# Chat Window

### Overview

The MangoApps Messenger chat window offers several options to help you effectively communicate and manage your conversations. 

<figure><img src="https://3693805607-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKeqZjMzBbs9zhZdkH%2Fuploads%2FXEeILTuwlvnyjPCTvlbY%2F20-01-2025-11-12-00aaaa.png?alt=media&#x26;token=378e9509-ee6a-4dbb-9f4d-c085eb44add6" alt="" width="563"><figcaption></figcaption></figure>

***

### **Pin Item**

Click the thumbtack icon to [pin an active chat](https://guides.mangoapps.com/desktop-and-mac-apps-guide/open-chats#managing-active-chats) to the top of the dynamic panel, located to the left of the chat window. Once pinned, the **Unpin Item** option will appear in the 3-dot action menu at the top right of the chat window when the chat is selected.

***

### Shared Files Panel

This panel displays all files shared in the active chat, along with the file name, upload date, and the user who uploaded each file.

<figure><img src="https://3693805607-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKeqZjMzBbs9zhZdkH%2Fuploads%2FT9iOu1JG3da3BX5IFzMo%2F20-01-2025-03-18-49.png?alt=media&#x26;token=9464fcba-8d78-4649-b549-9e5f5af92301" alt="" width="563"><figcaption></figcaption></figure>

***

### **3-Dot Action Menu**

Located at the top-right of the chat window (represented by three vertical dots), the action menu allows users to perform the following actions:

* **Search -** Look for specific messages within the chat. This will navigate the user to the Chat module within the web browser.&#x20;
* **Open Chat in Browser -** View the current chat in your web browser.
* **Copy Chat History -** Copy a selection of conversation for record-keeping or sharing purposes.
* **Refresh Chat -** Update the chat window to ensure all recent messages are displayed.
* **Mark Conversation as Read -** This will mark the conversation as read, including any unread important messages or messages that require acknowledgment.
* **Settings -** Set a custom notification sound for the individual chat. This will apply only to regular chats, not to messages marked as important.
* **Delete Messages -** Remove selected messages from the conversation.

***

### **Message Field**

<figure><img src="https://3693805607-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LjKeqZjMzBbs9zhZdkH%2Fuploads%2FCeLbS8KPmb4y2VPOlzYh%2F20-01-2025-02-13-01aaaaa.png?alt=media&#x26;token=3110a82a-2ae6-4199-8cee-485c5c774db3" alt="" width="563"><figcaption></figcaption></figure>

**Typing Bar**: Use the bar at the bottom of the chat window to compose and send messages. The typing bar has a character limit of 4000.

**GIFs and Emojis**: Add GIFs or emojis to your messages using the toolbar next to the typing area.

**Read Receipts**: Checkmarks next to messages indicate whether they've been read.

**Set as Important**: Mark a message as important for easy identification.