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MangoApps User Guide
MangoApps User Guide
  • 🥭MangoApps User Guide
    • MangoApps Glossary
  • 🗳️Ballots
    • Ballots Tools
  • 📆Calendar
    • Calendar Tools
    • Create an Event
    • Calendar Event Types
    • Reminders
    • Calendar Widget
  • 🆕Campaigns
    • Campaign User Tools
    • Campaign Admin Tools
      • Create a New Campaign
      • Series Campaigns
      • 🆕Campaign Insights
  • 💬Chat
    • Chat Toolbars
  • 🏢Company
    • Company Toolbars - User
    • Company Toolbars - Admin
  • ✍️Compose
    • Team Messages
  • 👔Departments
    • Create a Department
    • Department Tools
    • Modules within Departments
  • ⬇️Downloads
  • 🆕Files
    • 🆕Files Toolbars
    • 🆕File Privacy and Sharing
    • File Viewer
      • Approval Workflow for Files
      • Video Insights
      • Video Transcript
    • Files FAQ
    • Files Widget
  • 👋Greetings
    • Greetings Toolbars
  • 🏗️Groups & Projects
    • Creating a Group/Project
    • Groups/Projects Module Tools
    • Modules within Groups/Projects
    • Workspace Toolbars
    • Workspace Quick Summaries
  • #️⃣Hashtags
    • Hashtags Tools
  • ⛑️Help Center
  • 🏠Home
    • Customize
  • 💡Ideas
    • Ideas Tools
    • Create an Idea
    • Contributors
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  • 🕹️Levels & Badges
    • Levels & Badges Tools
  • 📚Libraries
    • Libraries Tools
    • Add Items to a Library
    • Simple Links vs. Condition Based Links
    • Library Widget
  • 🎧Media Center
    • Media Center Tools
  • 📬Messages
    • Messages Tools
  • 🎙️My Recordings
    • My Recordings Module Toolbar
    • User Actions
  • 🆕News Feed
    • 🆕News Feed Tools
    • Share an Update
    • Comment Section
    • 🆕Newsfeed Settings
  • 🗒️Notes
    • Notes Tools
    • Notes Widget
  • 📃Pages
  • 🆕People Directory & Profiles
    • People Module Tools
    • 🆕User Profile
      • Edit Your User Profile
      • 🆕User Avatars
    • 🆕People Widget
  • 👍Polls
    • Polls Tools
  • 🆕Posts
    • Posts Module
    • Types of Posts
    • 🆕Compose a Post
      • Content Block Toolbar
      • Rich Text Editor (Blank Template)
      • Alerts
        • Creating an Alert
    • Boost a Post
    • Social Advocacy
    • Posts Widget
    • 🆕Published Posts Actions
      • 3-Dot Action Menu
      • 🆕View Insights
      • Post Tools
      • Reader Actions and Engagement
    • FAQ
  • 🧭Primary Navigation
  • ❓Questions
    • Questions Tools
  • 🏎️Quick Access
  • 🤔Quizzes
    • Quizzes Tools
  • 🏆Recognition
    • Reward Points and Redemptions
    • Recognition Widget
  • 👀RSS Reader
  • 🗓️Schedules
    • Schedule Toolbars
    • My Store Schedules
    • My Schedule
    • Availability
    • My Upcoming Shift Widget
  • 🔎Search
    • Search Tools
    • Advanced Search Operators
  • ⚙️Settings
    • Notifications
      • Notification Tools
    • News Feed
    • Smart Reminders
      • File Retention Reminders
    • Password
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    • Locale
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    • Landing Page
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    • Appearance
    • Huddle
    • Voice
  • 📊Surveys
    • Survey Tools
    • Creating a Survey
    • Survey Recurrence
    • Survey Question Types
    • Rule Builder
    • Survey Insights
    • Surveys Widget
  • 🆕Tasks
    • 🆕Tasks Module Actions
    • Create a New Task
    • Task Progression
    • Milestones
    • Centralized Tasks
    • Tasks Widgets
  • 🤝Team CRM
  • 📋To-Do List
    • Create a To Do List
  • 🆕Trackers
    • Tracker Module Menu
    • Create a Tracker
    • 🆕Tracker Column Types
    • 🆕Mask Field
      • 🆕Example Mask Widget
    • Navigating a Tracker
      • Tracker Menus
      • Table Menus
      • Column Menus
      • Entry Menu
    • Data Uploader
    • Adding a New Table View
    • 🆕Tracker Workflows
      • 🆕Creating a Tracker Workflow
        • Approval Workflow
        • 🆕Form Workflow
        • Publish Workflow
        • 🆕Task Workflow
    • 🆕Forms
      • Create a Form
      • 🆕Edit a Form
      • Form Tools
      • Form Rule Builder
    • Trackers and Forms Widget
      • Tracker Widget View Type
    • 🆕Tracker Use Cases
      • 🆕Welcome Video and Acknowledgement
  • 🆕Widget Gallery
    • My Priority Items Widget
    • 🆕My Reporting Hierarchy Widget
    • Pending Approvals Widget
    • Quick Links Widget
    • Slider Widget
    • Text Box Widgets
    • 🆕Upcoming Birthdays Widget
    • 🆕User Profile Card
  • 📄Wikis
    • Wiki Tools
    • Create a Wiki
    • Collaborating on Wikis
  • ADDITIONAL RESOURCES
    • Troubleshooting Guide
      • Supported Platforms and Browsers
    • Submit a Support Ticket
    • Release Notes
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On this page
  • Is there a file size limit for document uploads?
  • What is the maximum file size supported for different file types in the MangoApps file viewer?
  • What type of files are supported?
  1. Files

Files FAQ

Is there a file size limit for document uploads?

The file upload limit varies between different interfaces such as web, messenger, mobile portals and also based on the storage option used. Here are some limits for file uploaded when using SAN and Amazon S3 as storage for MangoApps.

SAN:

  1. Maximum upload size per file from web portal - 2 GB

  2. Maximum upload size per file in chat and messenger - 2 GB

  3. Maximum upload size per file from file sync - 10 GB

  4. Maximum upload size per file from iOS and android platforms - 200 MB

For all the platforms(web, messenger and mobile) with SAN as storage, you can play/stream video files online upto a size of 1 GB per video file without downloading them.

Amazon S3:

  1. Maximum upload size per file from web portal - 5 GB

  2. Maximum upload size per file in chat and messenger - 2 GB

  3. Maximum upload size per file from file sync - 10 GB

  4. Maximum upload size per file from iOS and android platforms - 200 MB

For all the platforms(web, messenger and mobile) with Amazon S3 as storage, you can play/stream video files online with no limit to its file size.

For all the platforms(web, messenger and mobile) and both the above storage options(SAN and Amazon S3), there is no download limit to the file size.

For any GIF content, the upload size is limited to 4 MB.


What is the maximum file size supported for different file types in the MangoApps file viewer?

The MangoApps file viewer supports different file size limits based on file type:

  • Excel: Up to 25 MB

  • PowerPoint: Up to 300 MB

  • Word: Up to 100 MB

  • PDF: Up to 100 MB

  • Default setting: Videos up to 5GB (uploaded via web) and 200MB (uploaded via mobile) are supported for all users.

  • Custom limits (75MB, 100MB, or 200MB): These limits apply to network and guest users, while network and intranet admins are not restricted by this setting.


What type of files are supported?

Currently we support more than 50 document types and the list continues to grow. The supported file types are listed below.

When MangoApps is set as file storage(S3, San) Image Extensions: “jpeg”, “pjpeg”, “gif”, “png”, “x-png”, “jpg”, “bmp”

Video Extensions: “flv”, “mp4”, “avi”, “wmv”, “3gp”, “m4v”, “mov”, “mpg”, “mpeg”, “m2v”, “3g2”, “3gpp”, “asf”, “dat”, “divx”, “dv”, “f4v”, “m2ts”, “mkv”, “mpe”, “mpeg4”, “mts”, “nsv”, “ogm”, “ogv”, “qt”, “tod”, “ts”, “vob”

Audio Extensions: “m4a”, “aif”, “aiff”, “au”, “flac”, “ogg”, “ra”, “wav”, “wma”, “mp3”

Doc Extensions: “doc”, “doc6”, “docx”, “docbook”, “html”, “odt”, “pdf”, “rtf”, “txt”, “pptm”, “ppt”, “pptx”, “ods”, “xls”, “xls5”, “xls95”, “xlsx”, “xlt”, “xlt5”, “xlt95”, “csv”, “xltx”, “htm”, “ott”, “ppsx”, “xla”, “xltm”, “dotm”, “potx”, “gdoc”, “odp”, “xml”, “dot”, “docm”, “potm”, “dotx”, “xlsm”, “xlsb”, “mobi”, “wps”, “xsl”, “dif”, “sxc”, “stc”, “fods”, “uos”, “sxw”, “stw”, “fodt”, “uot”,”eml”

Archive Extensions: “zip”, “jar”, “tar”, “tar.gz”, “tar.bz2”, “gz”

Other Extensions: "exe", "bat", "cmd", "in", "ipa", "osx", "piff", "dmg "

When Box is set as file storage

Box document viewer extensions: “pdf”, “doc”, “docx”, “ppt”, “pptx”, “xls”, “xlsx”, “txt”, “py”, “js”, “xml”, “html”, “css”, “md”, “pl”, “c”, “m”, “json

PreviousVideo TranscriptNextFiles Widget

Last updated 1 month ago

For videos, the maximum file size depends on :

🆕
your domain’s configuration