Guide Index
Guides HomeMangoApps WebsiteCommunity & SupportBlog & Resources
MangoApps AI Guide
MangoApps AI Guide
  • 🥭MangoApps AI Guide
  • Overview
    • Overview of MangoApps AI Studio
    • Introduction to AI Assistants
      • HR Support AI Assistant Use Case
      • Company Knowledge AI Assistant Use Case
      • IT Support AI Assistant Use Case
  • User Portal
    • User Getting Started
    • 🆕AI Assistants
      • 🆕Using AI Assistants
      • 🆕Out of the Box AI Assistants
    • AI Agents
      • Out of the Box AI Agents
      • Using AI Agents in Trackers
  • Admin Portal
    • Admin Getting Started
    • AI Admin Role
    • 🆕AI Studio Module
      • 🆕AI Studio Insights
      • AI Assistants
        • Create an Assistant
        • 🆕Writing Instructions for AI Assistants
        • Use Case Examples
          • Setting up an HR Support AI Assistant
          • Setting up an IT Support AI Assistant
      • AI Agents
        • Create an Agent
      • AI Service Providers
      • Templates
      • 🆕AI Settings
    • Understanding Your Knowledge Base
    • Navigation Menu
    • Widget
  • Bring Your Own Assistant
    • 🆕Custom Embed Assistant (BYOA)
    • Integration with AWS Bedrock
  • External Knowledge Bases
    • 🆕Overview of External Knowledge Bases
    • 🆕Knowledge Base: Confluence (Basic Authentication)
    • 🆕Knowledge Base: Confluence (OAuth 2.0 Authentication)
    • 🆕Knowledge Base: SharePoint
    • 🆕Web Page Crawler
  • Mobile
    • Download the App
  • Additional Resources
    • AI Studio by MangoApps
Powered by GitBook
On this page
  1. External Knowledge Bases

Overview of External Knowledge Bases

PreviousIntegration with AWS BedrockNextKnowledge Base: Confluence (Basic Authentication)

Last updated 2 days ago

AI Assistants in MangoApps can connect to your company’s external knowledge bases—enabling them to answer user queries using content stored outside of MangoApps. Supported sources include SharePoint, Confluence, and internal websites or pages, expanding the reach and relevance of AI-powered responses.

These setup guides provide step-by-step instructions to connect and configure each source. You will learn how to authenticate securely, filter content using regex, and set up automatic sync intervals—ensuring your AI Assistant always provides accurate and up-to-date information. Once connected, the user experience remains consistent, whether the AI Assistant is using internal MangoApps data or content from external systems.

A maximum of 5 external knowledge bases can be created.

🆕