcements. It can be configured by administrators to be fully personalized by users or locked to maintain a consistent layout across the organization.
L
Landing page: The first page a user sees upon logging into MangoApps or entering a specific area of the platform, such as the Admin Portal or a Team workspace. Landing pages are designed to surface the most relevant content and tools for the user and can vary based on role, permissions, or navigation settings. Common examples include the Home Module for frontline employees, the News Feed for office workers, or the Admin Dashboard for administrators.
Learn Module: A core module in MangoApps used for creating, delivering, and managing training content through a built-in Learning Management System (LMS). The Learn Module allows administrators to create courses, organize them into Curriculums, track learner progress, assign training by role or team, and issue certifications. It supports various content types including videos, documents, quizzes, and SCORM packages, making it ideal for onboarding, compliance training, and continuous learning programs.
LMS: Learning Management System – training programs.
M
Message(s): Asynchronous communications sent through the Messages Module, which can be one-to-one or group-based.
Modules: Core MangoApps features; configurable via the Admin Portal.
N
Navigation (Admin Portal): Settings for configuring the User Portal navigation menu.
navigation menu: Menu for accessing content and features.
Network User: Non-admin end users.
News Feed: A dynamic, real-time stream in MangoApps that displays Updates, Posts, and activities from across the platform, including team and user interactions. The News Feed can be personalized based on the user’s subscriptions, teams, and interests.
Note: Private documentation tool with collaborative capabilities.
Notes Module: Core module which houses created Notes.
Notifications: Alerts about system activity.
Domain Settings: System-wide notification defaults.
User Settings: Individual user preferences override domain defaults.
P
Page: A customizable content area within MangoApps used to present information, resources, and widgets to users. Pages can be created at the company level or within teams such as Groups, Departments, and Projects. When capitalized ("Page"), it refers specifically to internal MangoApps pages created using the Page creation tool. These Pages support layouts, widgets, and embedded content, allowing admins and team owners to tailor the experience for different audiences.
page: Refers to an external web page outside of MangoApps. Unlike internal "Pages" created within the MangoApps platform, external pages are typically linked to from within the domain but are hosted and managed outside the MangoApps system. This term can also be used to refer to a web page.
Posts: Long-form multimedia content used for announcements and company wide updates.
Posts Module: A core module which houses all Posts.
Alert: A type of Post that sends push notifications and pops up on login.
Announcement: Adds an "Announcement" flag to a Post.
Boost: Feature that notifies users who haven’t read a Post.
Must Read: Post setting requiring users to confirm they’ve read the content.
Post as Assistant: Enables ghostwriting.
Highlight: Increase a Post’s visibility by pinning it to the top of the user’s Home, News Feed, or Posts page, based on the admin’s settings. Use this feature to prominently display major announcements or important news.
Projects: Workspaces for structured collaboration and long-term project tracking.
R
Restricted User: These users have limited permissions across MangoApps to prevent them from actively contributing new content or engaging in communication.
S
Security: a group of configurations in the Admin Portal.
security: System functions including password and access management.
T
Task: Assignable item in the Tasks Module.
teams/workspace: Umbrella term for Groups, Departments, Projects.
Tracker: Custom spreadsheet database with Form-building capability.
Tracker Workflow: An automation feature that streamlines processes within Trackers by defining a sequence of actions triggered by specific events. This functionality helps reduce manual tasks, ensures consistency, and enhances efficiency in data management and communication.
Custom Workflow: A Workflow built from scratch. Can be any one or combination of: row action, Approval, Inform.
Approval Workflow: An out-of-the-box Workflow type allowing a notification to go out to specific users to approve of a request in a Tracker. Commonly used for PTO requests that require manager approval.
Inform Workflow: An out-of-the-box Workflow type enabling the sending Messages and notifications based on Tracker events.
Publish Workflow: An out-of-the-box Workflow type that automates the process of converting Tracker entries into Posts that are published to specific teams or workspaces. This Workflow type is particularly useful for regularly scheduled communications, such as weekly updates or announcements, ensuring that content is shared consistently and efficiently.
Task Workflow: An out-of-the-box Workflow type that automates the assignment and management of Tasks based on Tracker entries. When a specific trigger condition is met—such as the addition or modification of a Tracker entry—the workflow can assign Tasks to designated users or teams, set due dates, and define Task details.
Form Workflow: An out-of-the-box Workflow type that serves as an automation tool which prompts users to complete a Form based on specific triggers, such as scheduled times or user login events.
U
Universal Compose Icon: Icon in the top-right for content creation.
Compose Menu: Menu with content creation functions.
Update: Threaded communication inside a team (seen in News Feeds) designed for quick, “in-the-moment" communication.
User Portal / Admin Portal: User Portal = end user interface; Admin Portal = admin interface for managing the domain.
User Segment: User grouping by criteria.
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