# Levels & Badges Tools

### Overview

MangoApps makes work fun with a built-in **Levels & Badges** system that rewards you for your day-to-day activity on the platform. As you interact, collaborate, and contribute, you earn **points**, unlock **levels**, and collect **badges** — all visible on your profile for a bit of friendly competition and motivation.

{% hint style="info" %}
Admins can enable the **Levels & Badges** feature from the **Admin Portal > Modules > Levels & Badges > Toggle ON**
{% endhint %}

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### **Levels & Badges Tabs**

The **Levels & Badges** feature in MangoApps gamifies your work experience, encourages engagement, and highlights your contributions to the company network. From the Levels & Badges Tab, you can view your Level, Badges, and see the company leaderboards.

#### **Current Level Tab**

In this tab, you can view your **current level and c**heck out your **most recent badge**.

<figure><img src="https://1570117564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKTG8tJVFEuapHmLNC%2Fuploads%2F1lLJfEhukollF9s1stsJ%2F12-05-2025-09-11-45.png?alt=media&#x26;token=c3876439-edf5-4552-82dd-4012931cf35e" alt="" width="563"><figcaption></figcaption></figure>

This tab also provides information on how many **points you’ve earned** and how many more you need to **level up**.

Furthermore, you can see the **total gamification points** you have accrued over the lifetime of your account.

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#### **Badges Tab**

From this tab, view all the **badges you have earned**.

<figure><img src="https://1570117564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKTG8tJVFEuapHmLNC%2Fuploads%2FcL37WSbllg6oOeH0hVYy%2F12-05-2025-09-12-18.png?alt=media&#x26;token=e1dffc8a-789b-4037-a725-c25c02999ce7" alt="" width="563"><figcaption></figcaption></figure>

Hover over a badge to see how and when you earned it and/or scroll down to **e**xplore the **badges still available** to unlock.

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#### **Leaderboard Tab**

This tab displays the **monthly rankings** on the company leaderboard. Click  a user's card to see their profile.

<figure><img src="https://1570117564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKTG8tJVFEuapHmLNC%2Fuploads%2FUgCoTTRWhCXPI2AcohCA%2F12-05-2025-09-13-13.png?alt=media&#x26;token=ec8c4fbc-3c39-4ec8-9ad6-064be7cb4584" alt="" width="563"><figcaption></figcaption></figure>

Scroll down to check out the company's **all-time ranking**. Your position will be displayed at the top to help you easily track your position in the rankings.&#x20;

<figure><img src="https://1570117564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKTG8tJVFEuapHmLNC%2Fuploads%2FCXQTLDF7x5f9hq015X59%2F12-05-2025-09-44-39a.png?alt=media&#x26;token=ebd45450-38c2-4abf-977d-12579282c68f" alt="" width="563"><figcaption></figcaption></figure>

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#### **All Activity Tab**

View a **company-wide feed** of all recent level and badge activity.

<figure><img src="https://1570117564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKTG8tJVFEuapHmLNC%2Fuploads%2FrYmUSoxbg5SN2YEwPG5F%2F12-05-2025-09-14-07.png?alt=media&#x26;token=2b9b078c-952e-44cd-ad64-14132ee296eb" alt="" width="563"><figcaption></figcaption></figure>

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### **Viewing Levels & Badges from Your Profile**

For a quick summary of your achievements click your Profile Image in the top-right corner of the portal to view your **points and current level**.

<figure><img src="https://1570117564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKTG8tJVFEuapHmLNC%2Fuploads%2FqcucI8I1PsNBXGlFo5Dk%2Fdthdert.png?alt=media&#x26;token=3b193e89-51d1-4695-9374-b2bd9c6e5938" alt="" width="563"><figcaption></figcaption></figure>

Alternatively, if the widget has been enabled, you can go directly to your **Profile** to view:

* Your **total points and level**.
* Your **recently earned badges**.
* A full list of all your badges.

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### **Understanding Points, Levels, and Badges**

#### **How Points Work**

Points in MangoApps are earned through active participation on your network. Activities are grouped into three categories based on frequency: **frequent** (low-point), **occasional** (medium-point), and **sporadic** (high-point).&#x20;

<table data-full-width="true"><thead><tr><th></th><th>Everyday Activities (Frequent)</th><th>Less Common Activities (Occasional)</th><th>Big/Important Activities (Sporadic)</th></tr></thead><tbody><tr><td><strong>Points Earned</strong></td><td>1 point</td><td>5 point</td><td>10 points</td></tr><tr><td><strong>Daily Cap</strong></td><td>10 points</td><td>10 points</td><td>10 points</td></tr><tr><td><strong>Activities</strong></td><td>These include actions like posting updates, commenting, liking, uploading files, following colleagues, completing to-dos, and sending recognitions.</td><td>These involve actions like posting questions, creating polls or events, sharing ideas, installing apps, and receiving mentions or recognition.</td><td>These include creating wikis, posts, projects, departments, templates, groups, completing milestones, or providing feedback to MangoApps support.</td></tr></tbody></table>

To ensure fairness and prevent misuse, there are daily point limits for each activity type. Points are awarded instantly when an activity is completed and are accompanied by a visual animation for immediate feedback.

<figure><img src="https://1570117564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKTG8tJVFEuapHmLNC%2Fuploads%2FNcfTCcTgF8Y12n7HnLCe%2Fehtrethe.png?alt=media&#x26;token=f4e8e884-4cf3-401c-9a3b-06445d083696" alt=""><figcaption></figcaption></figure>

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#### **Levels**

Levels represent your overall engagement in MangoApps and increase as you earn more points. Advancing to higher levels requires not only more points but also **consistent activity**.&#x20;

If you're inactive for more than **five business days**, you may need to earn additional points to reach the next level. However, your existing points **are never lost**.

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#### **Badges**

Badges are surprise rewards given for completing specific actions in MangoApps. While they don’t directly impact your level, earning badges often involves activities that also generate points.&#x20;

<figure><img src="https://1570117564-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKTG8tJVFEuapHmLNC%2Fuploads%2FIY8PejNLej2Dj6D0XzZd%2F12-05-2025-10-18-15.png?alt=media&#x26;token=35ed04fb-00c5-4dc3-9637-4e85568854b3" alt="" width="563"><figcaption></figcaption></figure>

Badges are permanent achievements and cannot be deleted or altered by an admin.

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### **FAQ**

**Q. Why didn’t I earn a badge like my colleague?**

A. Due to **daily point limits**, you may not receive a badge if you exceed the allowed activity threshold — even if you performed similar actions.

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**Q. What happens if I delete an activity?**

A. Deleted activities **don’t earn points** and existing points are not reversed.

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**Q. Do badges help me level up faster?**

A. No — badges are separate from points. However, earning many badges means you are probably completing more point-earning actions.

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**Q. Do guest users earn Levels & Badeges?**

A. No - guest users do not accrue points, earn badges, or feature on the leaderboard.
