Reviews Tab

Overview

The Reviews tab provides learners with a space to rate courses and share feedback about their learning experience. Reviews help future learners gauge course quality and provide administrators with valuable insights to improve training content.

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Accessing the Reviews Tab

When enabled by an admin, the Reviews tab appears as a top-level navigation option on the course details page, alongside Info, Learners, Insights, Quiz, and Q&A.

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Submitting a Review

Learners are prompted to submit a review upon completing a course.

Upon completion of course,a Course Completed window appears.

In this window, learners can provide:

• Star Rating (commonly 1–5 stars).

• Written Feedback (up to 1000 characters).

• Anonymous Option – Reviews can be submitted anonymously if the learner prefers not to share their name.

Reviews are stored with the course and displayed for all enrolled learners.

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Viewing and Interacting with Reviews

Inside the Reviews tab, learners can:

• See overall ratings displayed at the top of the page.

• Read individual reviews left by peers.

• Use interaction tools to Upvote or Downvote reviews, highlighting the most helpful feedback.

• Learners can Edit or Delete their own reviews if updates are needed.

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Benefits of the Reviews Tab

• For Learners – Provides transparency about course quality and helps guide enrollment decisions.

• For Instructors/Admins – Collects direct learner feedback to measure course effectiveness and identify areas for improvement.

• For Organizations – Builds a culture of continuous learning by making courses more accountable and learner-driven.