🎙️My Recordings

Access, manage, and share your recorded content

Overview

The My Recordings Module serves as a centralized hub where users can conveniently access, organize, and share their recorded content. This includes the capability to upload videos and screenshots captured using third-party software. Furthermore, any recordings made using Mango Recorder that are stored online can be readily accessed not only directly through the Mango Recorder client but also through the web portal's 'My Recordings' module.

My Recordings have a consolidated 'All' tab for both videos & screenshots recorded by the user. Videos & Screenshots tab are filtered views of the user's recordings. My Recordings module on the web can be viewed in 2 ways - grid & list views.

From the left pane, click icon, navigate to More> My Recordings.

Here you will see:

All: You can view all the videos and screenshots here.
Videos: You can view the list of videos created or downloaded here.
Screenshot: You can view the list of screenshots created or downloaded here.
Grid View: You can view the list of videos and screenshots in the grid view.
List view: details of video and screenshots given in the list form.
New
- Upload Video: Click to upload the created video.
- Record Video: Click to record the video.
- Upload Screenshot: Click to upload the screenshot.
- Capture screenshot: Click to capture the screenshot.
More:

Settings: Uploader gets a secure internal link, or a public link based on their default privacy share settings

Video recordings & screenshots captured support the following levels of default permissions out of the box.

Only You
- Will be visible to the creator of the video / screenshot.
Everyone
1. All authenticated network users will be able to view the video / screenshot.
2. Login to the domain is required to view the video / screenshot. Public
Public
- Anyone with a public link can view the video / screenshot.
- No login into the network is required.

When default privacy settings are changed by the user, the permissions get changed for all the existing videos / screenshots in the user's My recordings.

Out-of-the-box the default privacy for all users will be 'Everyone'.

Individual permissions on a specific video / screenshot can also be changed to be more private or more open as per the need.

When a new video / screenshot is added to My Recordings, they automatically inherit the current default privacy settings of the users.

Explore insights: Creators of video & screenshots can get insights on their shared recordings.

These insights include, for each of the recordings, the key insights include:

Video duration: For each video recording time of the video.
Views: Total views for each recording.
Unique Views: Unique users who have viewed the recording.
Downloads: Total downloads for each recording.
Reactions: Total reactions received for each recording.
Pinned: Total number of times each recording has been pinned.
CTA clicks: Total number of times the call-to-action button (if present) has been clicked for each recording.

These insights can be downloaded in a .xls file for further analysis.

User Actions

Each recording has the following actions available
- Share: Ability to share recordings with other users, teams, full company or publicly.
- Pin / Unpin: Ability to pin record for direct access via Username Dropdown (top tight) > Pinned List of items.
- Permissions: Managing permission of the recordings shared with users using privileges of owner, editor, viewer & viewer (no download).
- Rename: Ability to rename the recordings.
- Set Hashtags: Ability assign hashtags to make it easier to search.
- Set Call to Action: Video creator can add a call to action.
- Set Thumbnail: Video creator can add a thumbnail to the video.
- Download: Click to download the video/Image/screenshot.
- Delete: Click to delete the selected video/screenshot.
- Enable Subtitles: Video creators can generate closed captions (CC) for the video.
Bulk actions are available to make it easier for the creator to manage their recordings.
The ability to search for recordings using names or hashtags is available.
The ability to directly upload videos & screenshots to 'My Recordings' is available (under My Recordings > New).

Video closed captions (CC) in multiple languages

Ability to generate closed captions (CC) / subtitles for the audio in videos (under My Recordings > Select a video > Enable Subtitles).
The ability to generate closed captions (CC) is available to domain & intranet admins only.
Auto-generating closed captions can auto-detect the source language (based on the first 2 minutes of the video) or the admins have the option to specify the source language.
Closed captions can be generated using the Mango Apps AI engine in different languages being used in the domain (up to a max of 6).
Admins have the additional ability to upload closed caption files (.vtt file) in any language and modify the auto-generated captions as well.
Based on the end user preference of language, the default closed captions are auto selected when the video is played.

Video call-to-action for important links

The ability to have a call-to-action button setup for any video is now available (under My Recordings > Select a video > Create call to action).
The ability to set call to action on a video is available to users with owner privilege on the My Recording & domain admins.
The ability to customize call-to-action button text, button color, button text color and button link is available.
Call to action can be to a link to fill out a form, a survey, to download a resource or to any other important link that you want the user to go to.
The Call-to-action button is shown when the video is played and at the end of the video.

Integrated with posts, pages, courses & campaigns

Recordings that you have created are available to embed in a post image block, video block and text + media block (via Add Media > My Recordings tab).
Recordings that other users have created and have given either 'Full Company' access or Public access are available via Add Media Dialog > Fetch from URL tab.
Recordings that you have created are available to embed in the page media widget and rich text with media widget.
Recordings that you have created are available to use in a chapter in a course as well (via Add Media > My Recordings tab).
Recordings that you have created are also available to use in a campaign also (via Add Media > My Recordings tab).

When a new video / screenshot is added to My Recordings they automatically inherit the current default privacy settings of the user.

Each recording (video / screenshot) can be shared (under My Recordings > Each recording clicks on the 'share link' icon) with

People
Team
Public

For each recording (video / screenshot) you can get a secure link and public link (if the recording is public) from the Mango Recorder client app (under list of my recordings in the client app > Each recording clicks on "..." > Get internal link / Get a public link).

Users who can access the video / screenshot via the link will be determined after the Just-In-Time (JIT) permission check is applied on click of the video / screenshot link.

Share with colleagues: You can share recordings with individuals’ members/ colleagues within the organization.
Share with Team: You can share the recordings with a pre-defined collection of teams within the organizations.
Copy Public link: This option is shown only when the file has public permission. This link can be used by anybody without logging into the domain to view the file.
Copy Internal Link: This option is always shown. To see a file with this link, a user must log in to the domain and must have permission to see it. This is a mlink.

Please refer the video for sharing recording for more details.

FAQs

What document file types are supported by the Mango Recorder Viewer?

Currently, we support more than 50 document types, and the list continues to grow. The supported file types are listed below.

1. DOCX

2. ODT

3. SXC

4. SXW

5. STC

6. STW

7. FODS

8. FODT

9. UOS

10. UOT

11. PPT

12. PPTX

13. CSV

14. DIF

15. XLT

16. DOCBOOK

17. XSL

18. XLTX

19. XLSX

20. ODP

21. XLS

22. HTM

23. OTT

24. PPSX

25. XLA

26. XLTM

27. DOTM

28. WPS

29. HTML

30. POTX

31. GDOC

32. PDF

33. HTM

34. RTF

35. CSV

36. ODP

37. XML

38. MOBI

39. DOT

40. DOCM

41. ODS

42. POTM

43. DOTX

44. XLSM

45. XLSB

46. TXT

47. GDOC

How many PC’s can I install Mango Recorder on, using a single license?

Mango Recorder is licensed per user. Each purchased user can have the software installed on up to two machines – for example, you can install your program on both a desktop and a laptop (typically, people install it at work and at home). As long as you are the only user, this is a valid use of your license.

If you wish to install on an another computer then as long as you uninstall from one of the two machines you have earlier installed it on before you install on the new machine you will still be within the terms of your license.

What browsers does the Mango Recorder Viewer work on?

Mango Recorder view will work on 99% of modern browsers. The shortened list of modern browsers that are certified with the Mango Recorder viewer includes: Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari, and Opera.

What is the maximum file size the Mango Recorder Viewer can display?

The viewer currently supports files of up to 2 GB to that can be viewed on the viewer.

How do I cancel/delete my Mango Recorder account?

Refer instructions here to cancel your Mango Recorder account, please note once your account is cancelled all your domain data will be immediately and permanently deleted. A cancellation from a paid level of service does not issue an account credit or refund.

Login to your Mango Recorder account from the web.
Navigate to “Billing” Tab.
Scroll down to the bottom of the screen & click “Please cancel my account”.

** Please understand that this action is irreversible and data will be lost upon continuing.

How do I share a file or folder using Mango Recorder?

When a new video / screenshot is added to My Recordings they automatically inherit the current default privacy settings of the user.

Each recording (video / screenshot) can be shared (under My Recordings > Each recording clicks on the 'share link' icon) with

People
Team
Public

For each recording (video / screenshot) you can get a secure link and public link (if the recording is public) from the MangoRecorder client app (under list of my recordings in the client app > Each recording clicks on "..." > Get internal link / Get a public link).

Users who can access the video / screenshot via the link will be determined after the Just-In-Time (JIT) permission check is applied on click of the video / screenshot link.

What annotations are available for screen captures?

Pointer: Use the cursor selection tool to select and move a shape or text that has already been added to your captured image.
Undo: Use the undo shortcut to undo your last edit to the image. There are multiple levels of undo.
Redo: Use the redo shortcut to reverse your last undo action. There are multiple levels of redo.
Draw Rectangle: Click and drag with the Draw Rectangle tool selected to add a rectangle to your captured image.
Draw Circle: Click and drag with the Draw Circle tool selected to add an ellipse to your captured image.
Draw Line: Click and drag with the Draw Line tool selected to add a line to your captured image.
Draw Pencil: Click and hold with the Draw Pencil tool selected to use freehand drawing on your image.
Draw Text: Click and drag to add a text box to your captured image then type in it to add the text.
Draw Arrow: Click and drag in the direction that you want the arrow to point to add it to your captured image.
Draw Arrow followed by Text : Click and drag to add an arrow followed by a text box.
Pixelate: Make an area of the picture unrecognizable or unreadable.
Crop: Select the region of the image that you want to keep.
Highlighter: Click and highlight a specific area of the image captured.
Arrow and Text Color: Change the color of the arrows along with the text.
Stroke: Change the Border color
Fill Color: Fills the shape you have selected with a color that you choose.
Border Thickness: With your shape selected, choose the line thickness of the outline of your shape.
Text size: Change the Text size

What visual properties are available for video annotation?

The following are the different types of annotations to choose from

1. Rectangle: Allows to highlight or obfuscate parts of your video with rectangular shapes.

2. Ellipse: Allows to highlight or obfuscate parts of your video with elliptical shapes

3. Text: allows to add text to your video

4. Arrow: allows to point to a particular area of your video

5. Line: Use this to Draw a simple line

6. Draw Pencil: Pencil Tool creates free-form or freehand drawings on the video

For every element type there is a specific set of properties available to change the look of the element (e.g. border thickness, border color, fill color, font style, and font size). You can change the options for an existing element after selecting it, but also for the next element to be drawn after selecting a drawing tool.

You can position the annotation on any video by dragging and dropping it within the video player. Use the small squares on the corners of the annotation to make them bigger or smaller.

How can I annotate a previously captured video?

To annotate a previously captured video with Mango Recorder, navigate to the Mango Recorder Video Gallery, right click on the video you wish add annotations and click on Edit Video.

Clicking on edit would open the video in the Mango Recorder video editor, you can now add annotations to the same.

How do I import videos from my local drive into Mango Recorder?

When you double-click a file to open it, Windows examines the file name extension. If Windows recognizes the file name extension, it opens the file in the program that is associated with that file name extension.

However, you can change the program that is associated with recognized file name extensions so that Windows opens all files that have this extension in the new associated program.

The following steps describe how you can open a video file with Mango Recorder to enable annotation capabilities.

1. Locate the video file on your local drive.

2. Right click on the file you wish to open in Mango Recorder.

3. Click Open With then choose Mango Recorder.

Why does it say “Video conversion in progress…”?

When videos are first uploaded, there will be some time before they can be played. A message is shown alerting that a video conversion process is in progress. During the video conversion process, videos are converted to MP4 format for the Mango Recorder Web view for playback.

What video formats are supported by Mango Recorder viewer?

Mango Recorder supports multiple formats for playback and streaming across web, desktop, and mobile clients including:

What types video file types can be annotated via Mango Recorder from the local drive?

Mango Recorder video editor by default supports all the all files that is supported by the Windows Media Player installed on your system, this may differ from system to system depending upon the Codecs installed by the user.

Refer https://support.microsoft.com/en-us/kb/316992 for the multimedia file types that are supported by different versions of Windows Media Player.

Note: The output of the videos annotated with Mango Recorder will always be .MP4 (X264)Video file format.

How to avoid background noise when recording a video?

Reducing noise in your recordings is easiest done by recording in a quiet place to start with. Make sure to turn off fans, air conditioners, furnaces, and anything else that is making noise in your recording space. If you have your computer in your room with you, try to use a microphone that is designed to reject noise from the rear, and keep the microphone faced away from the computer.