> For the complete documentation index, see [llms.txt](https://guides.mangoapps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.mangoapps.com/user-guide/campaigns.md). # Campaigns Target and connect with a segment of network users to grow engagement in the community. Users receive personalized emails targeted by office, department, team, etc. and can be filtered based on inactivity.
## Features #### Connect Your Entire Workforce Reach disengaged employees, or a desired audience, with targeted email, SMS, and newsletter campaigns. * Target specific user groups via email, SMS, or newsletter * Sort users by department, job role, office location, and other criteria * Send out a campaign immediately, or schedule it for a later date #### Targeted Engagement Campaigns Target and connect with disengaged users in the community. Users receive personalized emails targeted by office, department, team, etc. and can be filtered based on inactivity. #### Email, SMS, and Newsletter Campaigns Admins can create engagement campaigns to be delivered via email, newsletter, or SMS. For a more targeted approach, send smart personalized messages over email or SMS to specific users. These campaigns will not appear in user newsfeeds, preventing unnecessary clutter! #### Advanced Filters Use filters to narrow the audience by location, department, join dates, or other criteria. Further narrow your audience based on their level of engagement.
#### Customize Campaign Messages Customize email and SMS content with message placeholders that pull in recipient name, recipient email, and sender name. Messages can be previewed for web or mobile and allow the creator to send a test to selected recipients. Each message is encouraged to include links back to intranet content, promoting high user interaction with your digital platform! #### Draft and Schedule Campaigns Save a campaign as a draft allowing for multiple admins to review and collaborate as needed. Once finalized, a campaign can be sent out immediately or scheduled for a selected date/time. #### Gain Insights View rich engagement campaign performance results and measure reach. Advanced reporting allows admins to gain insights into campaign views, clicks, and other metrics.
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