Custom Embed Assistant (BYOA)
Last updated
MangoApps AI Guide
Last updated
Bring Your Own Assistant (BYOA) is a capability in MangoApps' AI Studio that gives organizations the flexibility to integrate and personalize third-party AI assistants directly within their digital workplace. This feature expands on MangoApps’ existing AI integrations by supporting external and embeddable assistants—giving admins full control over the assistant's behavior and visibility.
This guide will take a look at the “Custom” option under Modules > AI Studio > Assistants > Connect Your Assistant, which allows admins to embed a third-party AI assistants using an embeddable code. This addition complements the existing integrations with and OpenAI assistants.
Custom Embed Code Support: Paste the embed code provided by your third-party AI provider directly into MangoApps.
Personalization with Substitution Tags: Leverage MangoApps substitution tags to dynamically insert user profile data—such as names, roles, or custom fields (text or dropdown)—into the assistant experience.
Audience-Based Access Control: Admins can define which users or groups can access the custom assistant, across both the web and mobile apps.
Navigate to Modules > AI Studio > Assistants > Connect Your Assistant and select the “Custom” option.
Fill in the information under the Configure Assistant section. Then, paste your third-party assistant’s embed code into the designated field under the Customize Assistant section.
Optionally, include substitution tags for personalization. Lastly, configure visibility and access settings for your target audience.
Custom assistants appear in the top navigation bar or as the default assistant if set by an admin. The design and functionality of the assistant depend entirely on the third-party provider.
Custom assistants are not listed in the AI Assistants module, which only displays assistants built using MangoApps-native tools.
