> For the complete documentation index, see [llms.txt](https://guides.mangoapps.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.mangoapps.com/admin-guide/analytics/posts-dashboard.md).

# Posts Dashboard

### Overview

The **Posts Dashboard** provides admins with a detailed view of how posts are created, shared, and consumed across the organization. It highlights publishing patterns, audience engagement, and viewing trends to help you measure communication effectiveness.

<figure><img src="/files/Pqe5l5E7EwHTYuGQoJfF" alt="" width="563"><figcaption></figcaption></figure>

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### Filters and Time Frames

The Posts Dashboard offers flexible filters to tailor insights:

* **Category filter** – choose specific post categories (e.g., Sales, Weekly Status, Customer Success) or view “All.”
* **Time filter** – options for 1 week, 4 weeks, 12 weeks, 1 year, or a custom date range (7–365 days).
* All charts and metrics update dynamically when filters are applied.

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### Total Posts

This metric shows the overall posting activity during the selected time range.

**Definition**: Total number of new posts published (first published, not drafts or reposts).

* Includes company posts, team posts, and posts targeted to specific users or criteria.
* Deleted posts (soft or permanent) are excluded, but archived posts are included.

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### Posts by Type

This breakdown shows what kinds of posts are being published.

<figure><img src="/files/N7fd8q82uQHTYdcczQhy" alt=""><figcaption></figcaption></figure>

Categories outlined in this metric includes:

* **Company posts** – visible to the entire network.
* **Team posts** – shared within specific groups, departments, or projects.
* **User-specific / criteria posts** – targeted to individuals or user segments.

This information is useful for understanding whether posts are being used as broad communications or targeted updates.

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### Post Open Rates

Post Open Rates measure how effectively posts are being read by their intended audience.&#x20;

The formula used to calculate this percentage follows:\
**Open Rate (%) = (Total unique views on posts ÷ Total audience of those posts) × 100**, with the dashboard also showing comparisons to industry benchmarks.&#x20;

Open rates are based on **unique** user views rather than total views and apply only to posts published during the selected period.

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### Post Publishing Trend

This chart shows how many posts are being published over time.

<figure><img src="/files/02uafyUwWwyftH0QiA1j" alt=""><figcaption></figcaption></figure>

**Format**: Bar chart grouped by day, week, or month depending on the selected time filter.

**Purpose**: Identifies peaks and dips in posting activity and helps monitor communication cadence.

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### Posts Open Trend

This graph reveals how audiences are engaging with posts once they are published.

<figure><img src="/files/YlAvTb5mYXklCdQWpON9" alt="" width="501"><figcaption></figcaption></figure>

**Metrics**:

* **Total views** – all views, including repeats by the same user.
* **Unique views** – distinct users who viewed the post.

**Format**: Dual-line chart that changes granularity based on the selected time range.

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### Posts Open by Platform

This section shows where posts are being read.

<figure><img src="/files/hglMI6ZLQBkDgfyTYiEV" alt="" width="500"><figcaption></figcaption></figure>

**Platforms included**: Web Portal, iPhone, iPad, Android, Email, and Others (e.g., API, MS Teams).

**Metrics tracked per platform**:

* **Unique views** – distinct users viewing posts on that platform.
* **Total views** – all views, including repeat views.

This information helps determine which channels are most effective for reaching employees.

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### Post Engagement

This table gives detailed insights into individual post performance.

<figure><img src="/files/mNHrs2CSYJXUCB6wBlg1" alt=""><figcaption></figcaption></figure>

**For each post, you see**:

* Title (with link)
* Audience (company, team, or user-targeted)
* Type (Content or Alert)
* Special settings (e.g., Announcement, Must Read, ACK Required, Boosted, Governance enabled)
* Publish date
* **Unique views** and **Total views** during the selected period

Posts can be sorted to highlight either most- or least-engaged content. Click the chart icon next to the posts **Total Views** to go directly to that [posts insights page](https://guides.mangoapps.com/user-guide/posts/published-posts-actions/view-insights).

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#### CSV Export

Admins can export post engagement data for deeper analysis.

* **Exported data includes**: Post title, audience, type, settings, published date, unique views, total views, and links.
* Posts with zero views are excluded from exports.
* Useful for offline reporting and historical comparisons.

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### Deleted or Moderated Posts

To maintain accuracy, deleted posts are **excluded** from analytics.

* **Deleted posts** – both soft-deleted (in trash) and permanently deleted – do not appear.
* **Moderated posts** – posts sent to moderation (either automatically or via flags) are still included, since they were published and available during the time frame.