# AI Agents

### Overview

AI agents enable your system to handle complex tasks with minimal manual intervention. Whether it's shortlisting candidates, translating documents, or generating reports, these agents can significantly enhance productivity.

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From this tab, admin users can **Re-Order**, **Create**, **Delete**, or **Edit** available AI Agents.

Re-Ordering Agents will alter their order within the dropdown menu in the User Portal. For example, in trackers.

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### AI Agents vs. AI Assistants

**AI Assistants** and **AI Agents** serve distinct purposes within your organization.&#x20;

**AI Assistants** are conversational, employee-facing tools that leverage company knowledge bases to provide responses, handle tasks like information retrieval and content creation, and are designed for one-on-one user interactions.&#x20;

In contrast, **AI Agents** operate in the background, automating tasks within workflows (e.g., Tracker Workflows in version 18.3). They handle tasks using company processing data and are built for process automation and executing chained actions.

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