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MangoApps User Guide
MangoApps User Guide
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    • Levels & Badges Tools
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  • 🆕Trackers
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  • ADDITIONAL RESOURCES
    • Troubleshooting Guide
      • Supported Platforms and Browsers
    • Submit a Support Ticket
    • Release Notes
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On this page
  • Overview
  • Levels & Badges Tabs
  • Viewing Levels & Badges from Your Profile
  • Understanding Points, Levels, and Badges
  • FAQ
  1. Levels & Badges

Levels & Badges Tools

Level up and earn badges, just for doing your job!

PreviousLevels & BadgesNextLibraries

Last updated 6 days ago

Overview

MangoApps makes work fun with a built-in Levels & Badges system that rewards you for your day-to-day activity on the platform. As you interact, collaborate, and contribute, you earn points, unlock levels, and collect badges — all visible on your profile for a bit of friendly competition and motivation.

Admins can enable the Levels & Badges feature from the Admin Portal > Modules > Levels & Badges > Toggle ON


Levels & Badges Tabs

The Levels & Badges feature in MangoApps gamifies your work experience, encourages engagement, and highlights your contributions to the company network. From the Levels & Badges Tab, you can view your Level, Badges, and see the company leaderboards.

Current Level Tab

In this tab, you can view your current level and check out your most recent badge.

This tab also provides information on how many points you’ve earned and how many more you need to level up.

Furthermore, you can see the total gamification points you have accrued over the lifetime of your account.


Badges Tab

From this tab, view all the badges you have earned.

Hover over a badge to see how and when you earned it and/or scroll down to explore the badges still available to unlock.


Leaderboard Tab

This tab displays the monthly rankings on the company leaderboard. Click a user's card to see their profile.

Scroll down to check out the company's all-time ranking. Your position will be displayed at the top to help you easily track your position in the rankings.


All Activity Tab

View a company-wide feed of all recent level and badge activity.


Viewing Levels & Badges from Your Profile

For a quick summary of your achievements click your Profile Image in the top-right corner of the portal to view your points and current level.

Alternatively, if the widget has been enabled, you can go directly to your Profile to view:

  • Your total points and level.

  • Your recently earned badges.

  • A full list of all your badges.


Understanding Points, Levels, and Badges

How Points Work

Points in MangoApps are earned through active participation on your network. Activities are grouped into three categories based on frequency: frequent (low-point), occasional (medium-point), and sporadic (high-point).

Everyday Activities (Frequent)
Less Common Activities (Occasional)
Big/Important Activities (Sporadic)

Points Earned

1 point

5 point

10 points

Daily Cap

10 points

10 points

10 points

Activities

These include actions like posting updates, commenting, liking, uploading files, following colleagues, completing to-dos, and sending recognitions.

These involve actions like posting questions, creating polls or events, sharing ideas, installing apps, and receiving mentions or recognition.

These include creating wikis, posts, projects, departments, templates, groups, completing milestones, or providing feedback to MangoApps support.

To ensure fairness and prevent misuse, there are daily point limits for each activity type. Points are awarded instantly when an activity is completed and are accompanied by a visual animation for immediate feedback.


Levels

Levels represent your overall engagement in MangoApps and increase as you earn more points. Advancing to higher levels requires not only more points but also consistent activity.

If you're inactive for more than five business days, you may need to earn additional points to reach the next level. However, your existing points are never lost.


Badges

Badges are surprise rewards given for completing specific actions in MangoApps. While they don’t directly impact your level, earning badges often involves activities that also generate points.

Badges are permanent achievements and cannot be deleted or altered by an admin.


FAQ

Q. Why didn’t I earn a badge like my colleague?

A. Due to daily point limits, you may not receive a badge if you exceed the allowed activity threshold — even if you performed similar actions.


Q. What happens if I delete an activity?

A. Deleted activities don’t earn points and existing points are not reversed.


Q. Do badges help me level up faster?

A. No — badges are separate from points. However, earning many badges means you are probably completing more point-earning actions.


Q. Do guest users earn Levels & Badeges?

A. No - guest users do not accrue points, earn badges, or feature on the leaderboard.

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