Hashtags Tools
Compile and find information easily
Overview
Hashtags in MangoApps are a powerful way to categorize and discover content across your domain. By using the # symbol followed by a word or phrase (e.g., #SalesWin), users can organize updates, posts, wikis, files, and more into searchable and clickable topics. Hashtags make it easier to find related information and stay informed about topics of interest.
Accessing the Hashtags Module
To view all hashtags in your domain:
Go to the left-hand navigation menu.
Click Hashtags.
The Hashtags screen displays both Admin Defined and User Defined hashtags:
Admin Defined: Pre-configured or created by network admins. These cannot be edited or deleted by regular users.
User Defined: Created by users within the domain. These can be edited or deleted (unless restricted by admin settings).
Note: Guest users cannot create or follow hashtags.
Exploring and Filtering Hashtags
On the Hashtags screen, you can:
Search for a specific hashtag
Filter by Category
Filter by Hashtag Type:
All Hashtags
Super Hashtags Only
Hashtags I Follow
Hashtags I Do Not Follow
Hashtag Actions via the Three Dot Menu
Click the three-dot menu (⋯) next to any hashtag to access these options:
Follow Hashtag: Stay updated on new or modified content tagged with this hashtag.
View Details: See all content items that use this hashtag.
View Followers: See a list of users who follow the hashtag.
Edit: Available only for User Defined hashtags.
Delete: Also available only for User Defined hashtags. Deleting a hashtag removes the tag from associated content but does not delete the content itself.
Following Hashtags
To follow a hashtag:
Click the three-dot menu next to the hashtag.
Select Follow Hashtag.
Followed hashtags are marked with a star icon. You will receive real-time notifications (across platforms) whenever:
New content is tagged with the hashtag.
Existing tagged content is updated.
Viewing Hashtag Details and Followers
View Details: See all associated items (posts, polls, wikis, files, events, and more).
View Followers: See who in your domain is following that hashtag.
Only network users (not guests) can follow hashtags.
Super Hashtags
Super Hashtags are special tags marked with a unique symbol. These are:
Designated by network admins.
Intended to flag authoritative, best-in-class, or baseline content.
Restricted to use by selected users, as defined by admins.
Associating Hashtags with Content
You can add hashtags to most types of content in MangoApps (posts, ideas, wikis, campaigns, etc.) simply by typing # followed by the topic.
If the hashtag does not already exist:
A Create New Hashtag link will appear.
Click it to instantly create the hashtag and make it available system-wide (if your admin allows it).
Frequently Asked Questions
Q: Are there rules for naming a hashtag? A: Yes:
Use only letters and numbers (no punctuation or special characters).
Must be a single word (no spaces).
Minimum 3 characters.
Uppercase and lowercase characters are allowed and preserved.
Q: Can I search using a hashtag? A: Yes, just type the hashtag in the search bar on any platform.
Q: Who can edit hashtag properties?
A: Hashtags properties can be edited as follows:
Admin Defined hashtags: Only network admins can edit.
User Defined hashtags: Editable by the user who created them (if permissions allow).
Super Hashtag status: Can only be assigned by network admins.
Q: When I click on a hashtag, can I see all related content? A: Yes, you’ll see all content associated with that hashtag that you have at least viewer access to.
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