# Installation & Download

### Overview

Mango Recorder is a visual communication tool designed for hybrid workspaces. It allows users to record quick videos, capture and annotate screenshots, and add call-to-action buttons to videos. This tool is ideal for improving team alignment, speeding up support, enhancing sales outreach, and much more.

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### **Windows Pre-requisites**

* **Supported Browsers for download:**
  * Microsoft Internet Explorer
  * Mozilla Firefox
  * Google Chrome
* **Operating System:** Windows 10 or above

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### Mac **Pre-requisites**

* **Operating System:** macOS version 12.2.1 or later
* **Supported Browsers for download:**&#x20;
  * Safari
  * Mozilla Firefox
  * Google Chrome

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#### **How to Download and Install Mango Recorder**

Follow these steps to download and install the Mango Recorder on your system:

**Step 1: Download the App**

1. Go to **User Portal > More > My Recordings** to locate the download link.

<figure><img src="/files/ce54OcBUVZ5C0vnWY6rZ" alt="" width="563"><figcaption></figcaption></figure>

or you can find the link in the **Downloads** module on the navigation menu.&#x20;

<figure><img src="/files/f1DCOEJz9ofEP2kyuz5R" alt="" width="563"><figcaption></figcaption></figure>

2. Download the latest version of the Mango Recorder app for your OS.

**Step 2: Install the App**

1. Navigate to the folder where the file was downloaded.
2. Right-click the downloaded file and select **Run as Administrator**.
3. Grant the app permission to make changes to your device.
4. Read and accept the terms and conditions, then click **Install**.
5. Once the installation is complete, click **Launch** to start using the app.
6. Congratulations! Mango Recorder is now successfully installed on your system.

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#### **Support and Updates**

Ensure you always download the latest version of Mango Recorder to access new features and improvements. For assistance, visit the **Support** section in your User Portal or contact MangoApps support.

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### Log In&#x20;

After successfully downloading the Recorder, open the application and log in with your domain credentials.\
To sign in via the web, click **Sign In Using Another Method** and enter your domain's URL.

<figure><img src="/files/Fj7X5dqPSJNnIzTTUWuG" alt="" width="426"><figcaption></figcaption></figure>


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