FAQ

When will I receive a notification from the Posts Module?

You will receive a notification for the following:

  • A post with the "Announcement" tag is published in user's teams

  • A post with the "Must Read" tag is published in user's teams

  • A post is published in a user's team or from co-workers the user is following

  • A post is published in the user's pinned teams

  • A post in the user's teams or posts from co-workers the user follows receive comments/replies

  • A post in the user's pinned teams receive comments/replies

  • A post created by the user receives comments/replies

  • Any of the user's team posts or posts from co-workers the user is following is edited

  • Posts created by the user are edited

Can guest users create, edit, and collaborate on Posts?

Yes! Guest users can create, edit, and collaborate on Posts as long as they are given permission by the network admins. For more information on Guest features, click here.

Which Posts templates does MangoApps provide out-of-the-box?

The out-of-the-box templates include:

  • Blank: Create a post from scratch

  • Newsletter Template 1 - 5: MangoApps offers 5 distinct variations of the Newsletter Template, allowing you to select the one that best suits the layout of your content.

  • Photo: This template is best for showcasing a photo or GIF

  • Weekly or Monthly Summary: Use this template to communicate status, progress towards goals, metrics, and overall summary on a project.

  • Video: This template is best for showcasing a video

  • Audio: Create post showcasing an audio file.

  • Action Plan: Use this template to share an executive action plan.

  • How To Article: Use this template to prepare a step-by-step guide to complete a task by embedding videos, podcasts, and images.

  • New Employee: Use this template to make an announcement when a new employee joins the company.

  • Employee Feedback: Create a post asking for employee feedback.

  • Contest: Use this template to inform employees about a contest running in the organization.

  • Webinar: Use this template to share webinar information.

  • Employee Promotion: Use this template to celebrate an employee's promotion.

  • Collect Feedback: Easily share internal surveys with this feedback template. It includes a branded image, a short description, and a button.

What are the differences between the Posts, Wikis, and Notes modules?

Although these 3 modules are great for showcasing content, they posses variations in their functionality and features:

Feature

Posts

Wikis

Notes

Intuitive visual text editor

System templates

Option to limit editing by other team members

Export as PDF file

Ability to attach files and resources

Images only

Track total and unique views

Allow comments, reactions, and other social actions

Detailed access tracking

Save as a draft

Revision tracking and rollback

Ability to organize in parent-child hierarchy

Schedule a publish date

Custom templates

Ability to organize in categories

Ability to mark it as must-read

Ability to require view acknowledgement

Block-based templates and editing

Featured cover image

Listen as a podcast

Real-time editing with coworkers

Typical content length

Medium/Short

Long

Medium/Short

Typical update frequency

Rare

Low

High

Share in a team

Required

Required

Optional

Sharing control

Team/ Intranet

Team

Private/ Limited/ Team

Mobile support

View and create

View Only

View only

When should I use this feature?

Use a post when sharing important information that you want all users within a group (or the company) to see. This feature is similar to mass emails.

Posts are better for long term content (with longer term value) as they offer:

  • Longer form content

  • The ability to add rich media with pictures and videos. Posts offer formatting options to give you control over the look and feel of the content

  • Features like acknowledgement, must read, scheduling in advance

  • Can be set to auto-expire (governance is available)

  • Appear in both the news feed and its own module, which makes them easy to refer back to

  • Boost options (with options to boost to users who haven’t read it yet or all users)

  • User insights

  • Podcast features

Common use cases for this feature include:

  • Company or team news and announcements

  • Share photos

  • videos or podcasts

  • Leadership messages

  • Business updates

  • Process updates

  • Weekly status reports

  • Employee introductions or promotions

  • All internal employee communications

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