🆕Reviews Tab

Overview

The Reviews tab provides learners with a space to rate courses and share feedback about their learning experience. Reviews help future learners gauge course quality and provide administrators with valuable insights to improve training content.


Accessing the Reviews Tab

When enabled by an admin, the Reviews tab appears as a top-level navigation option on the course details page, alongside Info, Learners, Insights, Quiz, and Q&A.


Submitting a Review

Learners are prompted to submit a review upon completing a course.

Upon completion of course,a Course Completed window appears.

In this window, learners can provide:

  • Star Rating (commonly 1–5 stars).

  • Written Feedback (up to 1000 characters).

  • Anonymous Option – Reviews can be submitted anonymously if the learner prefers not to share their name.

Reviews are stored with the course and displayed for all enrolled learners.


Viewing and Interacting with Reviews

Inside the Reviews tab, learners can:

  • See overall ratings displayed at the top of the page.

  • Read individual reviews left by peers.

  • Use interaction tools to Upvote or Downvote reviews, highlighting the most helpful feedback.

  • Learners can Edit or Delete their own reviews if updates are needed.


Benefits of the Reviews Tab

  • For Learners – Provides transparency about course quality and helps guide enrollment decisions.

  • For Instructors/Admins – Collects direct learner feedback to measure course effectiveness and identify areas for improvement.

  • For Organizations – Builds a culture of continuous learning by making courses more accountable and learner-driven.

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