Files FAQ
Is there a file size limit for document uploads?
The file upload limit varies between different interfaces such as web, messenger, mobile portals and also based on the storage option used. Here are some limits for file uploaded when using SAN and Amazon S3 as storage for MangoApps.
SAN:
Maximum upload size per file from web portal - 2 GB
Maximum upload size per file in chat and messenger - 2 GB
Maximum upload size per file from file sync - 10 GB
Maximum upload size per file from iOS and android platforms - 200 MB
For all the platforms(web, messenger and mobile) with SAN as storage, you can play/stream video files online upto a size of 1 GB per video file without downloading them.
Amazon S3:
Maximum upload size per file from web portal - 5 GB
Maximum upload size per file in chat and messenger - 2 GB
Maximum upload size per file from file sync - 10 GB
Maximum upload size per file from iOS and android platforms - 200 MB
For all the platforms(web, messenger and mobile) with Amazon S3 as storage, you can play/stream video files online with no limit to its file size.
For all the platforms(web, messenger and mobile) and both the above storage options(SAN and Amazon S3), there is no download limit to the file size.
For any GIF content, the upload size is limited to 4 MB.
What is the maximum file size supported for different file types in the MangoApps file viewer?
The MangoApps file viewer supports different file size limits based on file type:
Excel: Up to 25 MB
PowerPoint: Up to 300 MB
Word: Up to 100 MB
PDF: Up to 100 MB
For videos, the maximum file size depends on your domain’s configuration:
Default setting: Videos up to 5GB (uploaded via web) and 200MB (uploaded via mobile) are supported for all users.
Custom limits (75MB, 100MB, or 200MB): These limits apply to network and guest users, while network and intranet admins are not restricted by this setting.
What are the visibility permissions for files & folders?
MangoApps has 4 visibility permissions for files and folders:
Private: Setting the visibility of a file or folder as 'Private' removes everyone it’s been shared with and only the owner will have access to it.
Shared: Setting the visibility of a file or folder as 'Shared' means only the users explicitly granted the permissions will have access to it.
Team: Files/folders created in a project, group or department have visibility setting of 'Team'. This means that all members of the team by default have access to it.
Full Company: Setting the visibility of a file or folder as 'Full Company' will allow everyone in your company access to it with Editor privileges.
Folder permissions:
Role
Download
Share
View
Rename
Unshare
Delete
Upload
Create Sub-Folder
Move
Owner/ Co-owner
✓
✓
✓
✓
✓
✓
✓
✓
✓
Editor
✓
✓
✓
✓
✓
✓
✓
Viewer
✓
✓
Viewer (No Download)
✓
No Access
File permissions:
Role
View
Upload
Download
Share
Rename
Edit
Comments
Check Out/In
Publish
Move
Delete
Restore
Workflow
Sync
Access History
Owner/ Co-owner
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Editor
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
Viewer
✓
✓
✓
✓
Viewer (No Download)
✓
No Access
What type of files are supported?
Currently we support more than 50 document types and the list continues to grow. The supported file types are listed below.
When MangoApps is set as file storage(S3, San) Image Extensions: “jpeg”, “pjpeg”, “gif”, “png”, “x-png”, “jpg”, “bmp”
Video Extensions: “flv”, “mp4”, “avi”, “wmv”, “3gp”, “m4v”, “mov”, “mpg”, “mpeg”, “m2v”, “3g2”, “3gpp”, “asf”, “dat”, “divx”, “dv”, “f4v”, “m2ts”, “mkv”, “mpe”, “mpeg4”, “mts”, “nsv”, “ogm”, “ogv”, “qt”, “tod”, “ts”, “vob”
Audio Extensions: “m4a”, “aif”, “aiff”, “au”, “flac”, “ogg”, “ra”, “wav”, “wma”, “mp3”
Doc Extensions: “doc”, “doc6”, “docx”, “docbook”, “html”, “odt”, “pdf”, “rtf”, “txt”, “pptm”, “ppt”, “pptx”, “ods”, “xls”, “xls5”, “xls95”, “xlsx”, “xlt”, “xlt5”, “xlt95”, “csv”, “xltx”, “htm”, “ott”, “ppsx”, “xla”, “xltm”, “dotm”, “potx”, “gdoc”, “odp”, “xml”, “dot”, “docm”, “potm”, “dotx”, “xlsm”, “xlsb”, “mobi”, “wps”, “xsl”, “dif”, “sxc”, “stc”, “fods”, “uos”, “sxw”, “stw”, “fodt”, “uot”,”eml”
Archive Extensions: “zip”, “jar”, “tar”, “tar.gz”, “tar.bz2”, “gz”
Other Extensions: "exe", "bat", "cmd", "in", "ipa", "osx", "piff", "dmg "
When Box is set as file storage
Box document viewer extensions: “pdf”, “doc”, “docx”, “ppt”, “pptx”, “xls”, “xlsx”, “txt”, “py”, “js”, “xml”, “html”, “css”, “md”, “pl”, “c”, “m”, “json
How can I revoke access to a file or folder I have already shared publicly?
Any network administrator or the owner of the folder/file can select “Share Permissions” for the file from the files details or by right clicking the folder 3-dot settings. Once in share permissions then click on “Stop Sharing ‘x’.”
Can I change the permissions for files or folders after I have shared them?
Yes, any network administrator or the owner of the file/folder can select “Share Permissions” for a file from the files details page or click 3-dot settings of the folder. Then click on the permissions & choose between “View Only” or “View with Download.”
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