🆕Import/Export Surveys

Overview

Reusing survey structures across different domains or environments is simple with the Export and Import feature. Instead of manually rebuilding complex questionnaires, users with permission to create surveys can download a survey definition and upload it elsewhere to maintain consistency and save time.

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Exporting a Survey

You can export any survey regardless of its status—whether it is a Draft, Scheduled, or already Published.

1. Navigate to your Surveys list.

2. Locate the survey you wish to reuse and click the three-dot menu (...).

3. Select Export Survey.

4. The system will download a .json file to your computer.

What is included in the export?

The exported file contains the complete survey definition, including:

• Survey structure and all questions.

• Images used within questions or answer options.

• Design settings and preferences.

• Full Rule Builder configurations and branching logic.

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Importing a Survey

Once you have an exported survey file, you can upload it to any domain where you have survey creation permissions.

1. Go to the Surveys module.

2. Click the arrow on the New Survey split button and select Import New Survey.

3. Upload the .json file you previously exported.

4. The survey will automatically be created and opened in Draft mode.

After importing, the survey follows the standard creation workflow. You can review all questions, logic, and settings to make any necessary adjustments before taking the survey live.

For security and privacy, Audience configurations are not included in the export file. When you import a survey, the Audience step will load with default values. You must manually configure your target audience before you can publish.