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MangoApps AI Guide
MangoApps AI Guide
  • 🥭MangoApps AI Guide
  • Overview
    • Overview of MangoApps AI Studio
    • Introduction to AI Assistants
      • HR Support AI Assistant Use Case
      • Company Knowledge AI Assistant Use Case
      • IT Support AI Assistant Use Case
  • User Portal
    • User Getting Started
    • 🆕AI Assistants
      • 🆕Using AI Assistants
      • 🆕Out of the Box AI Assistants
    • AI Agents
      • Out of the Box AI Agents
      • Using AI Agents in Trackers
  • Admin Portal
    • Admin Getting Started
    • AI Admin Role
    • 🆕AI Studio Module
      • 🆕AI Studio Insights
      • AI Assistants
        • Create an Assistant
        • 🆕Writing Instructions for AI Assistants
        • Use Case Examples
          • Setting up an HR Support AI Assistant
          • Setting up an IT Support AI Assistant
      • AI Agents
        • Create an Agent
      • AI Service Providers
      • Templates
      • 🆕AI Settings
    • Understanding Your Knowledge Base
    • Navigation Menu
    • Widget
  • Bring Your Own Assistant
    • 🆕Custom Embed Assistant (BYOA)
    • Integration with AWS Bedrock
  • External Knowledge Bases
    • 🆕Overview of External Knowledge Bases
    • 🆕Knowledge Base: Confluence (Basic Authentication)
    • 🆕Knowledge Base: Confluence (OAuth 2.0 Authentication)
    • 🆕Knowledge Base: SharePoint
    • 🆕Web Page Crawler
  • Mobile
    • Download the App
  • Additional Resources
    • AI Studio by MangoApps
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  • Overview
  • AI Agents vs. AI Assistants
  1. Admin Portal
  2. AI Studio Module

AI Agents

PreviousSetting up an IT Support AI AssistantNextCreate an Agent

Last updated 4 months ago

Overview

AI agents enable your system to handle complex tasks with minimal manual intervention. Whether it's shortlisting candidates, translating documents, or generating reports, these agents can significantly enhance productivity.

From this tab, admin users can Re-Order, Create, Delete, or Edit available AI Agents.

Re-Ordering Agents will alter their order within the dropdown menu in the User Portal. For example, in trackers.


AI Agents vs. AI Assistants

AI Assistants and AI Agents serve distinct purposes within your organization.

AI Assistants are conversational, employee-facing tools that leverage company knowledge bases to provide responses, handle tasks like information retrieval and content creation, and are designed for one-on-one user interactions.

In contrast, AI Agents operate in the background, automating tasks within workflows (e.g., Tracker Workflows in version 18.3). They handle tasks using company processing data and are built for process automation and executing chained actions.

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