Notification Tools
Configuring notification related settings
Configuring your notification settings in MangoApps ensures that you always see the notifications that are most important to you in any platform (web, desktop, and mobile).
Hover over your account profile in the upper right hand corner of the screen. Select Change My Settings from the dropdown menu.
The first tab you will come to is the Notification Center. In this menu, users can configure their individual platform notifications, configure their domain-wide notification preferences, and establish exceptions for various team activity levels.
Platform Preferences
This section allows a user to designate the platforms from which they wish to receive network notifications. Users can optimize their notification experience across multiple devices by selectively enabling or disabling specific platforms. It's important to note that even if notifications are disabled for all platforms, notifications within the domain will remain enabled.
Configure Notifications
In this section, users can design their own notification configurations for all modules.
For users seeking a streamlined approach to configuring notification settings, the Configure Notifications pop-up menu features a convenient drop-down with Default Notification Preferences. This menu enables users to swiftly set the frequency of notifications to either Few, Medium, Many, Admin Defaults, or Custom, catering to varying preferences without the need to navigate through individual settings
Even when a user opts for one of the default frequencies, they retain the ability to fine-tune their notification preferences by selecting or deselecting specific notification instances. This ensures that users can customize their experience based on their unique needs, even within the framework of default settings.
Exceptions
There are instances when it becomes crucial to either ensure receipt of all notifications from a specific team or, conversely, mitigate an influx of notifications from that team. In such cases, users have the option to incorporate exceptions into their notification settings, providing a tailored solution to guarantee they receive precisely the notifications they require.
To establish an exception for specific teams, simply select the relevant team or teams. Users can then fine-tune their notification experience by enabling or disabling notifications across various platforms according to their preferences.
Users can edit or delete a created exception by hovering over it. To edit, select the pencil icon, and to delete the exception, click on the trashcan icon.
FAQ
What is the hierarchical order of notification precedence between admin defaults, team settings, and individual preferences?
The hierarchy of notification settings operates as follows:
Users: Individual level settings take precedence. The system prioritizes any modifications made by an individual user to either their own individual settings or team settings, ensuring personalized preferences are respected.
Teams: Team settings serve as the next layer of default for users who are members of that specific team. Changes at the team level impact members within that team.
Domain Defaults: The broadest level is the domain default, which serves as the baseline for everyone. All users, unless specified otherwise at the individual or team level, will default to the domain-wide settings.
In summary, the order of precedence is Users > Teams > Domain, with users' settings taking precedence over teams, and teams taking precedence over domain defaults.
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