⚙️Manage Your Settings
Notification Center
Ensure that you always see the notifications that are most important to you in any platform (web, desktop, and mobile) by configuring your settings.
To navigate to your settings, hover over your account profile photo in the upper right hand corner of the screen. Select Change My Settings from the dropdown menu.
This will take you to the Notification Center, where you can enable or disable notifications for a particular platform, customize your notifications on a more granular level, and even create exceptions.
Even if notifications are disabled for all platforms, notifications within the domain will remain enabled.
How do Notification Preference Exceptions Work?
There are instances when it becomes crucial to either ensure receipt of all notifications from a specific team or, conversely, mitigate an influx of notifications from that team. In such cases, users have the option to incorporate exceptions into their notification settings.
To establish an exception for specific teams, select the relevant team or teams. Users can then fine-tune their notification experience by enabling or disabling notifications across various platforms according to their preferences.
Users can edit or delete a created exception by hovering over it. To edit, select the pencil icon, and to delete the exception, click on the trashcan icon.
Notification Hierarchy
What is the hierarchical order of notification precedence between admin defaults, team settings, and individual preferences?
The hierarchy of notification settings operates as follows:
Users: Individual level settings take precedence. The system prioritizes any modifications made by an individual user to either their own individual settings or team settings, ensuring personalized preferences are respected.
Teams: Team settings serve as the next layer of default for users who are members of that specific team. Changes at the team level impact members within that team.
Domain Defaults: The broadest level is the domain default, which serves as the baseline for everyone. All users, unless specified otherwise at the individual or team level, will default to the domain-wide settings.
In summary, the order of precedence is Users > Teams > Domain, with users' settings taking precedence over teams, and teams taking precedence over domain defaults.
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