# Download & Installation

### Overview

To get started with MangoApps Messenger, navigate to your domain's **Downloads** module within the **User Portal**. From this module, download the Messenger client most appropriate for your OS.

<figure><img src="/files/tgsIO4PZPrEZUKpLUXTy" alt="" width="563"><figcaption></figcaption></figure>

Clicking on your selection will navigate you to the corresponding download page. From this page, Windows users can select the 32- or 64-bit installer.&#x20;

<figure><img src="/files/cuXXXrX6L1IbPe6bk8z6" alt="" width="563"><figcaption></figcaption></figure>

For admin users looking to deploy MangoApps Messenger to your users via **Group Policy**, use the MSI installer available via the link underneath either bit options.&#x20;

<figure><img src="/files/CnP8HIKEmSH3bdsG7dgY" alt="" width="563"><figcaption></figcaption></figure>

Before running the installer, ensure that:

* No previous version of MangoApps for Windows desktop is already installed.
* If a previous version exists, uninstall it and restart the machine to complete the cleanup process.
* Use the 32-bit MSI installer for machines with a 32-bit operating system and the 64-bit MSI installer for those with a 64-bit operating system.

Additionally, the installer **must be run** in administrator mode as it installs the application to the Program Files directory.

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### **Requirements for Windows**

* **Operating System**: Windows 7 or later
* **Processor**: 1 GHz or faster processor
* **Memory**: 2 GB RAM or more
* **Storage**: At least 500 MB of available disk space
* **Network**: Open port 443 & 5223 for messaging and notifications

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### **Requirements for Mac**

* **Operating System**: macOS 10.12 (Sierra) or later
* **Processor**: Intel processor
* **Memory**: 2 GB RAM or more
* **Storage**: At least 500 MB of available disk space
* **Network**: Open port 443 & 5223 for messaging and notifications

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### Additional Requirements

* **Web Browsers**: MangoApps Messenger can be downloaded via Google Chrome, Firefox, Microsoft Edge, or Safari.
* **Desktop Apps Installation**: The desktop apps can be installed using MSI or User EXEs.

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### Networking Requirements

* **Fixed Public IP**: Required if accessible from the Internet.
* **Outbound Connectivity**: Needed for package installations and updates.
* **Inbound Ports**:
  * HTTPS: 443
  * XMPP: 5223
  * SMTP Port: 25 (for email)
  * HTTP: 80 (optional, needed for HTTP to HTTPS redirect only)
  * SSH: 22 (SSH access needed from whitelisted IPs only and can be disabled after launch)


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